Reviews of Hyatt Place Detroit/Utica 3 stars
45400 Park Avenue, Utica, MI 48315, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewI like the location it’s around a lot of things.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe room was amazing. Far more than I expected honestly. Breakfast was decent.
The pool was absolutely freezing. We swam for maybe 15 minutes and shivered the whole time. The lady who checked us in was kinda grumpy. She seemed super annoyed with us being there.
Dear Heather, Thank you for your feedback. We're glad to hear you enjoyed the room and breakfast. We're sorry the pool temperature and check-in experience didn’t meet expectations and we have addressed this with our management team. Your comments are appreciated and will help us improve. Thank you for staying with us. We hope to welcome you as our guest again soon. Warm Regards, Betsy
Dear Heather, Thank you for your feedback. We're glad to hear you enjoyed the room and breakfast. We're sorry the pool temperature and check-in experience didn’t meet expectations and we have addressed this with our management tea… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe place was overall clean, no weird smells or lingering trash in the room. We liked the room layout. The beds somewhat divided from the couch area and the wet bar area was cool. The sink outside the bathroom was pretty nicely functional.
To stream Netflix etc, you have to “cast” from your phone and then use the phone as a remote. The whole process was a bit frustrating. We were disappointed there wasn’t a regular smart tv. The AC was very loud. The pool room was extremely loud. The elevator was slow. The breakfast was ok.
Dear Jessica, Thanks for sharing your experience! We're glad you enjoyed the room layout and cleanliness. We’re sorry to hear about the frustrations with the streaming setup, noise levels, and elevator speed. Your feedback is valuable and helps us improve—thank you again for taking the time to share it. We hope to welcome you as our guest again soon. Warm Regards, Betsy
Dear Jessica, Thanks for sharing your experience! We're glad you enjoyed the room layout and cleanliness. We’re sorry to hear about the frustrations with the streaming setup, noise levels, and elevator speed. Your feedback is valuable … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewUp to date. Food and drink available. Indoor pool. Friendly staff.
Nothing.
Dear Winters, Thank you for your review! We're glad to hear you enjoyed the up-to-date facilities, food and drink options, and our indoor pool. It's great to know our staff made a positive impression as well. We hope to welcome you back soon! Best Wishes, Lindsey
Dear Winters, Thank you for your review! We're glad to hear you enjoyed the up-to-date facilities, food and drink options, and our indoor pool. It's great to know our staff made a positive impression as well. We hope to welcome you … Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewQuiet
No microwave in the room
Greetings, Alexander! Thank you for your review! We are glad to hear that you enjoyed your stay. Thank you for choosing to stay with us, and we look forward to welcoming you back soon! Best regards, James
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewVery clean, bed was extremely comfortable, and the breakfast was the best I’ve ever had for a free breakfast at a hotel
Greetings, Louis! Thank you for your review! We are glad to hear that you enjoyed your stay, along with our breakfast. Thank you for choosing to stay with us, and we look forward to welcoming you back soon! Best regards, James
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewIt was quiet, clean and next to the interstate
The three days I was there my room did not get cleaned.
Greetings, SheNetra! Thank you for your review! We are glad to hear that you enjoyed your stay. Thank you for choosing to stay with us, and we look forward to welcoming you back soon! Best regards, James
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewGreat customer service
Nothing
Hello Yvette, Thank you for your feedback and your 10/10 rating of your recent stay at Hyatt Place Detroit/Utica. It was our pleasure to welcome you, and we hope to see you again soon. Warm regards, Michelle
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewFriendly staff
No microwave in the rooms
Dear Jessica, Thank you for sharing your feedback. We truly appreciate you choosing to stay with us during your time in Utica. We're glad to hear you enjoyed the service provided by our team, and we look forward to welcoming you back again soon! Best regards, Ana
Dear Jessica, Thank you for sharing your feedback. We truly appreciate you choosing to stay with us during your time in Utica. We're glad to hear you enjoyed the service provided by our team, and we look forward to welcoming you back a… Show more