Reviews of Hyatt Place Eugene/Oakway Center 3 stars
333 Oakway Rd, Eugene, 97401, United States
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewConvenient location near the freeway and Oakway open-air mall, really nice bathroom. The breakfast is much better than competing hotels.
The parking garage setup is confusing, even staying there a second time.
Thanks for sharing your feedback with us! We’re so glad to hear you enjoyed your stay and that breakfast gave your day a great start. We’re sorry the parking garage setup was a bit confusing and we’ll definitely keep working to make it smoother for our guests. If there’s anything we can do to make your stay even better, please let us know. We truly appreciate your feedback and look forward to welcoming you back the next time you’re in town.
Thanks for sharing your feedback with us! We’re so glad to hear you enjoyed your stay and that breakfast gave your day a great start. We’re sorry the parking garage setup was a bit confusing and we’ll definitely keep working to make it smoo… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us and had no complaints. It is always wonderful to know when everything comes together for a smooth and comfortable experience. If we can do anything to make your stay more enjoyable, please let us know. We will be sure to share your feedback with our team and we look forward to welcoming you back the next time you are in town.
Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us and had no complaints. It is always wonderful to know when everything comes together for a smooth and comfortable experience. If we can do any… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewPool was closed
Thank you for taking the time to share your feedback! We are sorry to hear the pool was closed during your stay, and we understand how disappointing that must have been. We will be sure to share your comments with our team as we continue to improve our guest experience. We hope to welcome you back in the future and if there is anything we can do to make your stay better please let us know.
Thank you for taking the time to share your feedback! We are sorry to hear the pool was closed during your stay, and we understand how disappointing that must have been. We will be sure to share your comments with our team as we continue to… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe matress was really bad.
Thank you for taking the time to share your feedback with us! We are truly sorry to hear that the mattress did not provide the comfort you expected, as we know how important a good night’s rest is while traveling. Your comments will be shared with our team so we can review the condition and make improvements where needed. We truly appreciate you letting us know and we hope to welcome you back in the future so we can provide you with a much more restful and enjoyable stay.
Thank you for taking the time to share your feedback with us! We are truly sorry to hear that the mattress did not provide the comfort you expected, as we know how important a good night’s rest is while traveling. Your comments will be shar… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewSpotless and nicely appointed.
Thank you for sharing your experience with us! We are so glad to hear you found everything spotless and nicely appointed, as our team works hard to keep the hotel looking fresh and welcoming. We will be sure to share your kind words with them. If there is anything we can do to make your next stay even better please let us know, and we look forward to welcoming you back the next time you are in town.
Thank you for sharing your experience with us! We are so glad to hear you found everything spotless and nicely appointed, as our team works hard to keep the hotel looking fresh and welcoming. We will be sure to share your kind words with th… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation was great
It was very loud. Almost like a generator was outside our window. At check in, the third party booking didn’t carry over so I almost had to pay twice but after talking to 2 different employees it was taken care of.
Thank you for sharing your experience with us! We are happy to hear you enjoyed the location but we are truly sorry for the noise disturbance near your room and the inconvenience you faced at check in with the booking issue. We completely understand how frustrating that must have been and appreciate your patience while our team worked to get it resolved. We will make sure to share your feedback with our team so we can continue improving. We hope to welcome you back on your next visit to Eugene and if there is anything we can do to make your stay better please let us know.
Thank you for sharing your experience with us! We are happy to hear you enjoyed the location but we are truly sorry for the noise disturbance near your room and the inconvenience you faced at check in with the booking issue. We completely u… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThey upgraded me in the room I like to stay at had a balcony
Thank you for sharing your experience with us! We are so glad to hear you enjoyed the room upgrade and that it included the balcony you love. It is always our goal to make your stay as comfortable and enjoyable as possible. If there is anything else we can do to make your next visit even better please let us know. We look forward to welcoming you back next time you are in town.
Thank you for sharing your experience with us! We are so glad to hear you enjoyed the room upgrade and that it included the balcony you love. It is always our goal to make your stay as comfortable and enjoyable as possible. If there is anyt… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewEverything
Thank you so much for your kind words! We're so glad to hear that everything about your stay was enjoyable. It truly means a lot to our team, and we’ll be sure to share your feedback. We look forward to welcoming you back again soon. If there’s anything we can do to make your next visit even better, just let us know.
Thank you so much for your kind words! We're so glad to hear that everything about your stay was enjoyable. It truly means a lot to our team, and we’ll be sure to share your feedback. We look forward to welcoming you back again soon. If… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewLove the location, it's within walking distance to dining and shops. Has a great patio and decent bar with good hours. Decent staff that are friendly.
The price is too much. They have added additional fees which were not shown when booked. Like $20 a night to park. We were not told of other options and put on the spot. Breakfast used to be free now charged $11.00 a person which is heat and eat garbage. The garbage bin in our room had the prior stays yogurt in it. No room service for meals. $700 for two nights not worth it....price gouging.
Thank you for sharing your experience with us! We're glad to hear you enjoyed the location, the patio, the bar, and the friendly service from our team. It's always great to know when guests are able to take advantage of the nearby dining and shops. That said, we’re really sorry to hear about the frustrations you encountered during your stay. We understand how disappointing it can be to face unexpected fees and cleanliness issues, and we apologize for the experience. Your feedback is important, and we’ll be sharing it with our team so we can work to improve. We appreciate you taking the time to let us know, and we hope to have the chance to welcome you back for a better experience in the future. If there’s anything we can do to make your next visit more enjoyable, please let us know.
Thank you for sharing your experience with us! We're glad to hear you enjoyed the location, the patio, the bar, and the friendly service from our team. It's always great to know when guests are able to take advantage of the nearby d… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewThis is an excellent hotel in an excellent location. The rooms are superb and I was impressed with the hotel staff and the breakfast was first rate. With both indoor and outdoor parking the huge number of stores and restaurants all within walking distance.
Thank you for sharing your experience with us! We’re absolutely delighted to hear that your stay checked all the boxes. From our comfortable, well-appointed rooms to our breakfast and welcoming team, it’s wonderful to know everything came together to make your visit a great one. Being right in the heart of all the shopping and dining is something we love offering our guests, and we’re so glad you got to enjoy it. We’ll be sure to pass along your kind words to the team and can’t wait to welcome you back to our location. If there’s anything we can do to make your next stay even better, please let us know.
Thank you for sharing your experience with us! We’re absolutely delighted to hear that your stay checked all the boxes. From our comfortable, well-appointed rooms to our breakfast and welcoming team, it’s wonderful to know everything came t… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewIt was close to shopping and restaurants.
To far to walk from elevator to our room.
Thank you so much for sharing your experience with us! We’re so happy to hear your stay was pleasant and that our location made it easy to enjoy your grandson’s graduation, such a special occasion to be a part of! We're also glad you enjoyed the nearby shopping and restaurants. We understand that the walk from the elevator to your room was a bit much and really appreciate you bringing that to our attention. We’ll be sure to mention this to our team to make sure we are confirming room location preferences at check-in whenever possible. We can’t wait to welcome you back to Hyatt Place Eugene. If there’s anything we can do to make your next visit even better, please let us know.
Thank you so much for sharing your experience with us! We’re so happy to hear your stay was pleasant and that our location made it easy to enjoy your grandson’s graduation, such a special occasion to be a part of! We're also glad you en… Show more
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewClean and nice, had an wonderful stay
Nothing
Thank you so much for sharing your experience with us! We’re thrilled to hear you had a wonderful stay and enjoyed the clean and comfy atmosphere. Your kind words truly mean a lot, and we’ll be sure to share them with our team. We look forward to welcoming you back to our location. If there’s anything we can do to make your next visit even better, please let us know.
Thank you so much for sharing your experience with us! We’re thrilled to hear you had a wonderful stay and enjoyed the clean and comfy atmosphere. Your kind words truly mean a lot, and we’ll be sure to share them with our team. We look forw… Show more