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  5. Reviews of Hyatt Place Lansing-East

Reviews of Hyatt Place Lansing-East This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2401 Showtime Drive, Lansing, 48912, United States

#5 of 34 hotels in Lansing

Guests' Choice

Review Score

Based on 298 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    8.6

  • Value for money

    8.2

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 8, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - High Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    There is no cable. Must be able to stream on your own and sync with the tv. Not a major turn off but was a little frustrating as I don't keep streaming options on my phone. Also, the location of the hotel is not in a high traffic area nor is it in a big city location but we still had to pay for parking. Even in the very large and not at all full parking lot that is available to patrons. Not a fan of that.

    Liked that we could get a coffee at any time. Room was spacious.

    Stayed in August 2025

  • Reviewed: August 1, 2025

    8.0
    Very comfortable!
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, clean, friendly staff, free breakfast!

    Stayed in July 2025

  • Reviewed: July 7, 2025

    9.0
    Great value for the price. Clean. Friendly, helpful staff.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 2 nights

    The only thing we don't like about the rooms are the sliding glass doors on the bathroom. They are hard to latch and not great when you take kids along. Turning on a bathroom light makes the whole hotel room light up because of the glass door. Also, while the breakfast was always good, it does seem to lack variety.

    We have stayed at this Hyatt a couple of times. Easy and quick check-in. A clean and well stocked hotel. Located in a clean and safe part of East Lansing. Many restaurants and shopping near.

    Stayed in July 2025

  • Reviewed: July 6, 2025

    7.0
    It was ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not good, I like real eggs. Maybe if someone can make omelet that would be great and waffles.

    Locations and clean room

    Stayed in July 2025

  • Reviewed: July 4, 2025

    9.0
    Excellent value !
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Loved it all!

    Everything was clean, staff were excellent and the breakfast was the best !

    Stayed in July 2025

  • Reviewed: July 3, 2025

    9.0
    Nice place. great breakfast.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    A little surprised by the $10 parking fee but I should have read the details when I booked the room.

    The room was very nice and the breakfast was outstanding.

    Stayed in June 2025

  • Reviewed: June 30, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast wasn't very good and there were not many options. The pool was small, and the staff wasn't over friendly

    Very clean and great location

    Stayed in June 2025

  • Reviewed: June 27, 2025

    7.0
    Spacious clean room.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Having to pay for parking.

    Spacious and very clean. TV was large and worked great. The bathroom was nice and big. Great location and plenty of parking for a Fee.

    Stayed in June 2025

  • Reviewed: June 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was odd. You had to pay an extra $10 to park.

    The room was clean and spacious and the breakfast was good.

    Stayed in June 2025

  • Reviewed: June 17, 2025

    8.0
    Very Good
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Was supposed to have a ada shower chair due to a broken foot. Was guaranteed via phone (while booking and after) that there would be one in room and if not in room one would be provided. Upon check in was told there should he a shower chair in room. Once in room there was no chair and none in the hotel.

    Staff was wonderful!

    Stayed in June 2025

  • Reviewed: June 8, 2025

    9.0
    Lovely hotel
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nice modern hotel, lovely room and comfortable

    Stayed in June 2025

  • Reviewed: May 19, 2025

    9.0
    It was wonderful!!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    That I had to pay $10 fir parking each night we were there.

    Excellent Breakfast and choices of food!!

    Stayed in May 2025

  • Reviewed: May 16, 2025

    8.0
    I'd definitely stay again. It was clean and comfortable.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - High Floor
    • Stayed 2 nights

    There were areas that the smell of marijuana was present, which was unpleasant. There should be a policy in place for that.

    Location was great and facility was very clean. Beds were comfortable also, and staff was very friendly and helpful.

    Stayed in April 2025

  • Reviewed: April 30, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The pool area could use an update, most of the lounge chairs were unusable. No fuel in the fireplace.

    The saltwater pool was amazing! Loved the room, the view, breakfast, and hospitality!

    Stayed in April 2025

  • Reviewed: April 29, 2025

    8.0
    Sunday morning checkout..AWFUL!!
    • Business trip
    • Family with young children
    • King Room with Sofa Bed and Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    When I checked out Sunday around 830am the young woman at the front was MISERABLE! Didn't smile...didn't ask me if I enjoyed my stay...looked completely uninterested in me or anyone else...didn't smile..NEVER even looked at me! Looked like she HATED being there! NOT impressed! It's a good thing your hotel is lovely and located well otherwise I will WALK across to the Fairfield!!

    Property was beautiful! Breakfast was very good! Room was lovely. Location was wonderful!

    Stayed in April 2025

  • Reviewed: April 26, 2025

    7.0
    It was a fair value.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Check-in guest receptionist was telling me I had to pay $10 to park across the street in public parking for the shopping area. She said it was a hotel policy that they charge $10 wherever I parked. I got a little defensive. She took off the charge. She doesn’t like her job.

    Stayed in April 2025

  • Reviewed: April 22, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was not very welcoming

    Breakfast clean rooms

    Stayed in March 2025

  • Reviewed: April 21, 2025

    7.0
    It was pretty good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn't an extra blanket for the pull out bed & there was gunk or something where the vanity & the sink meet in the bathroom

    The room was big

    Stayed in April 2025

  • Reviewed: April 4, 2025

    8.0
    Comfortable, clean but terrible attitude from staff.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    This hotel is super clean and very nice! We loved our room as it was large and very comfortable. Unfortunately the staff at the front desk while checking in and checking out were super rude. Both women upon check in and checking out were so cold and incredibly short. I had to ask about parking and the one that checked us in gave us the weekend times for breakfast when we were there on a weekday so we missed it. Then the woman at check out gave me some long speech about how they don’t have FREE coffee after 9am and now I had to pay for it. When all I asked was coffee over along with breakfast. I would have loved the stay at this hotel but the staff was so rude I’m not sure I would go back. Really unfortunate cause our favorite restaurant is right across the street!

    Stayed in March 2025

  • Reviewed: March 10, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Loud neighbors running up and down the halls

    Comfort and convenience of location

    Stayed in March 2025

  • Reviewed: February 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night

    I did not like that i did not have a blackout shade on my window and only a transparent shade. I was situated across from the inside parking lot with glaring lights and garbage truck that came in the middle of hte night. Very bright in my room could not believe there were not black out shade to pull down.

    Friendly helpful staff easy access to restaurants etc.

    Stayed in February 2025

  • Reviewed: February 17, 2025

    8.0
    Very nice would stay again
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Parking a little confusingi

    Ok

    Stayed in February 2025

  • Reviewed: February 16, 2025

    7.0
    Had a nice experience all in all.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    High rate for the room was too high,had to pay 10 dollars for parking,pool was closed,no body or hand lotion or hand sanitizer in the room

    The hotel was in a good location,the room was clean, plenty of amenities,the view from the top floor was nice,the breakfast was first rate,the bed was comfy.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    9.0
    comfortable
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    all things

    Stayed in February 2025

Showing 1 - 25

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