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Reviews of Hyatt Place Long Island East End 3 stars

451 East Main Street, Riverhead, NY 11901, United States

#2 of 8 hotels in Riverhead

Guests' Choice

Review score

Based on 309 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 21 August 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in August 2025

  • Reviewed: 14 July 2025

    9.0
    Had great stay, Friendly staff, spacious room, breakfast was great
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed and Roll-In Shower - Disability Access
    • Stayed 1 night

    clean, friendly staff, breakfast was great, parking.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 2 nights

    We traveled with family and booked two rooms! They were spacious with a lounge area. We loved the size of our room. Our kids thoroughly enjoyed the pool!

    Stayed in June 2025

  • Reviewed: 25 June 2025

    10
    Definitely worth it - Recommend Highly
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Water View
    • Stayed 1 night

    The outdoor pool is right behind the hotel and is open to viewing from public areas. It could use some shrubs or other barriers to provide more privacy. The parking is across the street so you have to manage crossing a major street with luggage, but it is doable.

    Room 514 had beautiful view of the marina. Room was large, and beds were very comfortable, not too hard or soft. We had two queen beds and a sofa that pulled out, so you could sleep several people. Staff were always polite and helpful. Ate breakfast there and found it an excellent value - $11 a person, with very nice, varied buffet and pleasant seating. Buffet was much better than what you typically get at a hotel. Also, the hotel is essentially right next door to the Long Island Aquarium, so perfectly located. The hotel even gave us a discount coupon - 33%. Hotel is also not far from wineries I was told, close to outlets (about ten minutes away), and reasonable distance from the Hamptons (about 40-50 minutes depending on where you are going). Would definitely stay here again. Went on a Tuesday, and many of the restaurants were closed, but I understand the area gets hopping on the weekends.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    10
    Travel with friends to visited at few winnery and was great.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Water View
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good.

    The hotel overall was excellent, the service was friendly and hospitable, the bkfast was great a lot of choices.

    Stayed in June 2025

  • Reviewed: 22 April 2025

    9.0
    Great time as usual
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    A local complementary shuttle service would be great

    It was great

    Stayed in April 2025

  • Reviewed: 18 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Location near many attractions and restaurants

    Stayed in April 2025

  • Reviewed: 31 March 2025

    9.0
    Good hotel near Washington DC, 20 minutes ride to Capitol
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    nothing

    The Hotel is nice and clean. Rooms are mostly renovated including bathrooms. Staff was polite. The hotel was full yet it was silent at night. The breakfast was very good with good variety of food.

    Stayed in March 2025

  • Reviewed: 25 March 2025

    10
    Great I would stay again
    • People with friends
    • Queen Room with Two Queen Beds, Sofa Bed and Accessible Tub
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean

    Stayed in March 2025

  • Reviewed: 17 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    Did not look good -ate elsewhere

    Stayed in March 2025

  • Reviewed: 15 March 2025

    9.0
    Only there for a few hours, but I thought it was top notch hotel.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night

    I got a spot in lot, but I could see parking being a problem. I didn't see a microwave in room...did I miss it? I looked for a writing pad but didn't find one. All small concerns that would not stop me from returning.

    Only there a few hours to sleep, but clean, comfortable, I saw a restaurant next door, I saw other places to eat and entertain close in downtown Riverhead. Looked top notch in all aspects I found in hotel and room.

    Stayed in March 2025

  • Reviewed: 12 March 2025

    10
    Was a short visit nice clean room and great staff
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Nothin

    Convenient to location of event

    Stayed in March 2025

  • Reviewed: 8 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Fair.

    Stayed in March 2025

  • Reviewed: 3 March 2025

    8.0
    Pricey lack of food options but great staff.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    No bar and food available and very pricey accommodation.

    Staff helpful and warm.

    Stayed in March 2025

  • Reviewed: 10 February 2025

    10
    Great room, wonderful view, fantastic location
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Shower was a little small

    Did not have breakfast there. Restaurant next door is fabulous & the Bodega down the street has the best breakfast sandwiches.

    Stayed in February 2025

  • Reviewed: 16 January 2025

    10
    Excellent, will book again!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean updated friendly staff

    Stayed in December 2024

  • Reviewed: 13 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Roll-In Shower - Disability Access
    • Stayed 1 night

    Maybe, for an american, the breakfast offered was ok. But, as a foreigner I resente VERY MUCH the absence of ANY kind of cheese and ham, and of fruits. Shame on you!

    Good location and facilities were the best features.

    Stayed in January 2025

  • Reviewed: 9 January 2025

    9.0
    Very nice place to stay.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and Water View
    • Stayed 1 night
    • Submitted via mobile

    The closet in the room was a little dirty, that's it.

    The staff was phenomenal. Very attentive, and friendly. The common areas of the hotel were very clean. Room was mostly clean, pool is a great amenity and well kept

    Stayed in January 2025

  • Reviewed: 8 January 2025

    10
    Perfect. Comfortable and convenient
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    All good

    We have stayed here several times because we have family in the area. Always pleasant staff and the rooms and location are great

    Stayed in December 2024

  • Reviewed: 27 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and Water View
    • Stayed 1 night
    • Submitted via mobile

    The front desk clerk Olga,in The morning should not be welcoming guests. Not friendly at all. Also housekeeping knocked at 10am for check out. It's 11am.

    Loved the comfort. Alot of confusion on the booking policies. Breakfast wasn't included. Which I requested so they did comp that. McKenzie was great!Most of the staff super friendly.

    Stayed in December 2024

  • Reviewed: 26 December 2024

    10
    Amazing Stay.
    • Family with young children
    • Queen Room with Two Queen Beds, Sofa Bed and Accessible Tub
    • Stayed 1 night
    • Submitted via mobile

    I have 0 complaints

    The staff was amazing. The hotel was beautifully decorated for Christmas. Very good location in the heart of Riverhead on Main Street with local bars within walking distance. And the buffet breakfast was amazing. Very clean and spacious rooms. No complaints at all. Check in was smoothe and easy. Onsite bar was convenient. And check out easy as well.

    Stayed in December 2024

  • Reviewed: 24 December 2024

    10
    Enjoyed my stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 4 nights

    The heater broke during our stay.

    Friendly staff, great breakfast.

    Stayed in December 2024

  • Reviewed: 4 December 2024

    10
    Stay was good, but booking.com was not
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    Booking.com disappointed me , by hotel not having my reservation

    Was disappointed at booking.com, as the hotel did not have my reservation through booking.com Lucky I called ahead to check, and re booked

    Stayed in November 2024

  • Reviewed: 3 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and Water View
    • Stayed 1 night
    • Submitted via mobile

    I don’t like repetitive questions on a survey.

    I indicated what I liked.

    Stayed in November 2024

Showing 1 – 25

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