Reviews of Hyatt Place Poughkeepsie - Hudson Valley 3 stars
2165 South Road, Poughkeepsie, NY 12601, United States
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIt was extremely clean.
Hello, and thank you once again for choosing Hyatt Place Poughkeepsie. We’re delighted to hear you enjoyed your stay with us, and we truly appreciate your kind comments about the cleanliness of our property. We hope to welcome you back again in the future!
Hello, and thank you once again for choosing Hyatt Place Poughkeepsie. We’re delighted to hear you enjoyed your stay with us, and we truly appreciate your kind comments about the cleanliness of our property. We hope to welcome you back agai… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe cleanliness
The electric went out no microwave in the room.false advertisements
Thank you for taking the time to share your feedback. We are pleased to hear you found our property clean, and we sincerely regret the inconvenience you experienced during your stay. Please allow me to clarify that microwaves are available only in our suites, which are equipped with a half kitchen, while our standard rooms do not include this amenity. We apologize for any misunderstanding and appreciate you bringing this to our attention. Your comments are valuable to us, and we hope to have the opportunity to provide you with a more seamless experience in the future.
Thank you for taking the time to share your feedback. We are pleased to hear you found our property clean, and we sincerely regret the inconvenience you experienced during your stay. Please allow me to clarify that microwaves are available … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe room and hotel in general were fantastic and very clean.
Booking.com. Did not disclose that I needed to put an extra $100 down for security. Also I think it's cheesy that breakfast is an extra $11 per person.
Hello, and thank you once again for choosing Hyatt Place Poughkeepsie. We’re so pleased to hear that you enjoyed your stay with us and found both your room and our property met your expectations. Your kind feedback is greatly appreciated. We do apologize for any inconvenience regarding the incidental hold. To clarify, we are required to authorize a $100 incidental deposit at check-in, which is released back to your card within five to ten business days, depending on your bank’s processing time. Thank you again for staying with us. We hope to welcome you back in the future!
Hello, and thank you once again for choosing Hyatt Place Poughkeepsie. We’re so pleased to hear that you enjoyed your stay with us and found both your room and our property met your expectations. Your kind feedback is greatly appreciated. W… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewClean and good location
Thank you for staying at Hyatt Place Poughkeepsie. We truly appreciate your feedback and are pleased to hear you found the hotel clean and in a convenient location. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future!
Thank you for staying at Hyatt Place Poughkeepsie. We truly appreciate your feedback and are pleased to hear you found the hotel clean and in a convenient location. It was our pleasure to have you as our guest, and we look forward to welcom… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewHaving to use the card to keep lights on
Hello, and thank you for taking the time to share your feedback. We understand that using the keycard to keep the lights on may feel like an extra step, and we appreciate you bringing it to our attention. This system is part of our hotel’s efforts to be more environmentally conscious by reducing energy consumption when rooms are unoccupied. We truly value your input and hope this small effort towards sustainability didn’t take away from your overall experience. We look forward to welcoming you back again soon!
Hello, and thank you for taking the time to share your feedback. We understand that using the keycard to keep the lights on may feel like an extra step, and we appreciate you bringing it to our attention. This system is part of our hotel’s … Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewVery basic.
The floor around the reception area was being cleaned using a mop around 11.00am This is the time that most people are finishing breakfast and checking out. The floor was wet and can cause falls and accidents
Hello, and thank you for taking the time to share your feedback. We apologize for the floor being mopped during a busy time in the morning. We understand this could create a safety concern, and we will be reviewing our cleaning schedule to avoid this in the future. Your safety and comfort are very important to us, and we appreciate you bringing this to our attention.
Hello, and thank you for taking the time to share your feedback. We apologize for the floor being mopped during a busy time in the morning. We understand this could create a safety concern, and we will be reviewing our cleaning schedule to … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewRoom was spacious and shower was great!
Taking too long to clear the room deposit $. Still not cleared for both rooms.
Hello, and thank you once again for choosing Hyatt Place Poughkeepsie. We’re glad to hear you enjoyed your spacious room and the shower! We also appreciate you sharing your concern about the security deposit. Please note that the deposit is only a temporary hold and is automatically released within 5–10 business days after checkout. If you haven't seen it returned yet, we recommend checking with your bank, as processing times can vary depending on their policies. Thank you for your understanding, and we hope to welcome you back soon!
Hello, and thank you once again for choosing Hyatt Place Poughkeepsie. We’re glad to hear you enjoyed your spacious room and the shower! We also appreciate you sharing your concern about the security deposit. Please note that the deposit is… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe hotel was great but I was hit with a surprise $100 pet cleaning fee, also continental breakfast should be free.
The surprise $100 pet cleaning fee.
Thank you once again for choosing Hyatt Place Poughkeepsie for your recent stay. We truly appreciate your feedback and the opportunity to address your concerns regarding the pet fee. Please accept our sincere apologies if the charge came as a surprise. As a pet-friendly hotel, we strive to ensure a comfortable and seamless experience for all of our guests. At the time of check-in, our front desk team was not aware that you were traveling with a pet, and no pet was visible. As a gesture of appreciation, we had already extended a complimentary upgrade to a room on our top floor. Typically, we assign pet-friendly rooms on the first or second floor to better accommodate pets and their owners, and had we known in advance, we would have made arrangements accordingly. Later during your stay, our housekeeping team informed the front desk of a pet in the room. We then reached out to your room to confirm and inform you of our standard pet fee. You mentioned that you had included this information in your Booking.com reservation and believed it had transferred to our system. Unfortunately, this detail did not appear in our records, leading to the miscommunication. We appreciate your understanding and apologize for any inconvenience this may have caused. We hope to have the pleasure of welcoming you back for an even smoother experience in the future.
Thank you once again for choosing Hyatt Place Poughkeepsie for your recent stay. We truly appreciate your feedback and the opportunity to address your concerns regarding the pet fee. Please accept our sincere apologies if the charge came a… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewVery smart and up class
Hello, and thank you for choosing Hyatt Place Poughkeepsie! We’re so glad to hear you found our hotel smart and upscale. We truly appreciate your kind words and hope to welcome you back again soon!
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewRoom size , nice floor plane quiet
Nothing
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewEverything
No microwave in the room!!
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewclean newer quiet ..great breakfast ...liked having a place to get a glass of wine ...at night very nice Staff was friendly ...
My outlet in bathroom did not work ....never gotten taken care of after a three night stay!!!! Not happy with that
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewWas only there one night but room was very clean and the staff was very friendly.
Nothing, all good.
Thank you for sharing your feedback. We’re happy to hear you had a great stay. We look forward to welcoming you back for a longer visit in the future.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was so clean and organized. The staff was lovely upon check in. The room was really large.
I didn't love the smell of the lotion.
Thank you for choosing Hyatt Place Poughkeepsie and for sharing your feedback. We’re delighted to hear you enjoyed our breakfast, found our team welcoming, and appreciated the spacious room. We also appreciate your comment regarding the lotion scent and will take it into consideration. We look forward to welcoming you again soon!
Thank you for choosing Hyatt Place Poughkeepsie and for sharing your feedback. We’re delighted to hear you enjoyed our breakfast, found our team welcoming, and appreciated the spacious room. We also appreciate your comment regarding the lot… Show more