Reviews of Hyatt Place Washington DC/US Capitol 3 stars
33 New York Avenue NE, Northeast, Washington, DC 20002, United States

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGreat location, amazing valet. Good breakfast.
The elevators were slow. The door was very hard to open. The bathroom door was broken. We had to beg for towels in washcloths to be replaced.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewExcellent location near to Metro station and McDonalds. Plenty of eateries and grocery store near by. Wide variety of breakfast options, large seating, hotel security, valet parking and strong Wi-Fi. Recommend for all type of guests.
Compared to all other facilities gym was smaller with few options
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe location was super. The breakfast was good.
The bed wasn't comfortable. The bedding wasn't clean.
Meseret, thank you for sharing your thoughts. The convenience and breakfast options are appreciated, and the feedback about the bed and linens will be considered as improvements are always being sought. Your perspective is valued.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewHighly recommend Specifically the Breakfast was outstanding
The location was good
Muhammad, we’re delighted you loved your experience at Hyatt Place Washington DC/US Capitol and that the breakfast truly stood out during your visit. The team appreciates your recommendation and looks forward to welcoming you back soon.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation close to the metro
Sofa bed was very uncomfortable and there was no bedding when we checked in
Carrie, thank you for choosing Hyatt Place Washington DC/US Capitol. The team is glad you appreciated the convenient location near the metro. Your comments about the sleeper sofa and room preparedness are valued and help guide the team in creating a better guest experience. The team looks forward to welcoming you back for an improved stay.
Carrie, thank you for choosing Hyatt Place Washington DC/US Capitol. The team is glad you appreciated the convenient location near the metro. Your comments about the sleeper sofa and room preparedness are valued and help guide the team in c… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewRoom size very good ... Breakfast was decent. Pool was good.
The cleanliness in the breakfast area was not very good - althought it was the people who would leave a ness but it wouldn't get cleaned up till late. The room didn't have a microwave - which would have been fine as the breakfast area microwave was available for use but as it mentioned that area was dirty till evening...
AAKASH, thank you for sharing your thoughts. It's great to know you appreciated the spacious accommodations, morning meal options, and pool. Regarding your comments about the state of the breakfast area and the availability of a microwave, your feedback is valued and will be considered as the team continually works to improve the guest environment.
AAKASH, thank you for sharing your thoughts. It's great to know you appreciated the spacious accommodations, morning meal options, and pool. Regarding your comments about the state of the breakfast area and the availability of a microwave, … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe rooms are quite old, bedsheets and comforter aren't the best, looked old and had iron burn marks. We had a pillow that was leaking stuff and so we had feathers everywhere by the end of day 2. The included breakfast is nice, and the staff were nice.
The valet parking charges are really high at $65 a night, almost makes you reconsider the hotel as its basically half the amount of the night charge of the hotel. (Close to $110-120/night). They have self parking, but thats only "Day parking", basically forcing you to use their valet parking services. Luckily, we found cheaper parking 10 minutes' walking distance from the hotel.
Danish, thank you for sharing your feedback. Your comments will be shared with the appropriate teams for review. It's good to know you appreciated the breakfast and found the team members welcoming. Your observations about the accommodations and the available parking options are valuable and will be considered as we look for ways to provide the best possible experience.
Danish, thank you for sharing your feedback. Your comments will be shared with the appropriate teams for review. It's good to know you appreciated the breakfast and found the team members welcoming. Your observations about the accommodation… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewBreakfast was fine,over the weekend there were fried eggs which were good on Monday there were scrambled eggs and boiled eggs but not fried eggs. Yes,little thing . Potatoes were tasty,yogurt was awesome - mixed with berries - tasted like heaven . Staff was nice and helpful .
Our room did not get cleaned every other day (we stayed 3 days) and we had to get to the reception to ask for clean towels.
jana, thank you for staying with us at Hyatt Place Washington DC/US Capitol. The team is pleased to hear you enjoyed the convenient location and breakfast offerings, as well as the hospitality from our colleagues. Your feedback regarding housekeeping is appreciated and your comments assist us in refining our services. We hope to welcome you again soon.
jana, thank you for staying with us at Hyatt Place Washington DC/US Capitol. The team is pleased to hear you enjoyed the convenient location and breakfast offerings, as well as the hospitality from our colleagues. Your feedback regarding ho… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNothing much to like but in the price range you get a swimming pool and breakfast that’s something I like. The breakfast was good.
Nothing much rooms are ok, staff I only meet the front desk boy who is ok. But my room has a/c problem the engineer came and said he fixed it after that if it will not work then they can’t do anything. I can let the front desk know and they will send me a fan. That answer was so unprofessional coz they can change my room but anyways it was for one night the a/c was not that great but we deal with it.
Zinat, thank you for sharing your thoughts. The amenities and breakfast options are designed to provide value during each stay. Regarding your feedback on the room and interactions with colleagues, your comments are appreciated and will be reviewed as part of ongoing efforts to enhance guest experiences.
Zinat, thank you for sharing your thoughts. The amenities and breakfast options are designed to provide value during each stay. Regarding your feedback on the room and interactions with colleagues, your comments are appreciated and will be … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewSpacious and clean room, good breakfast, and friendly staff.
Parking is a headache even with a valet, very expensive.
Jacob, we’re delighted you loved your experience at Hyatt Place Washington DC/US Capitol. It’s wonderful to know you enjoyed the roomy and spotless accommodations, tasty breakfast, and welcoming team members. We understand parking can be challenging in this area and appreciate your feedback. We hope to welcome you back again soon.
Jacob, we’re delighted you loved your experience at Hyatt Place Washington DC/US Capitol. It’s wonderful to know you enjoyed the roomy and spotless accommodations, tasty breakfast, and welcoming team members. We understand parking can be ch… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location
Nancy, we’re delighted you loved your experience at Hyatt Place Washington DC/US Capitol. It’s great to know you enjoyed the convenience of our location. The team looks forward to your next visit.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewRooms weren't cleaned at all during our stay. Parking is exorbitant. Not what i expected from a Hyatt
Joseph, the team appreciates your feedback and strives to provide a positive experience for every guest. Attention to housekeeping and value are important aspects, and your comments will be considered as the team reviews their services moving forward.
Joseph, the team appreciates your feedback and strives to provide a positive experience for every guest. Attention to housekeeping and value are important aspects, and your comments will be considered as the team reviews their services movi… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewProximity to station and Hop-On, Hop-Off bus.
Rooms were clean but bathroom had loose fixtures, constant noise from outside window, no bedding or pillows for sofa bed.
Weaver, thank you for sharing your thoughts and highlighting the location as a convenient aspect of your visit. The feedback regarding your experience with some amenities and occasional disturbances is appreciated, as it helps identify opportunities for further improvement. Your comments will be shared with the team as every guest’s input assists in enhancing stays moving forward.
Weaver, thank you for sharing your thoughts and highlighting the location as a convenient aspect of your visit. The feedback regarding your experience with some amenities and occasional disturbances is appreciated, as it helps identify oppo… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation, breakfast, super kind staff.
Bozana, thank you for staying with us at Hyatt Place Washington DC/US Capitol. The team is delighted that you and your family enjoyed the location, breakfast offerings, and friendly service. We hope to welcome you back for another wonderful visit soon.
Bozana, thank you for staying with us at Hyatt Place Washington DC/US Capitol. The team is delighted that you and your family enjoyed the location, breakfast offerings, and friendly service. We hope to welcome you back for another wonderful… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewStaffs are very friendly. Location is very convenient.
Breakfast is so simple.
HoangChuong, we’re delighted you loved your experience at Hyatt Place Washington DC/US Capitol. The team is glad to know you enjoyed the helpful service and central location. Your feedback about breakfast is appreciated and will be shared with the team. We hope to welcome you back soon.
HoangChuong, we’re delighted you loved your experience at Hyatt Place Washington DC/US Capitol. The team is glad to know you enjoyed the helpful service and central location. Your feedback about breakfast is appreciated and will be shared w… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewcleanliness, comfort
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Emilia, it’s wonderful to hear you enjoyed the cleanliness and comfort during your stay at Hyatt Place Washington DC/US Capitol. The team appreciates your kind words and hopes to welcome you back again soon.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified revieweverything except one
The coffee/Tee machine. Broken
Thank you for sharing these comments. The team appreciates the positive feedback and values knowing when something in the room did not meet expectations. Your input helps enhance the guest experience for future visits.