Reviews of Hyatt Regency Bethesda near Washington D.C. 3 stars
One Bethesda Metro Center, Bethesda, MD 20814, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewClose to my daughter’s apartment
Disrespectful other guests!
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation
Toilet backed up, shower handle fell off, ac not working great
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation
Beds uncomfortable
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewSuper helpful staff
I liked everything
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe property is in a nice location.
The building is very old. The remodeling (or modernization as described on their app) describes what seems like just a coat of paint. The entrance from the parking garage is unsecured. The hydration stations (water/ice) are old and rusted with exposed pipes. The staff, while friendly, paid little attention to detail. I was charged additional fees during my stay; when I called to ask why the person told me it was no big deal and it’s easy to reverse. Unauthorized, random charges are a big deal to me.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe staff was exceptionally polite, funny, and friendly. The room was also excellently clean.
You must go to another floor to get ice or use the microwave.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewIt was a very convenient location.
The bottles of water was not available in the room, the fridge did not work, and the iron was very cheap and difficult to use. Despite the extremely high incidental deposit, I was also charged an additional fee. The hotel blamed this on the check-in staff pressing the wrong button, but as a result nearly $800 was held for incidentals. Now I have to wait up to 30 days to get this amount back. Very disappointing experience.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation
The front desk manager was horrible made our stay in comfortable
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewI didn’t like the property
The room wasn’t clean the desk manager was rude and in pleasant
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewIt was
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThey are very comfortable and quiet rooms.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGreat location close to Metro access, great restaurants and shopping. Our room was very nice and the balcony was so spacious.
A bathroom fan would have been nice in the DC summer humidity.