Reviews of Hyatt Regency Boston This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1 Avenue de Lafayette, Theater District, Boston, MA 02111, United States of America
#41 of 93 hotels in Boston
Guests' ChoiceReview Score
Based on 1252 hotel reviews
8.4Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
9.3
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Facilities
8.5
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Staff
8.9
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Value for money
7.7
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Free Wifi
8.4
Verified guest reviews from real Bookers
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Reviewed: June 1, 2024
Jesse
United States of America4 Reviews1 helpful vote7.0“Amazing location, comfortable stay, could have been cleaner.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - High Floor
- • Stayed 4 nights
- • Submitted from a mobile device
Could have been cleaner. Pool was out of order.
Location, comfortable beds.
Stayed in May 2024
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Reviewed: May 28, 2024
Anna
Greece3 Reviews9.0“Pleasant stay, walking distance to all Boston city Centre .”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - High Floor
- • Stayed 4 nights
- • Submitted from a mobile device
Main entrance -lobby
Great location, spacious room, very clean-everyday service.
Stayed in May 2024
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Reviewed: May 24, 2024
Chad
United States of America2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Corner Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The only negative is the cost. At nearly $1k a night, I expected a much larger room.
Location is excellent. Staff were great.
Stayed in May 2024
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Reviewed: May 22, 2024
David
United Kingdom3 Reviews9.0“Having booked it whilst in the UK it turned out to be ideal for our three days in Boston.”- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
Its location.
Stayed in May 2024
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Reviewed: May 17, 2024
Eyal
Israel5 Reviews4 helpful votes9.0“Staff very helpfull,always polite and ready to help,very freindly.location really center of it all,c”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - High Floor
- • Stayed 5 nights
- • Submitted from a mobile device
Leaving the place....
Location,food,bar,room Really enjoyed it all
Stayed in May 2024
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Reviewed: May 9, 2024
Andrew
United States of America1 review8.0“Nice stay in a good location with access to the T and the Theatre District.”- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 1 night
Friendly staff. Nice rooms. We were given extra towels and pillows. The location was good
Stayed in March 2024
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Reviewed: April 25, 2024
Olivia
United States of America2 Reviews7.0“Great hotel, definitely expensive, but worth it for all of the benefits/location.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds and Accessible Tub - Disability Access
- • Stayed 3 nights
This hotel charges a destination fee of I believe $30/night. This was not rolled into the price on Booking, so I was taken by surprise. I'm not a seasoned traveler, so perhaps this is just the expectation for these kinds of hotels - take it with a grain of salt. However, on the upside, we were able to take advantage of what that resort fee allows. We got a humidifier, flat iron (brand new!), and a handful of other items delivered to our room throughout our stay.
The location was great, in easy walking distance from North Station. Easy to find, and also easy to walk to various areas downtown. The hotel is pretty, very clean, and the staff was wonderful. The beds were so cozy, I almost didn't want to get up in the morning!
Stayed in February 2024
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Reviewed: April 24, 2024
Thomas
United Arab Emirates3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Corner Queen Room with Two Queen Beds
- • Stayed 6 nights
- • Submitted from a mobile device
Pool was closed.
Well located. Clean and staff were very friendly and courteous.
Stayed in March 2024
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Reviewed: April 21, 2024
Jim
United States of America2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Corner King Room
- • Stayed 3 nights
I loved seeing the staff welcome me back from the Marathon. The location was very convenient for the race.
Stayed in April 2024
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Reviewed: April 14, 2024
Wendy
United Kingdom21 Reviews7 helpful votes9.0“Lovely hotel in the heart of Boston”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Great location, great spacious room, great service.
Stayed in March 2024
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Reviewed: April 3, 2024
Cristina
United Kingdom3 Reviews8.0“Convenient and friendly”- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 5 nights
- • Submitted from a mobile device
Lack of space for clothes considering it was a suite. The sofa bed could have been a bit more comfortable but generally ok. No where to get a coffee in the lobby outside of csfe hours.
Perfect location and very friendly staff
Stayed in April 2024
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Reviewed: March 29, 2024
Krzysztof
Poland2 Reviews7.0Good- • Business trip
- • Family with young children
- • King Room with City View
- • Stayed 7 nights
- • Submitted from a mobile device
The only thing that disturbed our stay was fire alarm system failure, that woke us up at night.
Stayed in February 2024
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Reviewed: March 25, 2024
Kara
United States of America9 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • King Room - High Floor
- • Stayed 2 nights
- • Submitted from a mobile device
We paid for a high floor room and were only given a room on the 10th floor. There were at least 22 floors so it was disappointing.
Stayed in March 2024
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Reviewed: March 25, 2024
Lori
United States of America3 Reviews9.0“Great place, amazing staff. Wonderful experience.”- • Leisure trip
- • Couple
- • King Room - High Floor
- • Stayed 1 night
- • Submitted from a mobile device
Price was high
Centrally located, breakfast and lunch were very good. Staff was friendly and professional. Facility is spacious and clean
Stayed in March 2024
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Reviewed: March 13, 2024
Gerard
Ireland1 review9.0“It was everything we needed”- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
Location excellent, all staff helpful
Stayed in March 2024
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Reviewed: March 10, 2024
Mary
Ireland31 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Daily house keeping wasn't carried out.
Excellent location, spacious room and bathroom, quiet, comfortable bed and pillows, tea/coffee facilities, fridge. Friendly staff. Great food in the restaurant.
Stayed in March 2024
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Reviewed: March 8, 2024
Ramon
United States of America1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • King Room - High Floor
- • Stayed 2 nights
You tack on extra fees - Either come right out and quote the total price or drop the fees.
Your people were attentive and helpful
Stayed in March 2024
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Reviewed: March 6, 2024
Luisa
Brazil45 Reviews8 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Accessible Tub - Disability Access
- • Stayed 2 nights
- • Submitted from a mobile device
Its a bit old and the bathtub wasnt draining water properly
Location is pretty good and room is spacious
Stayed in March 2024
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Reviewed: March 4, 2024
Helle
United States of America1 review8.0“For a weekend trip, it was wonderful!”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Cheaper parking
Location near Paramount Theater and the opera house was excellent! Easy access to the Freedom Trail and cozy breakfast cafes! We took Lift to Hook & Line by the bay and the clam chowder was the best we ever had! We were there to see the Boston Baltic Film Festival in the Paramount and I’d recommend it highly every March!
Stayed in March 2024
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Reviewed: February 25, 2024
Yana
Switzerland25 Reviews7.0“Nice hotel in a central location”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - High Floor
- • Stayed 8 nights
- • Submitted from a mobile device
Nothing, all was good. The staff was a bit strange, they seem to be baffled each time we had a question.
Nice modern hotel. The rooms are big and spacious. Very near to the city center.
Stayed in January 2024
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Reviewed: February 25, 2024
Anton
United States of America1 review2 helpful votes8.0“Great location, clean rooms and polite staff. Could do without the nickel and diming for things. And the taxes were out”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Accessible Tub - Disability Access
- • Stayed 3 nights
- • Submitted from a mobile device
Poor room lighting. Control for the TV was poor and limited channel selection. Cheap that all movies are going to cost a customer an additional $25. No HBO or something like that to watch a movie at night without spending a ton? The taxes and charges totaled over $70 per day per room. What is a destination charge of $30? Why so many taxes and fees? The traveler eats almost $125/ day for that and parking for Nothing. I’m e traveled plenty for work and never seen that many taxes and charges in other cities.
Location was exceptional. Clean rooms and building. Nice gym facility. Great view from room.
Stayed in February 2024
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Reviewed: February 22, 2024
Simone
Australia14 Reviews9.0“Lovely hotel in a great location”- • Leisure trip
- • Family with young children
- • Corner Queen Room with Two Queen Beds
- • Stayed 2 nights
The bathroom was a good size but needs a bit of upkeep
The location was excellent, room was a great size for a family of four
Stayed in January 2024
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Reviewed: February 11, 2024
Aydin
United States of America2 Reviews7.0“I would select another hotel. For the price this was below expectation.”- • Business trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
1. There is a facility fee of $30 added to the room price - this is a junk fee and its ridiculous that Hyatt has to stoop to this level. 2. The restaurant is a glorified bar. The tables are too low in relation to the seating area and the service is slow. 3. The room is not equipped for work - there is no desk, no way to plug in equipment easily and its not an ergonomic set up like you find in hotels like Marriott or Hilton. 4. The hotel is grossly understaffed.
Hotel is well situated and the facilities are modern.
Stayed in February 2024
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Reviewed: February 8, 2024
Shirlee
United States of America10 Reviews9.0“Excellent location, nice beer in the lobby”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Proximity to our activities
Stayed in February 2024
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