The property is very gloomy, despite the skylight. The brown and black is depressing. This hotel would be absolutely stunning with brighter colors and some greenery. I did write this in another review and got a lovely response from the assistant office manager stating they would take my suggestions into consideration in future updates. I do think it would make an incredible difference. I love staying in hotels. It’s my Disney World so I like for my eyes to light up when I’m coming and going from my room.

We loved the location and the hotel itself. My husband and I are always fans of a bedroom and a separate living area. It just allows us to relax in our own separate space after a day of touring. The staff was great and very accommodating. They took care of issues immediately and was helpful anytime we had a question. We had a great 4 night stay.

Stayed in August 2025

Someone set the alarm in both of our rooms to go off at 6:00 a.m. We did not set the alarm so it must have been set by default and went off in both of our rooms.

The size of the room was amazing. We only stayed one night, though. Very comfortable. Close to Lambeau and downtown.

Stayed in August 2025

The property is showing its age.

Very friendly and helpful staff.

Stayed in August 2025

No carts available to move luggage Obviously other customers leaving them in their room

Wonderful atrium, rooms are very nice beds very comfortable

Stayed in August 2025

Staff was very nice and great location.

Stayed in July 2025

That it looks like someone it taking charge out of my account twice .. not sure why

It was very nice we didn’t even have to leave there was a change in our plans .. with restaurant within hotel

Stayed in August 2025

The elevators were slow with no other stair option unless it takes you outside, no parking spot at night

The pool and rooms and staff were friendly

Stayed in August 2025

Elevator broke

Comfy and clean rooms

Stayed in August 2025

Big monster facility.

Big monster facility.

Stayed in July 2025

Bring on second. Could hear traffic, the pool area And kids goofing on the elevator.

The room area was sublime. The huge TV was wonderful.

Stayed in July 2025

The hotel is dated in both the layout and the rooms. For the price that we paid, I would have expected more up to date furnishings. It feels as though Hyatt have not invested in this hotel, but as it was my first stay with this chain, I am not sure. It doesn't feel like a 4 star, only 2 paper cups available, no cutlery. Located on the very edge of the town, like an industrial estate

The hotel staff were friendly and other residents were very friendly too. Facilities good but we didn't use them. There is a bar, restaurant, snack shop and pool. Room was big with tv, seating area, desk, kitchenette, fridge, microwave

Stayed in July 2025

Since it used to be an Embassy and they have the space it would have been nice to have the breakfast included and happy hour in the evening.

Nice, clean lobby. Nice rooms. Very quiet.

Stayed in June 2025

The rooms were surprisingly lackluster

Absolutely breathtaking interior architecture

Stayed in May 2025

Breakfast would be better to have buffet style vs by the menu.

Location, clean room, good service, pool with hot tub and sauna.

Stayed in July 2025

Room was warm didn't seem like the central air could keep room cool so we needed a fan which didn't seem to help

Liked the size and location of room

Stayed in July 2025

I thought the young lady at the coffee shop was a little rude, so I told her to have a nice day and left without my coffee.

We got in late and left early. Hotel was beautiful, the room was spacious, and very reasonably priced. We just needed a place to lay our heads but what a nice place to do that!

Stayed in May 2025

The hotel restaurant needs help. Limited options for breakfast makes leaving the hotel for breakfast a must.

Clean, well maintained property in the heart of GB.

Stayed in June 2025

Nothing. It was excellent

This is by far the best hotel I've ever stayed at clean. The setup is beautiful. Rooms large, and they aren't super strict about activities taking place, plus the pool is open until midnight

Stayed in June 2025

Hotel could be updated. Elevator was filthy and scratched. The bathroom was outdated. Rusty shower head and small tub. Compared to other hotels in the area at this price point this hotel needs help. Doesn't meet Hyatt standards.

Room size

Stayed in June 2025

50$ hold on my card for incidentals. still hasn't been returned to my account.

steam room, hot tub, pool, sauna, room

Stayed in April 2025

Parking situation could be better. Small lot outside and overflow is across in a parking garage. We got lucky and got in the small outdoor lot, but it can get full when there’s a conference at the convention center. Would be quite a hike with your luggage if you have to use the parking garage. Also no continental breakfast since there is a restaurant on site.

Loved the size of the rooms with the separate sitting area and bar with small kitchenette. Bed & pillows were very comfortable! Rooms were also quiet. We were right outside the elevator and we never heard anything. The pool & hot tub area was also AMAZING! Clean & perfect temps. So relaxing! Also a sauna & steam room available. Staff was very friendly, even just when meeting in the elevator or around the property. Convenient to the attached convention center and also walking distance to some bars & restaurants downtown within a few blocks.

Stayed in April 2025

Loved the elevators

Stayed in March 2025

Front desk worker was very impatient upon arrival

Room was phenomenal

Stayed in March 2025

The bathroom was very small and needs updating.

Comfortable bed. Quite. Friendly staff. Clean.

Stayed in March 2025