2 Exchange Place, Jersey City, NJ 07302, United States of America
#14 of 34 hotels in Jersey City
Guests' ChoiceBased on 875 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
9.3
Facilities
7.9
Staff
8.5
Value for money
7.4
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Oliver
SwedenOne thing that missed in the room was a regular water-boiling machine. The bar area in the lobby / restaurant has a lot of potential, but felt a bit "boring" according to us.
Me and my dad spent 7 days at this hotel. We stayed in a double room with two separate beds. It was a great stay. The hotel facilities was as expected from seeing photos beforehand. The beds were comfortable. The bathroom was adequate. The TV was large and had several channels. The view from the room was amazing, looking out over the Manhattan skyline. It has a mini fridge. Complimentary water every day. The room had som years on its shoulders, but all in all it felt clean and proper. The location is really good, you have a magnificent view out over Manhattan skyline. Safe and clean neighborhood. 1 min walking to Exchange place subway station, which takes you to World trade center in less than 10 min
Stayed in May 2024
Reviewed: May 27, 2024
Piotr
PolandWe picked the room with the Manhattan view, but were assigned to another room instead. Fortunately, we were able to sort it out at the hotel reception with the friendly staff, but it was an unpleasant and confusing experience to begin with. Our messages through booking were never answered prior to our arrival. Amenities in general could use some renovation.
The view is what you are here for! Hotel staff is friendly and helpful. Location is convenient with a quick train ride to lower Manhattan or fun boat rides to its other parts. Jersey City was nice too! The room was clean. Bed was comfortable and we had a good night's sleep. We enjoyed our breakfast which was way better and varied than most US hotels.
Stayed in May 2024
Reviewed: May 18, 2024
Franck
United States of AmericaBrunch…
Stayed in April 2024
Reviewed: May 13, 2024
David
ColombiaThe location is perfect, very close to manhattan and very quiet and nice area
Stayed in May 2024
Reviewed: May 7, 2024
Susan
United States of AmericaThe view.
The hotel's location was wonderful and my view was ok... only a partial view of NYC. Biggest problem was that I could see into the window of the other rooms. Hated that
Stayed in April 2024
Reviewed: May 3, 2024
Klahn
United States of AmericaHotel rooms are a bit dated
Stayed in May 2024
Reviewed: April 21, 2024
Kar
United States of AmericaMattresses were a bit worn out
Soo convenient, next to Path station, Starbucks and Gregory cafe. Whole Foods in Walking distance. The facility is a bit outdated but clean
Stayed in April 2024
Reviewed: April 10, 2024
Oleksandr
GermanyA bit dated. My daughter's bunny was taken accidently into the laundry from her bed during room service and most probably lost forever, but we got apologies and a complimentary breakfast for this incident.
Beautiful view of NYC and close to the PATH train station. Walking distance to restaurants. Window could get open in the room for some fresh air, what a surprise in the USA. Could leave our luggage after check-out at 12pm on the reception and spend a great time before our flight.
Stayed in April 2024
Reviewed: April 7, 2024
Nia
United KingdomNo access to top floor viewing area which would have been great to take in the skyline.
Location was brilliant close to transport links directly next to PATH station and close to food outlets, shopping. Big room with plenty of storage and place for cases, sofa and small fridge and extra bonus was adjoining rooms for other family members.
Stayed in March 2024
Reviewed: April 6, 2024
Hugo
United KingdomBit dated, but OK.
Location is great. Really convenient having the PATH next door to it. Makes going into the city really easy and quick.
Stayed in April 2024
Reviewed: April 2, 2024
Trevor
United KingdomPrice of breakfast
Room OK
Stayed in March 2024
Reviewed: April 1, 2024
Rodriguez
United States of AmericaThe repesentatives of the guest service were rude i even saw an employee in the parking screaming and cursing due to an issue of a parking
The view
Stayed in March 2024
Reviewed: April 1, 2024
Carter
United States of AmericaValet parking was over 50..I understand it cost but a bit expensive
Location views were lovely
Stayed in March 2024
Reviewed: March 16, 2024
Anthony
United States of AmericaToo many rental taxes & fee's! (Meadowlands assessment fees)
Stayed in February 2024
Reviewed: March 13, 2024
David
PolandBreakfast choice, quality and price is not appropriate as too expensive for whqt it is. Our room would need as well some refreshing.
Perfect location with amazing view on Manhattan and very easy access to the train going to World Trade Center. Room size is very correct and we had a quiet one.
Stayed in December 2023
Reviewed: March 12, 2024
Karen
United States of AmericaPool was smaller than expected, lumpy pillows
Location,location,location! Facility was nice and rooms were clean and comfortable
Stayed in March 2024
Reviewed: February 19, 2024
Sepulveda
United States of AmericaThat it had to beds i booked a king bed because we are a couple and had to sleep separate which was not fun because we were on a date but we made it work because i 📞 front desk and a single bed in a room was not available hopefully next time
Everything was clean everyone was very nice it waa very comfortable
Stayed in February 2024
Reviewed: February 12, 2024
Délcio
SwitzerlandStaff could be a little bit more friendly and helpful
Excellent Location
Stayed in February 2024
Reviewed: January 21, 2024
Aditya
United States of AmericaNothing
the stay was amazing. Rooms were spacious.
Stayed in December 2023
Reviewed: January 19, 2024
Brian
United States of AmericaLocation and views, I had to depart the location a day early due to flights being cancelled (Boeing Max 800 grounded the entire fleet) the hotel would not credit me for leaving early, they told me I had to contact Booking.com who would then contact them, this makes 0 sense!!!!!!!!
Did not eat breakfast
Stayed in January 2024
Reviewed: December 31, 2023
Zhongjia
ChinaWish to improve the quality of certain room services
I think it is very good, first the location is very good, second the view is very beautiful, third the staff at the front desk is very nice! Breakfast was good..
Stayed in December 2023
Reviewed: December 21, 2023
Joachim
Germanynot that clean, breakfast was expensive
amazing location, great view, access to metro
Stayed in October 2023
Reviewed: November 26, 2023
Melanie
United States of AmericaBreakfast was too expensive, so we ate elsewhere.
View of NY City skyline was beautiful! Bed was very comfortable for our tired, tourist bodies. Lobby was beautiful, warm, and calming.
Stayed in November 2023
Reviewed: November 20, 2023
Cheryl
United States of AmericaSome stains on the sofa
Great amenities and location. The rooms are a good size
Stayed in November 2023
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