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Reviews of Hyatt Regency Jersey City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2 Exchange Place, Jersey City, NJ 07302, United States of America

#14 of 34 hotels in Jersey City

Guests' Choice

Review Score

Based on 875 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    9.3

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    7.4

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 28, 2024

    9.0
    7 days in May 2024, me and dad
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    One thing that missed in the room was a regular water-boiling machine. The bar area in the lobby / restaurant has a lot of potential, but felt a bit "boring" according to us.

    Me and my dad spent 7 days at this hotel. We stayed in a double room with two separate beds. It was a great stay. The hotel facilities was as expected from seeing photos beforehand. The beds were comfortable. The bathroom was adequate. The TV was large and had several channels. The view from the room was amazing, looking out over the Manhattan skyline. It has a mini fridge. Complimentary water every day. The room had som years on its shoulders, but all in all it felt clean and proper. The location is really good, you have a magnificent view out over Manhattan skyline. Safe and clean neighborhood. 1 min walking to Exchange place subway station, which takes you to World trade center in less than 10 min

    Stayed in May 2024

  • Reviewed: May 27, 2024

    8.0
    The view.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night

    We picked the room with the Manhattan view, but were assigned to another room instead. Fortunately, we were able to sort it out at the hotel reception with the friendly staff, but it was an unpleasant and confusing experience to begin with. Our messages through booking were never answered prior to our arrival. Amenities in general could use some renovation.

    The view is what you are here for! Hotel staff is friendly and helpful. Location is convenient with a quick train ride to lower Manhattan or fun boat rides to its other parts. Jersey City was nice too! The room was clean. Bed was comfortable and we had a good night's sleep. We enjoyed our breakfast which was way better and varied than most US hotels.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Brunch…

    Stayed in April 2024

  • Reviewed: May 13, 2024

    9.0
    We wanted to get to know manhattan and it was perfect for us
    • Leisure trip
    • Couple
    • King Room
    • Stayed 8 nights
    • Submitted from a mobile device

    The location is perfect, very close to manhattan and very quiet and nice area

    Stayed in May 2024

  • Reviewed: May 7, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    The view.

    The hotel's location was wonderful and my view was ok... only a partial view of NYC. Biggest problem was that I could see into the window of the other rooms. Hated that

    Stayed in April 2024

  • Reviewed: May 3, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel rooms are a bit dated

    Stayed in May 2024

  • Reviewed: April 21, 2024

    7.0
    Great value
    • Leisure trip
    • Family with young children
    • King Room with Accessible Shower - Disability Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Mattresses were a bit worn out

    Soo convenient, next to Path station, Starbucks and Gregory cafe. Whole Foods in Walking distance. The facility is a bit outdated but clean

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and River View
    • Stayed 6 nights

    A bit dated. My daughter's bunny was taken accidently into the laundry from her bed during room service and most probably lost forever, but we got apologies and a complimentary breakfast for this incident.

    Beautiful view of NYC and close to the PATH train station. Walking distance to restaurants. Window could get open in the room for some fresh air, what a surprise in the USA. Could leave our luggage after check-out at 12pm on the reception and spend a great time before our flight.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Highly recommend this hotel on the Hudson for rest and recharge from the hustle and bustle of Manhattan!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    No access to top floor viewing area which would have been great to take in the skyline.

    Location was brilliant close to transport links directly next to PATH station and close to food outlets, shopping. Big room with plenty of storage and place for cases, sofa and small fridge and extra bonus was adjoining rooms for other family members.

    Stayed in March 2024

  • Reviewed: April 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    Bit dated, but OK.

    Location is great. Really convenient having the PATH next door to it. Makes going into the city really easy and quick.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and River View
    • Stayed 1 night

    Price of breakfast

    Room OK

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    Very Good
    • Family with young children
    • Double Room with Two Double Beds and River View
    • Stayed 3 nights
    • Submitted from a mobile device

    The repesentatives of the guest service were rude i even saw an employee in the parking screaming and cursing due to an issue of a parking

    The view

    Stayed in March 2024

  • Reviewed: April 1, 2024

    9.0
    It was an experience I would do again.
    • Leisure trip
    • Couple
    • King Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Valet parking was over 50..I understand it cost but a bit expensive

    Location views were lovely

    Stayed in March 2024

  • Reviewed: March 16, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Too many rental taxes & fee's! (Meadowlands assessment fees)

    Stayed in February 2024

  • Reviewed: March 13, 2024

    8.0
    Perfect location to enjoy a New York city break
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and River View
    • Stayed 7 nights

    Breakfast choice, quality and price is not appropriate as too expensive for whqt it is. Our room would need as well some refreshing.

    Perfect location with amazing view on Manhattan and very easy access to the train going to World Trade Center. Room size is very correct and we had a quiet one.

    Stayed in December 2023

  • Reviewed: March 12, 2024

    9.0
    Stay in Jersey with great views and easy across to New York
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and River View
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool was smaller than expected, lumpy pillows

    Location,location,location! Facility was nice and rooms were clean and comfortable

    Stayed in March 2024

  • Reviewed: February 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    That it had to beds i booked a king bed because we are a couple and had to sleep separate which was not fun because we were on a date but we made it work because i 📞 front desk and a single bed in a room was not available hopefully next time

    Everything was clean everyone was very nice it waa very comfortable

    Stayed in February 2024

  • Reviewed: February 12, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Staff could be a little bit more friendly and helpful

    Excellent Location

    Stayed in February 2024

  • Reviewed: January 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Accessible Shower - Disability Access
    • Stayed 3 nights

    Nothing

    the stay was amazing. Rooms were spacious.

    Stayed in December 2023

  • Reviewed: January 19, 2024

    8.0
    I had to depart the location a day early due to flights being cancelled (Boeing Max 800 grounded the
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location and views, I had to depart the location a day early due to flights being cancelled (Boeing Max 800 grounded the entire fleet) the hotel would not credit me for leaving early, they told me I had to contact Booking.com who would then contact them, this makes 0 sense!!!!!!!!

    Did not eat breakfast

    Stayed in January 2024

  • Reviewed: December 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and River View
    • Stayed 1 night
    • Submitted from a mobile device

    Wish to improve the quality of certain room services

    I think it is very good, first the location is very good, second the view is very beautiful, third the staff at the front desk is very nice! Breakfast was good..

    Stayed in December 2023

  • Reviewed: December 21, 2023

    8.0
    was good
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 2 nights

    not that clean, breakfast was expensive

    amazing location, great view, access to metro

    Stayed in October 2023

  • Reviewed: November 26, 2023

    9.0
    It was a great place to stay while visiting NY City!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    Breakfast was too expensive, so we ate elsewhere.

    View of NY City skyline was beautiful! Bed was very comfortable for our tired, tourist bodies. Lobby was beautiful, warm, and calming.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    8.0
    This was my third stay at this Hyatt and it’s a terrific hotel.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Some stains on the sofa

    Great amenities and location. The rooms are a good size

    Stayed in November 2023

Showing 1 - 25

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