Reviews of Hyatt Regency Lexington This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
401 W High Street, Lexington, KY 40507-1833, United States
#42 of 74 hotels in Lexington
Guests' ChoiceReview Score
Based on 702 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.6
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Location
9.3
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Facilities
8.3
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Staff
8.7
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Value for money
7.3
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Free Wifi
9.0
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Reviewed: August 21, 2025
Tom
United States8 Reviews8.0“Great stay for UKy move in.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The booking.com description made me think parking was included with the cost of the room but it wasn’t.
Rooms were clean and comfortable. Loved the location - we were able to walk to restaurants.
Stayed in August 2025
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Reviewed: August 18, 2025
Smith
United States3 Reviews8.0“5 nights no problem”- • Business trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 5 nights
- • Submitted from a mobile device
Would have loved to have seen a laundry room
Central location is best attribute.
Stayed in August 2025
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Reviewed: July 22, 2025
Alice
United States11 Reviews8.0“Good value”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds and Accessible Tub
- • Stayed 2 nights
- • Submitted from a mobile device
Strong smells in elevator, cigarette smoke smell in hallways, not a lot of food choices close by.
Big rooms, elevator, coffee machine
Stayed in May 2025
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Reviewed: July 14, 2025
Stephanie
United States2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room with View
- • Stayed 1 night
- • Submitted from a mobile device
The price for the night
The location
Stayed in July 2025
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Reviewed: July 8, 2025
Lorraine
United Kingdom4 Reviews8.0“would stay again”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
room was clean and comfortable
Stayed in July 2025
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Reviewed: July 6, 2025
Scott
United States79 Reviews7 helpful votes9.0“Excellent downtown hotel near food and drink.”- • Leisure trip
- • Solo traveler
- • Allergy Friendly King Room
- • Stayed 1 night
Self-park is across the street; parking near hotel entrance is valet. No freezer section in the in-room refrigerator.
Excellent location downtown near food and drink. Room was spacious and quiet. L-shaped room entrance so ppl in hallway cannot see into room. Very nice restaurant/bar in lobby. Server got me in for breakfast early - thanks Loretta! Front desk staff offered to get me a luggage cart. Coffee available after hours.
Stayed in July 2025
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Reviewed: July 5, 2025
Jason
United States185 Reviews11 helpful votes9.0“Great location, breakfast not included”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Cost, considering the pool and gym are closed and they do not include breakfast.
In the heart of the city, easy walking access to all the sites and downtown restaurants.
Stayed in June 2025
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Reviewed: June 26, 2025
Michael
United Kingdom4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
They didn’t clean the room.
Stayed in June 2025
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Reviewed: June 22, 2025
Vickie
United States2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Felt it was a little bit pricey 😔
Location Was there for concert at Rupp
Stayed in June 2025
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Reviewed: June 10, 2025
Michelle
United States1 review7.0Good- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds and Park View
- • Stayed 3 nights
- • Submitted from a mobile device
Overall nice hotel. Bar staff was excellent. Beds were comfy.
Stayed in June 2025
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Reviewed: June 5, 2025
Melissa
United States2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
A little pricey
Excellent location
Stayed in June 2025
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Reviewed: June 3, 2025
Susan
United States29 Reviews4 helpful votes8.0“Concert event with friends”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Location!
Stayed in June 2025
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Reviewed: June 3, 2025
Billie
United States1 review7.0“We would stay again for the clean rooms and location.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
This is an older hotel and while updated with modern flooring and finishes, the bathrooms are small with no venting or fans so moisture is an issue. There was no microwave. We had an issue with our HVAC a/c not working on our 3rd night but did not call maintenance at 11pm, we just let them know at check out. Also had a toilet that probably used 4 gallons per flush. You have to ask for bar soap.
Location was good, some nearby streets and areas were dirty and littered. Not the hotel's fault. The breakfast was top notch and convenient, we added to our booking so it was 'included' and was $22 per buffet. We walked approximately 1.4 miles to the Red Mile for the Rail Bird Festival. Check in and out times were good. Parking included across the street. Lobby is beautiful. 3 working elevators. Staff was friendly.
Stayed in June 2025
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Reviewed: May 28, 2025
Michael
United Kingdom12 Reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast finishing at 9am, bit early. Valet parking, drove it 10 feet into a parking space and I had to get my car myself and paid $42 for 2 nights. ????
Nice sized rooms, good location for centre of town.
Stayed in May 2025
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Reviewed: April 23, 2025
Nalinee
United States9 Reviews2 helpful votes8.0“Would stay again, and be better prepared with my own stuff next time”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The bathroom facilities were not great. No amenites provided and the shower was not strong enough.
The location can’t be beat. So many nice restaurants and bars nearby and the streets felt safe.
Stayed in April 2025
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Reviewed: April 21, 2025
Chris
United States3 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Facility is showing its age. Bathtub would barely drain
Location
Stayed in April 2025
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Reviewed: April 14, 2025
John
United States1 review7.0“Good enough”- • Leisure trip
- • Group
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
It's time to update the rooms, They appear to be old and tired
Stayed in April 2025
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Reviewed: April 14, 2025
Margaret
United States5 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Park View
- • Stayed 2 nights
- • Submitted from a mobile device
They only had squalding hot water in shower by pool.. location was perfect for downtown sightseeing
We were dissappoinred the elevators 2 out of 3 were broke all day Saturdau. Glad we were only on the 4th floor.
Stayed in April 2025
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Reviewed: April 2, 2025
Hannah
United States6 Reviews1 helpful vote7.0“Not as clean as I expected...”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Not as clean as I expected it to be. Dust gathered in areas such as under sink and lamps, not a small amount either. Hair dryer was covered in dust. Found hairs in shower. No hand soap given, had to use the body wash mounted in shower to wash hands. Bed was very firm and hard, uncomfortable for me personally.
Location is wonderful, within walking distance of a lot of great places downtown. Parking is very easy, lot right across road or can pay for valet. Very pretty view.
Stayed in April 2025
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Reviewed: March 16, 2025
Stephanie
United States26 Reviews7.0“Overall a good place to stay. Would stay again”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Our rooms did have air conditioning we had to be moved to a different room.
Close to the convention center.
Stayed in March 2025
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Reviewed: March 12, 2025
Jane
United States2 Reviews8.0“Very much enjoyed our stay!”- • Leisure trip
- • Couple
- • Allergy Friendly King Room
- • Stayed 1 night
See above.
The location and bed were great. Great pillows, very comfortable. The lighting in the room could have been better, as could the cleanliness of the bathroom. The elevator was excellent; there was no wait. My partner did trip coming out of the shower—the height of the shower in proportion to the floor was higher than expected. The coffee in room was very weak. Overall, our experience was fantastic in all ways. Great breakfast, great people, great fireplace in lobby, great walking location!
Stayed in March 2025
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Reviewed: March 9, 2025
Stacy
United States8 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Accessible Tub
- • Stayed 3 nights
- • Submitted from a mobile device
No free breakfast included
Location is everything
Stayed in February 2025
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Reviewed: March 9, 2025
Stacy
United States8 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Accessible Tub
- • Stayed 1 night
- • Submitted from a mobile device
No breakfast included
Location is everything
Stayed in March 2025
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Reviewed: March 6, 2025
Marianne
United States18 Reviews3 helpful votes7.0“Good overall stay, parking situation should at least be explained better on site so people can plan accordingly.”- • Business trip
- • Group
- • King Room with View
- • Stayed 1 night
- • Submitted from a mobile device
Facility did need updating/basic maintenance overall, but was clean. Parking was not convenient unless you wanted to pay for valet services, not enough space to park in front just for check in either which made things difficult carrying your luggage from parking lot, a couple of blocks away, multiple trips, without ability to use cart.
It was clean and the staff were friendly/helpful.
Stayed in February 2025
