Reviews of Hyatt Regency Monterey Hotel and Spa 5 stars
1 Old Golf Course Road, Monterey, CA 93940, United States
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Reviewed: 3 September 2025 · Stayed in July 2025
Verified reviewThe lobby was absolutely wonderful, the employees were wonderful and the room was super clean.
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewLovely grounds and very helpful staff
Ashia, Thank you for your feedback. We're glad to hear you appreciated our grounds and found the team helpful. That means a lot. We noticed your overall rating and we'd welcome the opportunity to learn more about what we could have done better to make your stay more enjoyable. Please feel free to reach out to us. Thank you again for staying with us, and we hope to welcome you back soon. Heidi Bettencourt Director of Sales & Marketing
Ashia, Thank you for your feedback. We're glad to hear you appreciated our grounds and found the team helpful. That means a lot. We noticed your overall rating and we'd welcome the opportunity to learn more about what we could have done bet… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewFacilities such as tennis, pickleball and golf advertised on here weren’t available to use for the entirety of our stay.
Mary, Thank you for your feedback. We’re sorry that the tennis, pickleball, and golf facilities weren’t available during your stay and understand how that impacted your experience. We’re always looking for ways to improve access to our amenities and hope to have the chance to welcome you back so you can enjoy everything the property has to offer! Heidi Bettencourt Director of Sales & Marketing
Mary, Thank you for your feedback. We’re sorry that the tennis, pickleball, and golf facilities weren’t available during your stay and understand how that impacted your experience. We’re always looking for ways to improve access to our amen… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGood reception area, room itself was good but a long way from the lobby, 2 pools and hot tubs
0.3 mile walk from lobby to room, staying in ‘dog friendly’ area despite not having a dog, hotel bar closed at 21.30, extra charges for parking despite being out of town, broken coffee machine
Rachel, Thank you for sharing your recent experience with us. We’re glad you enjoyed our reception area and some of our amenities, though we understand the layout, additional fees, and maintenance issues left parts of your stay feeling less than ideal. We truly appreciate you pointing out these details so we can review them with our team and look for ways to enhance the guest experience. It was a pleasure having you here, and we’d like the chance to welcome you back for a visit that feels more comfortable and convenient from start to finish. Heidi Bettencourt Director of Sales & Marketing
Rachel, Thank you for sharing your recent experience with us. We’re glad you enjoyed our reception area and some of our amenities, though we understand the layout, additional fees, and maintenance issues left parts of your stay feeling less… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewEverything
Loved
Your perfect rating is a terrific compliment, and we trust you left us feeling refreshed! Whenever you travel to Monterey, we hope you'll rejoin us for another stellar stay. Heidi Bettencourt Director of Sales & Marketing
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewEverything
Loved Everything
It was a treat hosting you during your trip to Monterey, and we trust that our comfortable accommodations and abundance of amenities hit the mark. We hope to continue having the pleasure of welcoming you when you're in the area and wish you all the best until then! Heidi Bettencourt Director of Sales & Marketing
It was a treat hosting you during your trip to Monterey, and we trust that our comfortable accommodations and abundance of amenities hit the mark. We hope to continue having the pleasure of welcoming you when you're in the area and wish you… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewAmazing Breakfast! The pool, the restaurant and the fireplaces are really good! The bedroom is ok,
The bathroom could be better designed. Theres no glass door in the shower, and it gets really wet.
Ceres, Thank you for sharing your thoughts with us. We are glad you enjoyed our excellent amenities and delicious food options, and have also noted your feedback regarding the shower and room design for review by our team, as your opinions are important to us. It was a pleasure having you as our guest, and we look forward to welcoming you back soon to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. Heidi Bettencourt Director of Sales & Marketing
Ceres, Thank you for sharing your thoughts with us. We are glad you enjoyed our excellent amenities and delicious food options, and have also noted your feedback regarding the shower and room design for review by our team, as your opinions … Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLocation
Breakfasts buffet was confusing
Khalid, Thank you for being our guest and sharing your feedback. While we are pleased that our location met your needs, we are disappointed to hear you weren't more impressed with your overall stay. Your comments are important to us as we are continually working to improve. We hope to have another opportunity to welcome you back and impress you with our improvements. Heidi Bettencourt Director of Sales & Marketing
Khalid, Thank you for being our guest and sharing your feedback. While we are pleased that our location met your needs, we are disappointed to hear you weren't more impressed with your overall stay. Your comments are important to us as we a… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewIt was good
The room was very noisy during the night it was awful my 2 night can’t sleep.
Thank you for your feedback. We're glad parts of your stay were good, but we understand how disruptive the nighttime noise was. Your comments will be shared with our team as we work to improve comfort. We sincerely hope to welcome you back for the relaxing visit you deserve. Heidi Bettencourt Director of Sales & Marketing
Thank you for your feedback. We're glad parts of your stay were good, but we understand how disruptive the nighttime noise was. Your comments will be shared with our team as we work to improve comfort. We sincerely hope to welcome you back … Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewLocation is away from traffic, noise, etc. Staff was nice, polite and great communication (only one person we spoke to in hotel registration) Parking was good.
View Room was a bit dirty Television channels were useless on live TV, Movies that have been out for years $21.99????? Hallway to room carpeting is very worn. Cost for 2 queens for $375 for my wife and I who are retired is a little high based on value and what you get for your money.
Len, Thank you for your review. We're pleased to hear you appreciated our peaceful location, smooth parking experience, and courteous service at check-in. At the same time, we regret that the condition of the room, hallway carpeting, and in-room entertainment fell short of expectations. Your comments regarding the cost in relation to value are also noted and will be shared with the appropriate teams. We appreciate your honest perspective and hope future updates reflect a more balanced experience for guests. Heidi Bettencourt Director of Sales & Marketing
Len, Thank you for your review. We're pleased to hear you appreciated our peaceful location, smooth parking experience, and courteous service at check-in. At the same time, we regret that the condition of the room, hallway carpeting, and in… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewVery clean, very friendly, great price
Alisa, Thank you for taking a moment to review Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We're thrilled that our immaculate environment and friendly hospitality earned your praise! Please join us again when you return to Monterey. Heidi Bettencourt Director of Sales & Marketing
Alisa, Thank you for taking a moment to review Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We're thrilled that our immaculate environment and friendly hospitality earned your praise! Please join us again when you return t… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe pools and fireplace
My infant son crawled for 5 minutes on the room carpet and had black legs and feet
Joelene, Thank you for being our guest and sharing your thoughts. It's lovely that you enjoyed our sparkling pools and inviting fireplace. However, we're sorry to read about your cleanliness concern. Rest assured, our housekeeping team will review your feedback. We hope to have another chance to exceed your expectations. Heidi Bettencourt Director of Sales & Marketing
Joelene, Thank you for being our guest and sharing your thoughts. It's lovely that you enjoyed our sparkling pools and inviting fireplace. However, we're sorry to read about your cleanliness concern. Rest assured, our housekeeping team will… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified review