Reviews of Hyatt Regency San Francisco Downtown SOMA 4 stars
50 Third Street, Union Square, San Francisco, CA 94103, United States
Loading
Guests also reviewed these properties:
Forest Park, United States
Wangerland, Germany
Cafayate, Argentina
Linyi, China
Hopfgarten im Brixental, Austria
Paris, France
Paranaguá, Brazil
Lamole, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in July 2025
Verified reviewHello David, We appreciate your helpful feedback on the condition of your carpeting in your room, as your accommodations should have been perfectly prepared for your arrival. We hope we can earn your full faith in us one day soon. Kind regards, Hyatt Regency San Francisco Downtown SOMA
Hello David, We appreciate your helpful feedback on the condition of your carpeting in your room, as your accommodations should have been perfectly prepared for your arrival. We hope we can earn your full faith in us one day soon. Kind re… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery central location, super comfy bed and spacious room. Helpful front desk staff. 20usd voucher was a nice touch.
The lounge access and especially the breakfast is a joke. Definitely doesn't worth the extra money. Worst coffee ever, very poor quality and variety and rude waiters. Unfortunately, the breakfast experience completely lowered my overall impression.
Hello Filipos, Thank you for sharing your valued feedback. We're glad you enjoyed our SoMa location and comfortable Hyatt beds, and it was our pleasure to assist you at our front desk. We're glad you utilized your voucher. That said, we share your disappointment that our club lounge's breakfast offerings failed to live up to expectations, and we have noted your feedback with care. We hope for another chance to fully impress one day. Warm regards, Hyatt Regency San Francisco Downtown SOMA
Hello Filipos, Thank you for sharing your valued feedback. We're glad you enjoyed our SoMa location and comfortable Hyatt beds, and it was our pleasure to assist you at our front desk. We're glad you utilized your voucher. That sa… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location was excellent. Good rooms. Staff helpful.
For the price we paid breakfast not included.
Dear Chimmanlal, We're delighted you loved our SoMa location, close to so much to see and do in the city! It was our pleasure to extend our hospitality, and we do hope you utilized your $15 Market credit for a quick bite during your stay. Otherwise, our team is always happy to point guests in the direction of breakfast favorites in our neighborhood, and La Société's breakfast buffet is another great way to start the day! Kind regards, Hyatt Regency San Francisco Downtown SOMA
Dear Chimmanlal, We're delighted you loved our SoMa location, close to so much to see and do in the city! It was our pleasure to extend our hospitality, and we do hope you utilized your $15 Market credit for a quick bite during your st… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWe stayed at the hotel for 5 days, and it was the best experience. The staff were always friendly and helpful. Our room was cleaned daily and very thoroughly. The hotel has everything you need and more. We especially liked the filtered water fountain on the first floor and really enjoyed the view of the city. We will definitely stay here again if we come back to San Francisco.
Hello Daria, It's great to know you'll join us again at our Hyatt Regency should you come back to San Francisco, and we're thrilled your five-day stay proved seamless. Thank you for taking advantage of our FloWater stations for filtered water on the go, and we will pass along your compliments to our hardworking cleaning crew, who kept your room spotless. From our friendly team to you and yours...hurry back! Best regards, Hyatt Regency San Francisco Downtown SOMA
Hello Daria, It's great to know you'll join us again at our Hyatt Regency should you come back to San Francisco, and we're thrilled your five-day stay proved seamless. Thank you for taking advantage of our FloWater stations fo… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewGreat Location, Comfortable beds
Front desk Rudeness
Hello Abdullah, While we are glad you found our location ideal and rested comfortably with us, you are right to expect friendly service from our team at all times, and we're sorry this was not the case at our front desk. We look forward to doing better by you in the future. Kind regards, Hyatt Regency San Francisco Downtown SOMA
Hello Abdullah, While we are glad you found our location ideal and rested comfortably with us, you are right to expect friendly service from our team at all times, and we're sorry this was not the case at our front desk. We look forwar… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewOur room had a very nice view and the bed was really comfortable.
1) The bathroom ventilation is rather loud and it is NOT possible to turn it off. When we asked at the reception they said this is because the windows don‘t open. And they offered us earplugs. But for the money this hotel costs, this is ridiculous. Sleeping was thus with a consistent buzzing of the ventilation. 2) Valet service is very expensive. 3) This is a downtown SF issue, but the there are still a lot of homeless people and drug addicts nearby. So during night we didn‘t feel comfortable walking around nearby.
Hello Florian, Thank you for taking the time to share your valued feedback. We're glad you loved your view of the city and found our Hyatt beds to be very comfortable. We do apologize that the ventilation in your room disturbed your rest, and while we know parking in the city is costly, we hope you felt the value of our convenient valet option. We look forward to hosting you again one day to fully impress. Kind regards, Hyatt Regency San Francisco Downtown SOMA
Hello Florian, Thank you for taking the time to share your valued feedback. We're glad you loved your view of the city and found our Hyatt beds to be very comfortable. We do apologize that the ventilation in your room disturbed your r… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewAn unforgettable stay in a wonderful hotel in a perfect location.A dream come true of being in and seeing San Francisco
Greetings Joanna, We are delighted that your stay with us in the city was unforgettable in all the best ways! It was our pleasure to ensure all your needs were met with us here in the heart of San Francisco, and we hope you will join us again soon. More unforgettable moments await! Warm regards, Hyatt Regency San Francisco Downtown SOMA
Greetings Joanna, We are delighted that your stay with us in the city was unforgettable in all the best ways! It was our pleasure to ensure all your needs were met with us here in the heart of San Francisco, and we hope you will join us ag… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewDINNER DRINKS AND BREAKFAST WERE ALL OUTSTANDING
Hello Curtis, We love exceeding expectations! Thank you for sharing your glowing review following your stay with us in San Francisco. It's good to know everything was on point at La Société when you dined with us, and we appreciate your compliments on our design elements and service. Come back soon! Best regards, Hyatt Regency San Francisco Downtown SOMA
Hello Curtis, We love exceeding expectations! Thank you for sharing your glowing review following your stay with us in San Francisco. It's good to know everything was on point at La Société when you dined with us, and we appreciate you… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGood location. The on site shop was very good.
The room had an interconnecting door which let a lot of sound in from the occupants in the adjacent room. We had to ask for assistance twice from hotel staff.
Greetings Pimm, We appreciate your positive score for our central location and convenient Market. We apologize that you had to ask for assistance from our team twice due to your interconnecting room, and we know we can ensure a seamless stay in every regard in the future. Kind regards, Hyatt Regency San Francisco Downtown SOMA
Greetings Pimm, We appreciate your positive score for our central location and convenient Market. We apologize that you had to ask for assistance from our team twice due to your interconnecting room, and we know we can ensure a seamless st… Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified review