104 West Fourth Street, Winston-Salem, NC 27101, United States
#23 of 45 hotels in Winston-Salem
Guests' ChoiceBased on 108 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
8.9
Facilities
8.5
Staff
9.0
Value for money
8.3
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 July 2025
Parker
United Statesthin thin walls, bar and food very over priced
close to most stuff downtown, walkable, and clean. staff was very friendly
Stayed in July 2025
Reviewed: 21 July 2025
Paxton
United StatesOlder building so I guess the windows were thin, could hear lots of commotion on the street
Friendly staff and clean modern room
Stayed in July 2025
Reviewed: 15 July 2025
Alexis
FranceRooms; personnel; hall; breakfast
Stayed in July 2025
Reviewed: 28 March 2025
Sylvi
United StatesThe breakfast menu wasn't interesting and the food itself was fresh but nothing special. I think there is room to improve.
The hotel had a modern feel to it and I really liked the cozy rooms, comfortable bed and wooden floor. The interior design was wonderful throughout the entire hotel.
Stayed in February 2025
Reviewed: 21 February 2025
Webb
United StatesThe pillows aren’t soft enough. The food was mediocre at best.
Great ambiance and bar. Staff were friendly
Stayed in February 2025
Reviewed: 24 November 2024
Heather
United Kingdomnight staff was rude or incompetent.
Day staff was very good, responsive
Stayed in November 2024
Reviewed: 4 August 2024
Daisy
United StatesNo refrigerator in room; and not impressed with bar service or restaurant menu. Huge portions; more than enough food for 2 people; and no where to store extra food. Total waste!
Location
Stayed in August 2024
Reviewed: 6 June 2024
Scott&cheryl
United StatesA mini fridge in the room. Neither bedside light functioned.
Great location, property has great character. Loved the wood floors in the room! Room was comfy, as was bed. Staff was wonderful, every single person was so friendly.
Stayed in June 2024
Reviewed: 26 March 2024
Don
United StatesRoom could have been a bit more clean, I.e., dust was on doors and top of bed.
Modern, fresh
Stayed in March 2024
Reviewed: 11 March 2024
Jennifer
United StatesGreat location. Cool style. Most comfortable beds. Super friendly staff.
Stayed in March 2024
Reviewed: 4 January 2024
Joanna
United StatesOverall the room was clean but the carpet and baseboards in the room required cleaning (quite dirty) and the wooden floor in our room was squeaky. Also, there is no parking adjacent to the hotel so it takes about 5 minutes to walk from a nearby parking garage. Also, there was no mini fridge in our room.
The room and bathroom were very specious and the hotel design and décor were beautiful. The hotel staff was very friendly and accommodating,
Stayed in December 2023
Reviewed: 4 January 2024
Andrea
United StatesLocation, setting
Clean
Stayed in October 2023
Reviewed: 5 November 2023
Bradley
United StatesCool hotel right in downtown. Really enjoyed the modern feel but still had that “old” feel as well with the older building. We really enjoyed the stay
Stayed in October 2023
Reviewed: 1 November 2023
Hayley
United KingdomInitially given keys to a room that was clearly occupied as beds unmade and dirty cocktail glass on side luckily there was no one in there when we walked in. Charged me for room that I’d already paid for on booking.com and didn’t refund money for 5 days which was a considerable amount.
Lovely lobby area and good breakfast. Housekeeping very efficient.
Stayed in October 2023
Reviewed: 24 August 2023
Maryjane
United StatesThe valet parking was an issue. There wasn't enough space for us to even leave our car so we had to park it around the corner and give the valet the key with hopes he would move it. The next morning the valet walked around the neighborhood clicking our car key trying to find where they put our car so they clearly didn't put it in the lot around the corner where we had expected it to go.
The hotel was clean, the staff was friendly and the location was in a nice part of the city with shops and restaurants nearby.
Stayed in August 2023
Reviewed: 18 August 2023
Ofer
IsraelNo attention to cleaning. No referring to requests I even had a huge wasps in my room.
Location, room size, room decoration.
Stayed in August 2023
Reviewed: 4 July 2023
John
United StatesParking!
Stayed in July 2023
Reviewed: 28 June 2023
Jeff
United StatesParking. Construction. Creaky floors. Lumpy bed.
Location
Stayed in June 2023
Reviewed: 21 March 2023
Dawn
United StatesIt is great!
Great location! it is in the center of town & has easy access to nice restaurants. the staff is friendly and very helpful.
Stayed in March 2023
Reviewed: 14 March 2023
James
United Stateslocation staff was very pleasant
Stayed in March 2023
Reviewed: 10 March 2023
Krysta
United StatesI would've liked to know ahead of time that the rooms don't have a fridge, microwave, etc. We also had to ask for more than one towel and there is only bar soap. These aren't dealbreakers for me but I would have planned accordingly if I'd known. I was also disappointed that they don't ever seem to offer late check-outs so we had to haul our things to our car (parked nearby in a separate garage for $14/day) the morning of our last day.
The hotel was very clean with lovely mid-mod decor in a great location. The waitstaff was friendly and the apps we had at the on-site restaurant were delicious. I'm a fairly light sleeper and can be picky about mattresses and pillows but I found theirs to be extremely comfortable and I slept very well both nights. There are tons of great restaurants and bars nearby and we were able to walk to most of our destinations.
Stayed in March 2023
Reviewed: 12 January 2023
Nicole
SwitzerlandDifficult to find fault with this hotel.
A stylish, modern hotel. Centrally located in Winston Salem. Helpful staff. Housekeeping team particularly cheerful and generous with fresh towels etc. Good value for money. Having stayed in a few hotels in WS this is certainly top of the list and I would definitely recommend.
Stayed in January 2023
Reviewed: 26 October 2022
Monical
United StatesWe were a bit disappointed in the shower. The plumbing was run wrong so there was no water pressure. We have experience doing plumbing and it seems the cold and hot were ran wrong to the valve. This caused a loud knocking sound when going from hot to cold. There was also no pressure, barely enough to go through the shower head. The shower was also very dingy feeling because of the mold on the grout. Which is a standard problem, but just felt kind of gross. We also did not have towels at first, but the front counter gave us some quickly so no harm there! I would also love to have had a refrigerator and a mirror by the desk to do makeup.
I loved the location and staff was extremely friendly and welcoming. This is a boutique hotel so it has a great feel and very fun quirks. It had a great amount of space for a couple in our king bedroom. I loved how wide the vanity was in the bathroom.
Stayed in October 2022
Reviewed: 12 August 2025
Straussi
United StatesNothing really, just need to be clear what is covered with the incidental deposit so you don't have anything extra charged to your room
The Art decor and historic fact about the hotel.
Stayed in August 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content