Reviews of Hotel Indigo - Winston-Salem Downtown by IHG 4 stars
104 West Fourth Street, Winston-Salem, NC 27101, United States
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe Art decor and historic fact about the hotel.
Nothing really, just need to be clear what is covered with the incidental deposit so you don't have anything extra charged to your room
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewStaff AMAZING
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe hotel looks really nice. The room was big with a great view of downtown. Despite all the problems we had, David at the front desk was extremely friendly and helpful. He is a real credit to the hotel and should be recognized.
Booking says it's $25 per pet, but we got there and they tell me it's actually $75. There was no parking and nowhere to stop to unload. They had 1 valet that'll park your car in a garage a block away for $30. In the morning we waited almost 30 minutes for the car until I asked for my keys and went to find the car myself. Also paid for breakfast included and they said it wasnt. However David removed our $40 breakfast from the room bill without question.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewclose to most stuff downtown, walkable, and clean. staff was very friendly
thin thin walls, bar and food very over priced
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewFriendly staff and clean modern room
Older building so I guess the windows were thin, could hear lots of commotion on the street
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewRooms; personnel; hall; breakfast
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewdowntown
Bugs in the room.
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in May 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in March 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewThe lobby and lounge was nice and the staff was great. Very helpful and engaging.
It was a bit shabby compared to other Hotel Indigos we have visited. Terribly creaky floors, no washcloths or hand towels provided. In room coffee was awful. We had several charges on our bill that weren’t ours. They took care of it and were great about that. We Love that HI has a fun/funky feeling and great staff but this one needs more attention.
Reviewed: 14 April 2025 · Stayed in February 2025
Verified reviewRoom was clean and comfortable. Incredibly friendly staff.
Lack of free parking. You either had to pay a ridiculous amount for valet parking or park on the street.
Reviewed: 14 April 2025 · Stayed in March 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewCleaners did a terrible job. They dumped coffee in the sink and didn’t rinse out. Instead of replacing the used towels on the floor, they hung them up again. They didn’t replenish the kcup coffee pods. Walls are thin. Floors are creaky. Can hear noises on street all night. I ordered room service and was assured I would receive an itemized receipt at checkout (required for reimbursement at work) but they said they couldn’t provide. I would not stay again.
Reviewed: 28 March 2025 · Stayed in February 2025
Verified reviewThe hotel had a modern feel to it and I really liked the cozy rooms, comfortable bed and wooden floor. The interior design was wonderful throughout the entire hotel.
The breakfast menu wasn't interesting and the food itself was fresh but nothing special. I think there is room to improve.
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewGreat ambiance and bar. Staff were friendly
The pillows aren’t soft enough. The food was mediocre at best.
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 14 January 2025 · Stayed in January 2025
Verified review