Reviews of Hampton Inn and Suites by Hilton McKinney 3 stars
2008 North Central Expressway, McKinney, TX 75069, United States

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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewRoom was dirty Refrigerator was not working
Spent to much for the quality
Hello Frank, Thank you for your feedback. We take cleanliness seriously and your comments will be shared with our housekeeping team to ensure improvements. Regarding the refrigerator, we appreciate you bringing this to our attention. We strive for our guests to have a comfortable and enjoyable stay, and your experiences are valuable in helping us achieve that.
Hello Frank, Thank you for your feedback. We take cleanliness seriously and your comments will be shared with our housekeeping team to ensure improvements. Regarding the refrigerator, we appreciate you bringing this to our attention. We … Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewThe comfort is nice
Front line staff's should be more trained and friendly
Hello DARIUS, Thank you for your feedback regarding the front line staff. We appreciate your observations, as guest experience is very important to us. It’s great to hear that you found the comfort of the hotel to your liking. Your comments will be shared with management to ensure we continually strive to enhance our services for future guests. We hope you will consider staying with us again in the future.
Hello DARIUS, Thank you for your feedback regarding the front line staff. We appreciate your observations, as guest experience is very important to us. It’s great to hear that you found the comfort of the hotel to your liking. Your comment… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewRoom & all areas were very clean. Breakfast was excellent. Check-in was easy & our check-in person was helpful & friendly.
Address makes it a little difficult to find in the dark.
Hello Rachelle, Thank you for sharing your experience! We’re pleased to hear that you found our room clean and enjoyed the breakfast selection. Our team strives to provide friendly service, and we're glad to know you were satisfied with your check-in. We appreciate your feedback about the address visibility and will take it into consideration for future improvements. We hope to welcome you back again soon!
Hello Rachelle, Thank you for sharing your experience! We’re pleased to hear that you found our room clean and enjoyed the breakfast selection. Our team strives to provide friendly service, and we're glad to know you were satisfied wit… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewBreakfast was cold
Hello Karen, Thank you for sharing your feedback regarding breakfast. We always aim to provide a delightful dining experience, and your comments will help us assess areas for improvement. Guest satisfaction is important to us, so we appreciate you taking the time to express your thoughts. Your input is valuable, and we hope you enjoyed the rest of your stay.
Hello Karen, Thank you for sharing your feedback regarding breakfast. We always aim to provide a delightful dining experience, and your comments will help us assess areas for improvement. Guest satisfaction is important to us, so we apprec… Show more
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewEverything is good.
Breakfast is little bit weak.
Hello Gunel, Thank you for sharing your feedback about the breakfast options. We're glad to hear that you found everything else to your satisfaction. Your input is valuable to us, and we will take it into consideration as we continually strive to enhance our guest experience. We hope to welcome you back in the future for another enjoyable stay.
Hello Gunel, Thank you for sharing your feedback about the breakfast options. We're glad to hear that you found everything else to your satisfaction. Your input is valuable to us, and we will take it into consideration as we continuall… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewClean
Hello Xochitl, Thank you for your feedback regarding the cleanliness of the hotel. We strive to maintain high standards for our guests, and your comments help us improve. Please know that your observations will be shared with the housekeeping team for their awareness. We appreciate your input and hope to provide you with a better experience in the future.
Hello Xochitl, Thank you for your feedback regarding the cleanliness of the hotel. We strive to maintain high standards for our guests, and your comments help us improve. Please know that your observations will be shared with the housekeep… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe breakfast was great. I liked the variety of dishes. The food was tasty and filling.
The microwave oven wasn’t operational. I was awaken by noisy neighbors at 3:00 am. who were changing the contents of their suitcases to other suitcases.
Dear Guest, Thank you for sharing your feedback. We're pleased to hear you enjoyed the variety and quality of our breakfast. Your comments about the microwave and noise concerns are appreciated and will be noted for our team to review as we continuously seek to enhance our guests' experiences. We hope you’ll consider staying with us again in the future and that your next visit is more enjoyable and restful.
Dear Guest, Thank you for sharing your feedback. We're pleased to hear you enjoyed the variety and quality of our breakfast. Your comments about the microwave and noise concerns are appreciated and will be noted for our team to revie… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in March 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in February 2025
Verified reviewReviewed: 14 April 2025 · Stayed in March 2025
Verified reviewComfortable, clean, and quiet!
Hello Allison, We are delighted to hear that you found your stay comfortable, clean, and quiet. Your feedback is valuable to us and we appreciate you sharing your experience. If you have any further comments or suggestions, please feel free to reach out.
Hello Allison, We are delighted to hear that you found your stay comfortable, clean, and quiet. Your feedback is valuable to us and we appreciate you sharing your experience. If you have any further comments or suggestions, please feel fre… Show more
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in March 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified review