Reviews of Best Western Plus The Inn & Suites at the Falls 3 stars
50 Red Oaks Mill Road, Poughkeepsie, NY 12603, United States
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewWe have stayed here a few times and the rooms and breakfast area look improved.
There was a dog barking for hours at night, and it took a couple times complaining before remedying it. There also were people above us stomping on the floor at 6am.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewI was comfortable & relaxed
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewGreat location, on the river, close to everything!
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewDecent breakfast.
Terrible beds. Mattresses felt worn out. Felt springs all over my body. Didn't get any sleep. Woke up with back pain.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewPeople living in the hotel. Hanging around everywhere
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewVery Clean
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewEverything was GREAT 👍 the lake was beautiful and PEACEFUL
Reviewed: 21 July 2025 · Stayed in May 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewLovely staff, beautiful and peaceful location. Good hot breakfast
Nothing
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in May 2025
Verified reviewReviewed: 7 June 2025 · Stayed in May 2025
Verified reviewSome front desk staff were unhelpful and rude, others were extremely helpful and polite would stay there again
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewLocation is good. Looking out to the little river and hearing the water run was relaxing. Lovely place.
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewI needed extra time in my room to get ready for the graduation I was attending, They added an extra charge to extend my room stay so I would be able to do this which helped me out immensely. The gal at the front desk in the evening helped me greatly when I unexpectedly needed a feminine product I did not bring with me, She went above and beyond to get this for me. So helpful and so much appreciated!
The only things I might add in a handicap accessible room would be more vanity space in the bathroom. It is a very big bath room but the vanity area was not adequate. I'd also add an outlet near the full-length mirror in the main bedroom space to allow another person to get ready while the bathroom is in use. Just ideas that I think would be useful for travelers. Thank you.
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewStaff was friendly
Room was very outdated, stained, carpet was visibly soiled, stained and dingy. Bathroom sink did not drain well, stained tiles, missing caulking.
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewConvenient
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewQuiet hotel and our room had a beautiful view of the creek.
the exterior window surrounds were wood and very decayed...need replacing. Inside of hotel is alright. What you would expect from an older property.
Thank you for taking the time to share your feedback and for your perfect scores across all categories we truly appreciate it! We’re delighted to hear that you enjoyed the peaceful atmosphere of our hotel and the beautiful creek view from your room. It’s always wonderful to know when our guests have a relaxing and enjoyable stay. Best Regards Front Desk Best Western plus inn and suites at the falls
Thank you for taking the time to share your feedback and for your perfect scores across all categories we truly appreciate it! We’re delighted to hear that you enjoyed the peaceful atmosphere of our hotel and the beautiful creek view from … Show more