Reviews of Inn at the Pier Pismo Beach, Curio Collection by Hilton 4 stars
601 Cypress Street, Pismo Beach, CA 93449, United States
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Reviewed: 6 September 2025 · Stayed in August 2025
Verified reviewNice family rooms
Too expensive(653 $) for what it is ..
Maria, thank you for sharing feedback on your recent stay. It's great to hear the accommodations suited your family. Pricing can vary, and your observations have been noted. The team appreciates your comments as they help shape guest experiences.
Maria, thank you for sharing feedback on your recent stay. It's great to hear the accommodations suited your family. Pricing can vary, and your observations have been noted. The team appreciates your comments as they help shape guest experi… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe view from room 231
Bed was a little hard
Andrea, it’s wonderful to hear you enjoyed the view from your room at Inn at The Pier. The team appreciates your feedback regarding the bed and hopes the rest of your stay was comfortable. We’re looking forward to welcoming you back soon.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe bar has a really beautiful view. The second room we got was a lot better than the first one. This was one of our most expensive nights we booked during our 3 weeks holiday but this was not worth it.
The first room we get was very disgusting (a lot of mold in the bathroom). We asked for another room and there we got a better one. They should not talk about a swimming pool, it has more a the measures of a hottub (with very cold water). The lady at the desk was not able to smile when we arrived and at night. No option for parking without vallet.
Chris, thank you for sharing thoughts about the experience. The team is glad you enjoyed the rooftop bar’s scenic view and found the second room more comfortable. The feedback regarding accommodations, amenities, and arrival experience is appreciated and noted. The valet-only parking approach is a standard for the property, and your comments provide valuable insight.
Chris, thank you for sharing thoughts about the experience. The team is glad you enjoyed the rooftop bar’s scenic view and found the second room more comfortable. The feedback regarding accommodations, amenities, and arrival experience is a… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewCannot beat the location. Hotel is nice.
The 9:30 am jackhammering in a Saturday wasn’t pleasant and the 5:30am street cleaner on a Sunday not great, but I guess they probably can’t help with the city schedules that and it’s next to the biggest public parking lot. Before we checked out, a worker came in to inspect the patio for an AirPod that had dropped with the do not disturb sign on the door. My husband was in the bathroom luckily with the door closed. Other than that it was great! 😅
Mindy, thank you for taking the time to share your thoughts. The team appreciates your feedback about the convenient setting and your comments regarding the outside activity and timing of city services. Efforts will be made to ensure guest privacy is always respected, even during special requests. Your intention to return means a lot, and the team looks forward to welcoming you again in the future.
Mindy, thank you for taking the time to share your thoughts. The team appreciates your feedback about the convenient setting and your comments regarding the outside activity and timing of city services. Efforts will be made to ensure guest … Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewPerfect location.
Water provided in our room $3 small bottle
Carol, the team is thrilled you enjoyed your stay at Inn at The Pier and found the location ideal. Your comments about the water pricing in the room are appreciated and will be considered as we continue to enhance the guest experience. We hope to welcome you back soon!
Carol, the team is thrilled you enjoyed your stay at Inn at The Pier and found the location ideal. Your comments about the water pricing in the room are appreciated and will be considered as we continue to enhance the guest experience. We h… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe bed where so comfortable, stores were around, restaurants, were around don’t have to go far.
Wish restaurant were open late. Only one was open until midnight
Ruth, it’s wonderful to hear you enjoyed your stay at Inn at The Pier and found the bed comfortable as well as the location convenient. The team appreciates your helpful feedback about dining hours and hopes to offer you even more options during your next visit.
Ruth, it’s wonderful to hear you enjoyed your stay at Inn at The Pier and found the bed comfortable as well as the location convenient. The team appreciates your helpful feedback about dining hours and hopes to offer you even more options d… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewBeds were super hard, they no longer have a hot tub.
Beds, rust in bathroom. ac loud.
Melanie, thank you for sharing your feedback. The team appreciates your comments regarding the beds and other aspects of your room. Your observations about changes in amenities as well as the condition of certain areas will be noted. The team always strives to ensure a comfortable stay for all guests.
Melanie, thank you for sharing your feedback. The team appreciates your comments regarding the beds and other aspects of your room. Your observations about changes in amenities as well as the condition of certain areas will be noted. The te… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewClose to everything, great rooftop deck
Very small pool, staff not the friendliest (front desk) staff at upstairs and downstairs bar were great
Kathryn, thank you for sharing thoughts on your visit. The convenient location and rooftop deck are designed to enhance each guest’s experience. Team members in various areas always strive to offer attentive service, and the feedback regarding other interactions is noted. Your comments help support continual improvements for all visitors.
Kathryn, thank you for sharing thoughts on your visit. The convenient location and rooftop deck are designed to enhance each guest’s experience. Team members in various areas always strive to offer attentive service, and the feedback regard… Show more
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewWe upgraded to have a fire pit room.
What we didn’t realise was that this meant this would be a ground floor room backing into a scary car park. We saw multiple scary homeless people, cars sitting in the car park all night playing music and multiple rounds of police checking these cars out. This hotel backs onto a car park which can become dodgy at night.
Thank you for sharing these observations. The intention is always to provide a comfortable and welcoming environment for all guests. The team appreciates feedback and will continue to monitor surroundings and strive for a positive experience.
Thank you for sharing these observations. The intention is always to provide a comfortable and welcoming environment for all guests. The team appreciates feedback and will continue to monitor surroundings and strive for a positive experienc… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewlocation ,clean ,customer service best of all they have a bench on front of the beds for extra activitys 😜
nothing
Israel, the team is thrilled you enjoyed your stay at Inn at The Pier. It’s wonderful to hear you appreciated the location, the attention to detail in cleanliness, and the helpfulness of the colleagues. We're glad you enjoyed the extra features in your room. We look forward to your next visit!
Israel, the team is thrilled you enjoyed your stay at Inn at The Pier. It’s wonderful to hear you appreciated the location, the attention to detail in cleanliness, and the helpfulness of the colleagues. We're glad you enjoyed the extra feat… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe roof top pool and seating was very nice. The bed and sea views were also very lovely.
The sofa bed was extremely uncomfortable and not suitable for for two teenagers. The mattress itself had wire springs which were just below the cotton top layer of the mattress. Considering I had booked the hotel many months before our arrival, the sofa bed was not set up and there were no pillows or duvets left out for this bed. My booking clearly stated we were two adults and two teen aged children. The hotel did make another room available since the sofa bed was not fit for purpose but this was an upset we didn’t need after a long journey.
Jennifer, thank you for highlighting both the aspects you enjoyed and those that fell short during your visit. The feedback regarding the additional sleeping arrangements and room readiness is appreciated and will be reviewed with the team. It's good to know you found the views and rooftop area pleasant. Your comments are valued as they help in continually enhancing the guest experience.
Jennifer, thank you for highlighting both the aspects you enjoyed and those that fell short during your visit. The feedback regarding the additional sleeping arrangements and room readiness is appreciated and will be reviewed with the team.… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewBeautiful hotel really great rooms great location very nice staff
Theresa, the team at Inn at The Pier is thrilled you enjoyed your stay. It’s wonderful to hear you appreciated the accommodations, location, and the service provided by our colleagues. We look forward to welcoming you again.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe view
I understand check-in is at 4 pm. We arrived at 8:00 am due to having to check out from the other hotel we had to stay at. We were hopeful we would be able to check in at an earlier time to settle in. Unfortunately, We were put on a wait list to check in early, which was fine. The part that was upsetting was I continuously checked in every so often to see if the room was ready, and I was always told no. We sat in the waiting area of the lobby hotel, hoping we would get called to check in before 4:00 pm, but I did not. I went and checked at the desk again, this time the lady radioed housekeeping to see if the room was ready. In front of me, as the front desk was asking, housekeeping said no not yet, we decided to start at the top. I guess after hearing that, I would have hoped if they can decide that, then they could have decided to ask for accommodations for the room to be cleaned at an earlier time. I did not receive a text until around 3:45pm to be able to go to the room.
Nicole, thank you for sharing your experience. The team appreciates your feedback regarding your early arrival and understands the anticipation in wanting to get settled sooner. It's great to hear you enjoyed the view at Inn at The Pier, and your comments about the check-in process will be taken into consideration. We hope your time spent at the property was enjoyable overall.
Nicole, thank you for sharing your experience. The team appreciates your feedback regarding your early arrival and understands the anticipation in wanting to get settled sooner. It's great to hear you enjoyed the view at Inn at The Pier, an… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewLocation only
Pool area was a joke. Took me 35 min to get bread……. Oh kitchen was backed up FOR BREAD! Our room had some loud noises that woke us up at 5;30am so we had to switch rooms 🤬
Larry, thank you for sharing your experience. It’s nice to hear that the setting met your expectations. The team appreciates feedback about the pool facilities, dining wait times, and interruptions to your rest, and will use your comments to review areas for possible enhancement.
Larry, thank you for sharing your experience. It’s nice to hear that the setting met your expectations. The team appreciates feedback about the pool facilities, dining wait times, and interruptions to your rest, and will use your comments t… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified review