1801 Hayes Street, Nashville, TN 37203, United States of America
#100 of 195 hotels in Nashville
Guests' ChoiceBased on 74 hotel reviews
8.4Cleanliness
9.0
Comfort
9.1
Location
8.8
Facilities
8.7
Staff
9.1
Value for money
8.1
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: May 29, 2024
Patricia
United States of AmericaThere was confusion over payment and poor coordination between Booking.com and the hotel
Breakfast was pretty good. Room was spacious and very quiet
Stayed in May 2024
Reviewed: August 27, 2023
Ben
CanadaThe wifi does not work at the property. FYI - the property is hard to find as the sign is up high and blends into the building.
There are a lot of options available at breakfast. Coffee / tea is available all day in the lobby. The rooms are very spacious.
Stayed in August 2023
Reviewed: July 9, 2023
Johnny
United States of AmericaBreakfast was wonderful, lots of great choices. I liked the fact of having a separate bedroom. It was located almost walking distance from many great restaurants!! It was very clean and I loved the shower!
Stayed in July 2023
Reviewed: January 19, 2023
James
United States of Americaconfusing with other 2:2 being a separate hotel. same elevators though.
clean
Stayed in December 2022
Reviewed: September 1, 2022
Misola
United States of Americacity area with parking
spacious
Stayed in August 2022
Reviewed: July 14, 2022
Judith
United States of AmericaNo bellman. No restaurant
Breakfast
Stayed in July 2022
Reviewed: July 6, 2022
Michael
United States of AmericaPaying 29$ to park - that is not fair at all. If I had known I would not have stayed here. We thought parking was free for guest! Very unhappy with that!
Breakfast was good. Location wasn't as close as it appeared on the maps.
Stayed in July 2022
Reviewed: July 4, 2022
Ruth
United States of Americanothi
everything
Stayed in July 2022
Reviewed: December 22, 2021
John
United States of AmericaFan outlet not on the good location which directly blow on the bed during night time.
Breakfast is good. Location of hotel is very closed to the center of city and restaurants. Good location.
Stayed in December 2021
Reviewed: October 15, 2021
Michele
United States of AmericaThe breakfast that was included was not the greatest
The hotel was a great location. Staff was very friendly and helpful. Super clean and comfy. Great place to stay. Highly recommended
Stayed in October 2021
Reviewed: September 13, 2021
Tammy
United States of AmericaHaving to pay for parking in the hotel parking garage
Very big room and clean and comfortable
Stayed in September 2021
Reviewed: June 26, 2021
Matthew
United States of AmericaThe staff was super friendly every time we walked through the doors. Our three year old daughter loved the indoor pool! We will definitely stay again.
Stayed in March 2021
Reviewed: March 5, 2024
Alison
United States of AmericaLocation poor, facilities broken, room small.
Friendly staff
Stayed in March 2024
Reviewed: February 20, 2024
Hugo
United States of AmericaInstead of 2 beds we got one and a sofa bed for a 4 member family. Was good but it could be better.
The facility, the breakfast and the service
Stayed in February 2024
Reviewed: February 12, 2024
Joseph
United States of AmericaParking
Size of the room, decor, location
Stayed in February 2024
Reviewed: February 7, 2024
Campey
United States of AmericaOverall unit was in poor shape. You find out about paying to park after checking in, for the price of the room you’d think they could throw in parking.
Good location to walk to local restaurants.
Stayed in February 2024
Reviewed: February 1, 2024
Thomas
United States of AmericaGreat staff and amenities. When visiting for your child’s doctor appointments, it’s nice to not have to worry about your lodging.
Stayed in January 2024
Reviewed: November 9, 2023
Glendean
United States of AmericaThere was no air conditioning in our room and it was warm outdoors. Maintenance was called and did not fix it so we had to have fans brought in. Room temp was 80 degrees throughout the stay. The hotel is very old, and needs major renovations. Carpets are stained, rooms are gloomy, just not an uplifting environment in room. The rates are very high for the room you get, and although it is located in the downtown area of Nashville, an Uber or Lyft is still necessary to get to the major tourist areas.
N/A. Did not access.
Stayed in November 2023
Reviewed: August 6, 2023
Michael
United States of AmericaI paid online and then I was made to pay again when I checked out. I told the desk person that I had already paid online but was told it didn’t show up on the computer and I had to pay again but it would be straightened out if I double paid. I kept an eye on my bank statements and saw that I was double charged. I had to call twice before it was finally straightened out. I’m appreciative of it being taken of but confused how it happened in the first place. The cavalier attitude of the desk person to say just pay again and it’ll get straightened out later was unacceptable. I had the means to be double charged and not have problems with my my bank account but what about those living paycheck to paycheck and an overdraft would affect them? I don’t travel much but I just found it unbelievable and quite frankly unacceptable that such a classy hotel wouldn’t have safeguards against double charging customers.
It was just fine.
Stayed in July 2023
Reviewed: May 9, 2023
Jennifer
United States of AmericaContinental breakfast could have had more options
Staff was friendly and helpful. Room was clean and larger than expected. My only regret was that I didn't have a longer stay there.
Stayed in May 2023
Reviewed: April 10, 2023
Clifford
United States of Americanot having a shuttle service
Location and amenities offered by the hotel
Stayed in April 2023
Reviewed: January 3, 2023
Stephanie
United States of AmericaThe bed could have been more comfortable
The staff was amazing!
Stayed in January 2023
Reviewed: August 6, 2022
Brandy
United States of AmericaThe room was very clean.
Stayed in August 2022
Reviewed: June 29, 2022
Sharon
United States of AmericaNothing! Everything was awesome!!!
Yes, Payton, the manager gave me an excellent top floor room. The best room, hotel I have ever stayed in.
Stayed in June 2022
Showing 1 - 25
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