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Reviews of Staybridge Suites Jackson by IHG 3 stars

801 Ridgewood Road, Ridgeland, MS 39157, United States

#7 of 15 hotels in Ridgeland

Guests' Choice

Review score

Based on 341 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.6

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 17 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was ok no meat or waffles.

    Friendly staff. Clean room nice hotel

    Stayed in June 2025

  • Reviewed: 7 June 2025

    8.0
    It was okay
    • Leisure trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Wasn't room I was expected when booked but it was okay

    Quietness and everything was okay for the most part

    Stayed in May 2025

  • Reviewed: 23 May 2025

    7.0
    Staff was the best
    • Leisure trip
    • Group
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The carpet in our room really needs replacing, it was very stained and worn. The floor was a bit soft in places.

    Staff were amazingly kind and extremely accommodating. It was myself, my disabled husband and my 84 year old grandfather. It was nice that we were able to have our own bathrooms and bedrooms since my grandfather gets us at 4 am every morning. It was nice to be able to make coffee in the room, I set it up that night and all he had to do was hit the button in the morning. Beds were crisp, clean and comfortable. The AC worked very well. The water pressure was ok, plenty of towels. The kitchen had all the basics and even had some Splenda and sweet n low for the coffeemaker. The pillows were full sized and not floppy. Breakfast was very good, a couple of the ladies helped me get food for my grandfather, it was a big helping hand. I really appreciated that. We got an amazing rate and it was worth it. I would stay here again.

    Stayed in May 2025

  • Reviewed: 20 May 2025

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Suited our needs for a stopover between Memphis and Nashville

    Very spacious apartment with everything we needed.

    Stayed in May 2025

  • Reviewed: 29 April 2025

    9.0
    AFTER SOME DISRUPTIONS TURNED OUT TO BE A NICE STAY
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    HAD TO TRASFER FROM ON ROOM TO ANOTHER. SOME ROOMS DID NOT HAVE HOT WATER

    GOOD LOCATION. WAS HARD TO FIND BECAUSE OF BAD DIRECTION BY GOOGLE. NO JUICE AT BREAKFANS

    Stayed in April 2025

  • Reviewed: 26 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some of the furnishings needed to be replaced. Broken curtains and a/c vents need to be cleaned.

    How much room we had, 2 bedrooms and 2 bathrooms. Beds were comfortable and room was clean.

    Stayed in April 2025

  • Reviewed: 24 April 2025

    8.0
    Nice Property
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    Easy to get to, good location, nice staff, good variety for breakfast 😀

    Stayed in April 2025

  • Reviewed: 20 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Noise from room above

    Great big room and good breakfast

    Stayed in April 2025

  • Reviewed: 31 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    There was a good variety of breakfast items. The hours were good because we got a chance to have a nice breakfast before heading out.

    Stayed in March 2025

  • Reviewed: 30 March 2025

    8.0
    It was a decent place to stay while traveling.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Common areas could have been a little cleaner.

    Overall not bad. Convenient on and off the highway.

    Stayed in March 2025

  • Reviewed: 20 March 2025

    8.0
    Very clean and excellent value for a short stay away from home!
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff could have been a little more helpful

    Very clean and up to date

    Stayed in March 2025

  • Reviewed: 11 February 2025

    9.0
    Fantastic value
    • Leisure trip
    • Couple
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Long walk to room A few tiny bugs in kitchen

    2 bedroom suites are very large and spacious Bed was comfortable Quiet Enjoyed the social hour with complimentary beer, wine and food.

    Stayed in February 2025

  • Reviewed: 27 January 2025

    7.0
    Was a hot shower and nice bed for the night. Appreciated the full refrigerator and kitchen. Room was
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The TV was not hooked up to any satellite- never could use it. Phones were not hooked up to anything-could not call front desk

    Breakfast was fine but right after we got there, a large group of teen boys monopolized the waffle maker— they were not sitting down to eat - they were making a bunch of waffles , stacking in plates and walking out with them.

    Stayed in December 2024

  • Reviewed: 30 November 2024

    9.0
    Excellent clean hotel food good staff nice
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Water was turned off for a short period of time

    Excellent clean room with complimentary washers and dryers

    Stayed in November 2024

  • Reviewed: 30 November 2024

    9.0
    It would've been better if the sleep was conformable
    • Leisure trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bed was awful

    The customer service was great

    Stayed in November 2024

  • Reviewed: 29 November 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The lady at the front desk was very friendly and professional.

    Stayed in November 2024

  • Reviewed: 28 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    The sofa bed was covered with plastic which made some noise but I prefer that to make sure the mattress is clean. Breakfast should be ready earlier. We were told at 7am but we had to have it at 6:30am because of our activities, anyway at 6:45am there was already food ready. If we knew we would have gone to eat something , we just picked up some food because we were leaving.

    The room inside was very clean. From the outside the building may look a bit old, but it's not bad. For the price compared to others, it's a good option if you don't want to spend too much money and have a clean and very decent place to stay. It has a big fridge and a stove. Very useful if you go with kids. I will come back if I need to go to that area again.

    Stayed in October 2024

  • Reviewed: 21 September 2024

    8.0
    Nothing to fault would definitely stay again if in the area
    • Leisure trip
    • Group
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location was great, room facilities were excellent

    Stayed in September 2024

  • Reviewed: 27 August 2024

    9.0
    It was amazing and we will definitely stay there when we return.
    • Business trip
    • Couple
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The lady at the front desk was exceptional. She made us feel very welcomed. The building was clean.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    8.0
    Over all it was a good stay
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The toilet had a brown ring around the top where the water comes out the can be cleaned

    Nice big room

    Stayed in August 2024

  • Reviewed: 17 July 2024

    8.0
    Good, but could have been better.
    • Leisure trip
    • Couple
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It took a while to get hit water in the shower. There was no body wash in each of the showers in our two bedroom suite. Also no toilet paper in one of them.

    The staff were friendly and helpful.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    8.0
    Stay@Staybridge Suites
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    I had a roach in the bathroom that made me a bit uncomfortable. I think the garbage should be emptied every day to help prevent bugs from being in the rooms.

    The front desk clerks were pleasantly friendly and very helpful. There were several choices to eat for breakfast and they were tasty and fresh. Especially the creamy grits.

    Stayed in July 2024

  • Reviewed: 10 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast for vegetarians are limited.

    Room was spacious with kitchen. Staff were cooperative

    Stayed in July 2024

  • Reviewed: 29 June 2024

    7.0
    Good
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Pool was drained and unusable. Would have been nice to have a swim.

    Stayed in June 2024

Showing 1 – 25

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