8.8

Reviews of Jade Tree Cove 3 stars

200 75th Avenue North, Myrtle Beach, SC 29572, United States

  • Ina

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review

    We actually didn’t stay at jade tree cove because of a construction/overbooking issue. We were moved to Sands beach resort instead.

    Property response:

    Thank you for sharing your feedback with us. We hope that you enjoyed Sands Beach Club and apologize for the relocation situation. We would love for you to come back and visit us here at Jade Tree Cove. Have a great Summer.

    Jade Tree Cove
    26 June 2025
  • Jason

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review
  • Robby

    Reviewed: 4 January 2025 · Stayed in December 2024

    Verified review
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  • Carol

    Reviewed: 31 October 2024 · Stayed in October 2024

    Verified review
  • Karen

    Reviewed: 24 September 2024 · Stayed in August 2024

    Verified review

    Didn’t have breakfast

    Pool way too small. Only complaint

    Property response:

    Thank you Karen for staying with us for your vacation. We appreciate your feedback and hope you all will come back and visit on your next trip to Myrtle Beach. Have a wonderful Autumn season.

    Jade Tree Cove
    25 September 2024
  • Marion

    Reviewed: 3 September 2024 · Stayed in September 2024

    Verified review

    Love the location

    The room got really hot the last night we stayed the thermostat said it was 80 in the room

    Property response:

    Thank you so much for taking the time to review our resort. We appreciate you letting us know about the HVAC and we have fixed it with our contractor. We hope that you will visit us again soon and have a wonderful Autumn season.

    Jade Tree Cove
    3 September 2024
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  • Sarah

    Reviewed: 29 July 2024 · Stayed in July 2024

    Verified review

    Location was great. Resort was amazing. Staff was exceptional! Definitely will be back!

    Property response:

    Thank you for the wonderful review of our team and resort. We appreciate the kind words. We look forward to having you visit us again soon. Have a wonderful Summer.

    Jade Tree Cove
    30 July 2024
  • Crystal

    Reviewed: 24 July 2024 · Stayed in July 2024

    Verified review

    Loved the location. Loved the smaller building. Very quiet and low key. Pool was nice and very clean. Very easy to get replacement towels, bathroom and kitchen supplies. Staff was so friendly and helpful. The ocean front view was great.

    We would have loved to have more counter space in the kitchen to prepare some meals. But it wasn't a deal breaker, we would love to stay here again as long as there is availability.

    Property response:

    Thank you for sharing your vacation with us and we appreciate the kind review. We look forward to having you visit us again in the near future. Have a wonderful Summer.

    Jade Tree Cove
    25 July 2024
  • Larissa

    Reviewed: 22 July 2024 · Stayed in July 2024

    Verified review

    Location! This was the main criteria for my booking - right on the beach.

    The description of Jade Tree Cove on Booking.com does not indicate clearly that this is a timeshare resort. I am not saying timeshare is bad, I just think I need to know exactly what I am booking. If you are looking for a timeshare room with full kitchen - this place is excellent! My main criterias were: 1-location on the beach, 2-nice view, 3-comfortable bed, 4-cleanliness. 1 and 4 were met. As for the view - we've got one of the two rooms that have a very tall fence which ruined all the view. I could not enjoy my balcony at all. When I asked to change the room, the staff could not do that, because it's not a hotel, it's a timeshare, all the rooms were occupied by the owners. Honestly, if I knew what view I am getting, I would not book this property. One more difference between the hotel and the timeshare - very limited service hours: 8 to 5, the rest you are on your own. We arrived on Sat, they left for the weekend at 5 pm on Sat till Mon. It means if you found something is missing in your room - you are stuck till Monday! Our room was missing a shower curtain, so taking a shower was a disaster! Pillows were very uncomfortable. I know that hotels care about good bedding these days. But this is a timeshare, not hotel.

    Property response:

    Thank you Larisa for reviewing our resort. We apologize for the inconveniences you encountered during your stay and as we spoke on Saturday we apologized that we could not move you to a higher floor. The view in that unit only had a higher balcony due to it being over the outdoor pool and for safety reasons. Again we appreciate you staying with us and hope you have a wonderful Summer.

    Thank you Larisa for reviewing our resort. We apologize for the inconveniences you encountered during your stay and as we spoke on Saturday we apologized that we could not move you to a higher floor. The view in that unit only had a high… Show more

    Jade Tree Cove
    22 July 2024
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  • Jonathan

    Reviewed: 22 July 2024 · Stayed in July 2024

    Verified review

    Great location and helpful staff.

    Space in the room was a bit tight, but it was enough.

    Property response:

    Thank you so much for staying with us and we are glad that you enjoyed your stay. We look forward to having you vacation with us on your next trip into Myrtle Beach. Have a wonderful Summer.

    Jade Tree Cove
    22 July 2024
  • 7.0 Good
    Rayvonne

    Reviewed: 9 July 2024 · Stayed in July 2024

    Verified review
  • Shelly

    Reviewed: 18 June 2024 · Stayed in June 2024

    Verified review

    The floor was dirty and the pot and pans were very worn. The cooking utensils need to be replaced. All in all, I love this place. Can't beat the view.

    Property response:

    Thank you Shelly for the review. We have addressed your concerns about the flooring and utensils and apologize for the issues you encountered during your stay. We look forward to seeing you again soon. Have a wonderful Summer

    Jade Tree Cove
    19 June 2024
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  • Ingris

    Reviewed: 9 June 2024 · Stayed in June 2024

    Verified review

    We really liked it, the tranquility, the location is perfect, the people in the office were very friendly, it was our first time visiting the beach and the hotel and we really loved it, we will definitely return

    We were never able to connect to WiFi, but to be honest it wasn't that important since our phones had internet

    Property response:

    Thank you for sharing your vacation with us and we appreciate the kind review. Thank you for letting us know there were WIFI issues over the weekend. We look forward to having you visit us again on your next trip to Myrtle Beach and have a wonderful Summer.

    Thank you for sharing your vacation with us and we appreciate the kind review. Thank you for letting us know there were WIFI issues over the weekend. We look forward to having you visit us again on your next trip to Myrtle Beach and have … Show more

    Jade Tree Cove
    10 June 2024
  • Millwood

    Reviewed: 26 May 2024 · Stayed in May 2024

    Verified review
  • Teresa

    Reviewed: 9 May 2024 · Stayed in April 2024

    Verified review

    Everything

    Fox running around

    Property response:

    Thank you for taking the time to review our resort and the fox has been captured and is getting the care he needs. We hope you will visit us again soon and have a happy Spring.

    Jade Tree Cove
    10 May 2024
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  • Christian

    Reviewed: 22 April 2024 · Stayed in April 2024

    Verified review
  • Marshallia

    Reviewed: 4 April 2024 · Stayed in March 2024

    Verified review

    There was no breakfast so I don't feel that we should have to paid for coffee' I feel it should have been complimentary in the room.

    Property response:

    Thank you for taking the time to review our resort and we appreciate your feedback. Thank you for staying with us and we hope that you will visit us again soon. Happy Spring.

    Jade Tree Cove
    5 April 2024
  • Earl

    Reviewed: 1 April 2024 · Stayed in March 2024

    Verified review
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  • Camelynn

    Reviewed: 1 April 2024 · Stayed in March 2024

    Verified review

    The property was right on the beach, excellent location.

    Property response:

    Thank you so much for taking the time to review our resort. We are glad to hear you had a good time and loved the location. We hope that you will be back to visit us again in the future. Happy Spring!

    Jade Tree Cove
    2 April 2024
  • Martha

    Reviewed: 25 March 2024 · Stayed in March 2024

    Verified review
  • Timmons

    Reviewed: 25 March 2024 · Stayed in March 2024

    Verified review

    As advertised, room was very nice ALL the amenities you would need. The staff was very helpful . Room upgraded great ! I would consider coming back to this location in the future.

    Weather ( RAIN ).

    Property response:

    Thank you so much and we appreciate you taking the time to review our resort. Hopefully next time you visit we will have better weather. Happy Spring.

    Jade Tree Cove
    25 March 2024
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  • Jerry

    Reviewed: 17 March 2024 · Stayed in March 2024

    Verified review
  • Martin

    Reviewed: 27 November 2023 · Stayed in November 2023

    Verified review
  • Chalae

    Reviewed: 4 November 2023 · Stayed in October 2023

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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