The shower left a lot to be desired. It had no grab bars which all showers should have. The shower was less than clean and was pretty disgusting with dirt and mold around the edges.

Happy that breakfast was open until 10am. The bed was extremely comfortable and the room seemed clean.

Stayed in August 2025

Clean, smelled good. Breakfast with sausage gravy was great. Coffee great.

Stayed in August 2025

The bathroom door needs a good scrub, elevator floor hadn’t been mopped and was super sticky.

The location is perfect, price was great, and the breakfast was good!

Stayed in August 2025

No complaints.

Best location to the comedy center. This hotel has the best breakfast of many we have stayed.

Stayed in August 2025

Limited parking.

Location to the venue.

Stayed in July 2025

See above (sorry, but my plane is taking off

Staff and Breakfast was great! Room was also very nice except the air conditioner was very loud (they are in the process of upgrading them, so probably won't be a problem in the near future)

Stayed in July 2025

Parking is a big issue. This location has 60 rooms but only 37 parking spots! Be prepared to park on the street or in another lot unless you are lucky enough to find a spot in their lot!

Clean and comfortable.

Stayed in July 2025

They were having a problem with the building, and it smelled damp all they time. But they were working in it.

The staff was great. Breakfast was good. Location was a walking distance to the National Comedy Center and Lucy and Desi Museum.

Stayed in July 2025

The parking lot was small and awkward to navigate.

The property was clean and the staff were helpful and friendly.

Stayed in July 2025

Second morning breakfast was busy and food was not refilled.

Great location for visiting the Lucille Ball museum! Staff was very helpful and friendly! Good value for the price. Very good breakfast the first morning.

Stayed in July 2025

Lack of parking.

Location was good and the facility appeared to be well maintained.

Stayed in July 2025

The location was close to the National Comedy Centre and the Lucille Ball and Desi Arnas Musemun which is why I came to Jamestown NY

Brakfast was good and the bed was comfortable The location was close to the National Comedy Centre and the Lucille Ball and Desi Arnas Musemun The gym was adequate... The staff were helpful and friendly

Stayed in July 2025

needs more parking lot

everything

Stayed in July 2025

Parking was a little tight and limited. Staff struggled to keep up with guests and requests for towels. Rooms could have been a little cleaner, carpet by the nightstands, and around the nightstands were filthy.

Comfortable modern rooms. Breakfast was good.

Stayed in May 2025

Clean, comfortable beds, nice shower friendly staff

Stayed in June 2025

Broken thermostat and room too hot. Location sold out so couldn't move room! Understaffed.

Location.

Stayed in June 2025

Check in was very long. Long line. The young man with long braids and glasses, works evenings, seemed under trained and/or overwhelmed. I've never had a check in that long. But I remained patient and when it was my turn, the same young man was very unwelcoming and not friendly. It was so uncomfortable. Ive stayed in many hotels and that check in was very awkward experience. I thought maybe he was stressed from all the chaos at check in so later during my stay, I said hello to the same young man. He looked me in the eyes and completely ignored me. It was so strange to me. If he works in hospitality, saying hello is the bare minimum. Hopefully it was just a bad series of days, I hope he finds joy in life.

The Location, and the breakfast was decent.

Stayed in May 2025

Did not have any OJ (and I asked the staff) at 8am breakfast

Stayed in April 2025

Room supplies, we didn't have bedding for the pull out love seat, sent a message and no response, so my husband went down to get the bedding.

Friendly, good Continental breakfast,

Stayed in May 2025

The breakfast and lack of parking

It’s was located near everything i needed

Stayed in May 2025

The older female breakfast attendant working on 4/27 was kind of rude. It was 10 mins after breakfast ended and all I did was nicely ask if she could unlock the water bottles so I could grab one for the road. During breakfast time around 9:30 there was only one bottle left. So I noticed it was refilled when we were leaving. This way I could grab one for my fiancé so we could each have our own little water bottle. Maybe it’s policy not to allow it to be unlocked once breakfast is over. I didn’t think it was a huge deal or inconvenience, but to this lady apparently it was. I was planning on giving her some cash too as a tip and for helping me out if she was able to unlock it. Just very off putting. Not sure if I’ll be back.

The rooms were clean and the beds are comfy. We love that it’s pet friendly. The front desk clerk was a male and he was kind and helpful. The cleaning maids were pleasant and friendly.

Stayed in April 2025

I don't have any complaints.

Location, location, location. Walking distance to most of the attractions. Being able to leave the car at the hotel, while we explored. The room was clean and breakfast was excellent.

Stayed in April 2025

The 2nd floor smelled a little musty, and the fitness room was kind of messy.

The staff were very helpful and friendly. The room was clean and the bed was very comfortable. Even the breakfast was pretty good. Nice overall experience staying there.

Stayed in April 2025

Staff working hard and polite

Stayed in April 2025