614 Canal Street, Downtown New Orleans, New Orleans, LA 70130, United States of America
#167 of 167 hotels in New Orleans
Guests' ChoiceBased on 251 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.5
Facilities
9.1
Staff
9.2
Value for money
8.4
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 6, 2021
Erica
United States of AmericaWater went off for a short period of time. However it was rectified quickly and $50 credit given.
Didn't eat breakfast. Location was great!
Stayed in August 2021
Reviewed: August 5, 2021
Faisaun
United States of AmericaLocation was great distance from shopping and restaurants. Definitely will return for any event in the city area. The room was very clean and hotel was nice, hopefully I can experience the pool on my next visit.
Stayed in July 2021
Reviewed: August 1, 2021
Ashley
United States of AmericaPrice and we did have to change rooms because the first one had a dirty chair and blinds weew broke.
The hotel is very classy and elegant
Stayed in August 2021
Reviewed: July 26, 2021
Yamani
United States of AmericaLoved everything
Loved it
Stayed in June 2021
Reviewed: July 24, 2021
Itzglam
United States of AmericaYou get exactly what you see in the pictures, no false advertising. Very clean, great staff, the bar has some great drinks and food.
Stayed in July 2021
Reviewed: July 22, 2021
Sharon
United States of AmericaNo menu no explanation of in room or out room food no explanation of how that service work stay pwas 2 days last day we figured out
Nice location
Stayed in July 2021
Reviewed: July 21, 2021
Charmain
United States of AmericaI liked everything … nothing bad to say
Everything was great… great staff , great location ,
Stayed in July 2021
Reviewed: July 18, 2021
Jennifer
United States of AmericaLoud noises in the street.
I love the hotel, friendly staff who was very helpful with anything that I needed. I loved the room, the hot shower, beautiful view from my room and the in house dining. I enjoyed the delightful experience of my whole weekend.
Stayed in July 2021
Reviewed: July 16, 2021
Carl
United States of AmericaLater pool hours.
Everything was 👍
Stayed in July 2021
Reviewed: July 13, 2021
Ash
United States of AmericaN/A
Very close to Bourbon street and in a vicinity to get to the other attractions like the pier, casino and museums
Stayed in July 2021
Reviewed: July 11, 2021
Thomas
United States of AmericaEverything was great
Bathroom
Stayed in July 2021
Reviewed: July 10, 2021
Jasmine
United States of AmericaEverything was perfect
The staff was so friendly and helpful from the minute of walking inside to the check in and the bell hops were very resourceful. Will stay again for sure
Stayed in July 2021
Reviewed: July 10, 2021
Jermaine
United States of AmericaNo complaints
Beds comfortable. Liked everything
Stayed in July 2021
Reviewed: July 9, 2021
Shante
United States of AmericaTv didn't work for two days
Size of room new stylish look. Bedding quality and super clean not just washed .. floors clean just a really nice room
Stayed in July 2021
Reviewed: July 8, 2021
Donovan
United States of AmericaNothing
Everything was great
Stayed in June 2021
Reviewed: June 29, 2021
Clarissa
United States of AmericaNA
Convenient and private location close to all attractions. Very friendly and helpful doormen and valet staff
Stayed in June 2021
Reviewed: June 17, 2021
Tracey
United States of AmericaFridge was subpar.
Hotel was beautiful and the doormen were friendly and helpful .
Stayed in June 2021
Reviewed: June 13, 2021
Michele
United States of AmericaLoved it all
Nothing I didn’t love
Stayed in June 2021
Reviewed: June 8, 2021
Teresa
United States of AmericaWasn’t any self parking options. WiFi wasn’t free. Complementary breakfast would be awesome. Also, something special for guest celebrating special occasions like weddings, anniversaries would be great as well.
Everything else
Stayed in June 2021
Reviewed: June 7, 2021
Lakeisha
United States of Americahusband got stuck in elevator
everything was great
Stayed in June 2021
Reviewed: May 27, 2024
Cobb
United States of AmericaLocation, clean, friendly staff
Stayed in May 2024
Reviewed: January 29, 2024
Jonathan
United States of AmericaThe extra cost breakfast and lounge benefits were weak compared to what you should get at the upper level of this brand. The room, the lobby, the amenities, everything was sub-JW Marriot-level quality. Honestly should have stayed at the Hampton Inn.
Clean, nice, good location.
Stayed in January 2024
Reviewed: January 20, 2024
Basem
KuwaitThe breakfast wasn’t up to the standard …very limited option
Stayed in January 2024
Reviewed: January 19, 2024
Jarrah
KuwaitNever been in jw marriott that bad some staff are not friendly ,had to request house keeping to clean my room every day !? worst breakfast ever, me and work colleagues requested late check out were declined and for other guests complimentary late check out were granted until 4pm ?
only the location
Stayed in January 2024
Reviewed: December 21, 2023
Peter
Saudi ArabiaAfter leaving, I found out I was charged about 3x for my stay! I now need to call them up to fix this with them. How can this happen?
Stayed in December 2023
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