515 Mason Street, Union Square, San Francisco, CA 94102, United States
#93 of 227 hotels in San Francisco
Guests' ChoiceBased on 150 hotel reviews
8.3Cleanliness
8.9
Comfort
9.0
Location
9.1
Facilities
8.5
Staff
8.5
Value for money
7.5
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End of dialog contentReviewed: 25 July 2025
Verma
United Arab EmiratesWith the price what i paid for tge studio, breakfast should have been included. But it was not and to buy that was not cheap.
Stayed in July 2025
Reviewed: 23 July 2025
Ranishka
Sri LankaThe hotel charge car parking at a very high rate of $79 per night for in-house guests. This is absurd. I can still accept a reasonable amount for parking, but charging the same rate as for an outsider is absurd.
The hotel facilities and location was good.
Stayed in July 2025
Reviewed: 20 August 2024
Sibarani
IndonesiaStaff at the restauran (probably he is the chief, i saw him everyday.)
Cleanlines and location
Stayed in July 2024
Reviewed: 14 August 2024
Radhika
United Arab EmiratesWe were charged for Wi-Fi
Stayed in August 2024
Reviewed: 6 August 2024
Yossi
IsraelThe feeling is that the breakfast which I paid for was designed intentionally to get you spent more as it wasn't mentioned on booking that it's only a daily $30 in a super expensive restaurant. (Simple cappuccino is $19 without a tip). Staff at the reception and restaurant are not friendly or willing to help.
Great location and nice room that's about it. I expected much more from a Marriott hotel and with that price tag.
Stayed in August 2024
Reviewed: 15 July 2024
Clifford
United StatesEnjoyed my stay. Food at the restaurant was very good. Staff was very accommodating. Security /facilities manager (Keisha) was very helpful
Stayed in July 2024
Reviewed: 13 July 2024
Ellen
United KingdomA couple of mornings the breakfast was very slow service and we had to walk out and get Starbucks because we had bookings to get to despite having left ample time for breakfast.
Big and clean room with lovely facilities. Location was great and staff very helpful.
Stayed in July 2024
Reviewed: 20 June 2024
Ingenie
CuraçaoDoor to shower was difficult to open and close
Spacious rooms
Stayed in June 2024
Reviewed: 18 June 2024
Jacynta
AustraliaVery dusty in the rooms- unfortunately my partner had one of the worst allergic reactions to our room and he’s not usually allergic! Visible dust and dust mites on the mirror behind the bed and also in the gym on the equipment. Assuming on the carpet too Very thin pillows which isn’t our vibe unfortunately Shower pressure was lovely but the hot water soon becomes luke warm after a few mins and doesn’t go any hotter
Location was exceptional- right in the heart of town, close to the cable car, union square shops, restaurants and cafes Valet team were very helpful and friendly Reception team were all lovely, friendly, warm, helpful and suggested so many local things (restaurants, how to get around, provided us with a map etc) Restaurant in the hotel was really good, and Corzetti, one block away was fantastic for dinner Comfy room, well sound proofed from the noisy streets, lovely decor and lovely spacious room Humongous shower and bathroom which was very comfy! Gym and restaurant were both really good too
Stayed in June 2024
Reviewed: 19 May 2024
Ana
United StatesThe price
It was a great location for what we wanted to do around sf.
Stayed in April 2024
Reviewed: 3 May 2024
Michael
SwitzerlandUnpleasant unexpected surprise that there is no breakfast buffet at this location, nor concierge Lounge for frequent guests. À la carte breakfast from the menu in the restaurant was preposterously overpriced, and included cold potatoes and toast so cold every morning that the soft butter would not even melt.
Extremely professional staff, beautiful facilities, very comfortable rooms. Restaurant food at lunch and dinner were exceptional.
Stayed in April 2024
Reviewed: 15 April 2024
Linda
United StatesVery expensive, especially for parking.
Checking in staff very accommodating. Bell hops, bar and restaurant staff friendly and great service. Hotel very clean. Great location.
Stayed in April 2024
Reviewed: 8 April 2024
Reba
United StatesThe shower was full of long hair.. I told the housekeeper the next morning and she cleaned it but still did not clean it entirely. Teh staff does not clean the room with any thought to organizing a vanity top .. there was no shower cap, and no replacement of cookies once eaten. the cleaning was made up of a made bed and replaced towels and tossing of garbage, in other words no greater detail to cleaning..
The room was a beautiful size room with all the right touches and furnishings, the bathroom was also beautifully designed as was the carpentry of drawers and closets.. there was plenty of space for everything. The arched window was a nice touch.
Stayed in April 2024
Reviewed: 28 February 2024
Wayne
New ZealandNothing. I was very good
Excellent location. It was easy to get to restaurants and other amenities
Stayed in February 2024
Reviewed: 22 December 2023
Fifi
France—-
👍
Stayed in December 2023
Reviewed: 27 October 2023
Hafizul
AustraliaFront lobby under renovation and was difficult for driving in and out and parking was difficult.
Location was perfect
Stayed in September 2023
Reviewed: 6 September 2023
Nihad
United Arab EmiratesMore food options … especially late night Crime seems to be high in the area and at night feels unsafe
The location is right in the middle of town and has easy access to all tourist spots….the valet service was excellent.
Stayed in August 2023
Reviewed: 8 July 2023
Raymond
United StatesTried to order breakfast up and they said it would be a 2 hour wait. No way that's sustainable.
Stayed in June 2023
Reviewed: 23 June 2023
James
United Arab EmiratesThe breakfast was amazing
Stayed in June 2023
Reviewed: 11 April 2023
Tatiana
Romaniafff frig in hotel si in restaurant
locatia
Stayed in March 2023
Reviewed: 3 March 2023
Min
Singaporeno
The room, location, and staff are friendly
Stayed in February 2023
Reviewed: 27 February 2023
Kelly
United StatesNo microwave. daily valet a little high
valet was prompt and it’s in the heart of everything
Stayed in February 2023
Reviewed: 12 January 2023
H
United Arab EmiratesI should spend $25 daily on options that are set by the hotel, room service for example (but not the laundry). If I don't order, Im charged that amount for the day
The room and bathroom was spacious. The staff were helpful. The rooms were clean daily.
Stayed in January 2023
Reviewed: 29 December 2022
Zoberman
United Statesdated room cramped for the money
location lobby
Stayed in November 2022
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