Reviews of JW Marriott Tampa Water Street This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
510 Water Street, Tampa, 33602, United States of America
#5 of 134 hotels in Tampa
Guests' ChoiceReview Score
Based on 184 hotel reviews
Score breakdown
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Cleanliness
9.6
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Comfort
9.4
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Location
9.6
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Facilities
9.3
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Staff
9.2
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Value for money
8.0
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Free WiFi
10.0
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: May 6, 2024
Evette
United States of America3 Reviews“This hotel was clean, the staff was extremely professional and respectful, the views magnificent.”There was nothing that we did not like! Everything was perfect.
The location was perfect. It was close to the ferry.
Stayed in April 2024
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Reviewed: April 28, 2024
Allen
United States of America5 Reviews1 helpful voteWonderfulA wonderful hotel. At the perfect location!
Stayed in April 2024
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Reviewed: April 27, 2024
Haley
United States of America2 ReviewsExceptionalNew clean very nice breakfast buffet is great!
Stayed in April 2024
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Reviewed: April 3, 2024
Sandra
United States of America15 Reviews1 helpful vote“Fabulous”Beautiful hotel, very high end
Stayed in April 2024
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Reviewed: January 15, 2024
Olga
Belgium6 ReviewsExceptionalGreat hotel. Good location. Very friendly staff. Can't say anything bad
Stayed in January 2024
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Reviewed: December 27, 2023
Thomas
United States of America8 Reviews“This hotel makes you feel like your having a special experience”Nothing. Literally not one thing.
Excellent location! Literally I liked everything about this place
Stayed in December 2023
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Reviewed: December 20, 2023
Stacy
United States of America6 Reviews“Great location, clean hotel.”The hose on the shower did not work, but maintenance said they would get it fixed.
Breakfast was great the restaruant in the hotel. The hotel was ery clean.
Stayed in December 2023
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Reviewed: October 21, 2023
Kathy
United States of America1 review“Excellent and relaxing”I did have a problem with the Wi-Fi all the while we were there. It would only connect in the lobby. That was very frustrating.
Great. This is our 3 year in a row that we stayed with you. Every time our stay gets better. Kionte welcomed us and what a wonderful, kind and understanding man. He helped me with my cell phone, and he looked into some weird charges that showed up . His hospitality was excellent . He remembered my husband and I all the time and would address us by our names . I walk with a walker and he was so understanding that I can’t stand for a long time so he would move us to a couch or a more comfortable chair to sit on when addressing my bill. You are very lucky to have Kionte as an employee. We are looking forward to see him next year. The other person that was wonderful to us was Roxanne at the bar in the lobby. Besides making great cocktails she has a wonderful personality. This was our first time having her wait on us and what a fantastic job she did. Her personality just shines with that beautiful smile . We felt like we have known each other for years. Between Roxann and Kionte we feel like we have some very good friends at your Marriott. We will be back next year and I hope these two wonderful people are still there.
Stayed in October 2023
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Reviewed: October 2, 2023
Edmund
United States of America2 Reviews“wonderfull stay ,will go back soon.”larger tub
Everything was great from the staff to the lounge
Stayed in September 2023
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Reviewed: September 10, 2023
Erwin
United States of America17 Reviews1 helpful vote“Room was perfect from the”Nothing - I only wish the stay was longer.
The tub in the corner suite was so relaxing!
Stayed in September 2023
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Reviewed: September 6, 2023
Aura
United States of America5 Reviews“I loved this hotel and would stay there again when visiting the Tampa area!”I wish they would not charge for parking.
The staff was friendly and helpful. Our room was immaculate with all the amenites and a wonderful and luxurious shower. I loved it. The food was pricey but delicious! Room service was exceptional. I would definitely stay here again and would recommend this wonderful property to everyone.
Stayed in August 2023
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Reviewed: August 27, 2023
Manos
United States of America3 ReviewsExceptionalGreat location, clean, spacious room, and friendly staff.
Stayed in August 2023
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Reviewed: August 20, 2023
Amy
United States of America12 Reviews1 helpful vote“My daughter and I along with another friend of mine and their daughter stayed there while touring colleges”Location and pool
Stayed in August 2023
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Reviewed: August 14, 2023
Sandhya
United States of America1 review“Great location, lovely Tampa bay views and excellent convenience to the convention center”Housekeeping is not prompt and had to call a few times to have them clean my room. Coffee machine needs an upgrade
Ashley went out of the way to help change out my room to a higher floor. When I first checked in- I was placed on a floor with a direct view of the hotel roof making the room extremely hot and noisy. I called and Ashley was able to accommodate my request and offered to change my room to the 16th floor. I expressed my disappointment in the current room and she understood my frustration. So kudos Ashley for excellent customer service!
Stayed in August 2023
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Reviewed: August 12, 2023
Manichanh
United States of America1 reviewWonderfulPool & food was great
Stayed in July 2023
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Reviewed: August 7, 2023
Jonathan
United States of America3 Reviews“Wonderful vacation”N/A
Room service was ordered and delivered in a very timely manner.
Stayed in August 2023
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Reviewed: July 1, 2023
Klay
United States of America5 Reviews“Best place to stay downtown near Amalie”A bIt expensive
Very new, clean, modern, and conveniently located by Amalie Arena
Stayed in June 2023
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Reviewed: June 14, 2023
Eduardo
United States of America5 Reviews1 helpful vote“Great, relaxing experience perfect for couples. That corner room with the Spa tub is a real treat…”hard to get ahold of someone for ice late at night, despite the somewhat high price tag for that specific room
check in and check out was easy, valet was well priced
Stayed in June 2023
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Reviewed: May 28, 2023
Shatela
United States of America3 Reviews1 helpful vote“The room was beyond my expectations and the view was definitely a vibe”everything was perfect
The View was amazing
Stayed in May 2023
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Reviewed: May 8, 2023
Afaf
United States of America3 Reviews“I stayed at the Tampa Edition a few days before staying at the JW Marriott. I prefer the JW Marriott. u feel it’s a real”location and views
Stayed in April 2023
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Reviewed: March 23, 2023
Agnieszka
United States of America7 ReviewsExceptionalexcellent
Stayed in February 2023
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Reviewed: March 6, 2023
Joanne
United States of America5 Reviews17 helpful votes“Will return!”Being close to all attractions was a plus but some streets were closed down for some events making it difficult to get to the hotel in some instances.
The property was fabulous!
Stayed in March 2023
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Reviewed: March 2, 2023
Liza
United States of America3 ReviewsExceptionaleverything
Stayed in February 2023
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Reviewed: February 13, 2023
Chazz
United States of America1 review“It was a pleasant stay, but I would not stay again unless there were some upgrades to the room.”I expected more as far as decor from a Luxury hotel. The walls are fairly thin so you can hear your neighbors doors closing and the people above you. The bathroom was very nice but the bedroom was a bit boring. The chairs were very small and the bed frame did not feel stable. I am tall and large, but I have never experienced that. Also, there was no covering on the box spring. I was there for a staycation, so I just expected more. I also did not like that Wi-fi was not included with the room. For the price the Wi-Fi should be bundled into the room cost so guest do not feel nickle and dimed.
The staff was very polite and accommodating and the views were excellent. The room was very clean. I especially loved the option to valet my vehicle.
Stayed in January 2023
