Reviews of Kahler Grand Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
20 Southwest 2nd Avenue, Rochester, MN 55902, United States
#37 of 61 hotels in Rochester
Guests' ChoiceReview Score
Based on 510 hotel reviews
7.4Score breakdown
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Cleanliness
7.8
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Comfort
7.6
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Location
9.2
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Facilities
7.5
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Staff
8.3
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Value for money
6.8
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Free Wifi
9.0
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Reviewed: August 21, 2025
Manya
United States2 Reviews6.0“Dated. Smaller than expected room -- especially bathroom.”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
They need to serve coffee in the mornings, at a minimum.
Stayed in August 2025
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Reviewed: May 21, 2025
Bertram
Netherlands70 Reviews2 helpful votes6.0“I had a pleasant stay. It is a decent choice, mostly because of good wifi and central location.”- • Business trip
- • Solo traveler
- • King Room
- • Stayed 3 nights
No room service despite that it's documented as if there is. The rooms are pretty dated.
Very well located for the Mayo Clinic. Wifi connection is good. Friendly personel.
Stayed in May 2025
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Reviewed: April 24, 2025
Paul
United States8 Reviews6.0Pleasant- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I'm certain I booked a king bed, but when we arrived at 10:30 pm we were given two double beds that were past their prime. Difficult for us.
Location for my Mayo was perfect, noon checkout was helpful, facilities very clean. Everyone was friendly and courteous.
Stayed in April 2025
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Reviewed: March 21, 2025
Franti
United States3 Reviews8.0“very convenient and comfortable everyone was super friendly and helpful”- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
nothing
my favorite is the bathroom i’m obsessed with the design
Stayed in March 2025
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Reviewed: March 9, 2025
Jennifer
United States1 review7.0“Great location but update the bathroom”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
We were put in a weird end room that felt like a closet with an ancient bathroom. I saw a friends room which looked nice so I don’t know how we got a room with a bathroom that looked like it 60’s
Stayed in February 2025
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Reviewed: January 31, 2025
Paula
United States13 Reviews1 helpful vote8.0“Location is awesome if you have appointments at Mayo Clinic (Mayo, Gonda or Methodist) locations. They are all connected”- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms are dated, no free coffee station or breakfast provided. They do have a caribou coffee and Jimmy John’s adjacent to the lobby.
Location, comfortable beds, clean, friendly staff.
Stayed in January 2025
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Reviewed: January 21, 2025
Tiffany
United States1 review6.0“Overall it was a good stay, hotel itself was great and will stay again.”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room was small, and when I got there there was a pair of black socks under the chair that were not mine., my microwave wasn't plugged in and it was difficult to get to the outlet to plug it in, and the TV didn't work. I called the front desk about the TV, and they said someone would be right up, but they never came....the TV started working so I assume they had to adjust something on their end to make it work, but I was never notified they had so no idea it had started working until a few hours later. The Lord Essex restaurant downstairs had decent food, but I ordered to pick up, was told it would be ready in 20-25 minutes. I came back a half hour later and had to wait another 45 minutes for it, a total of an hour and half. They never offered to adjust anything for taking so long and the food was cold.
The hotel is beautiful and very nice. Pool and hot tub are amazing with a great view. Room was nice, just very small for almost $200 a night, however the locations was perfect to the mayo clinic and I could easily get to my appointments each day in less than 5 minutes walking. Front desk and housekeeping staff were great.
Stayed in January 2025
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Reviewed: January 16, 2025
W
United States3 Reviews7.0Good- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Our room was much smaller than the time before .
Connected to Mayo clinic.
Stayed in January 2025
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Reviewed: January 1, 2025
Jennifer
United States3 Reviews8.0“Always stay there due to cost and convenience.”- • Solo traveler
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Helpful staff most convenient
Stayed in December 2024
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Reviewed: December 25, 2024
Chris
United States1 review7.0“We had appointments at Mayo so the location was perfect. The valet service was excellent.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The water in the shower when it first turned on was orange it cleared up after we let it run awhile. It also ran hot and cold while showering. Need more space in bathroom for toiletries.
Stayed in December 2024
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Reviewed: December 18, 2024
Rebecca
United States26 Reviews8.0“It was ok. Probably overpriced but good location”- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
There was a drip from the bathroom above. We could not adjust the thermostat - seemed to be broken even after maintenance guy came.
Great location.
Stayed in December 2024
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Reviewed: December 15, 2024
Dianna
United States4 Reviews1 helpful vote6.0Pleasant- • Business trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Always having a cold shower. The water temps fluctuate to too hot or too cold. Staying several days and so I have been in different rooms and different floors and always a cold shower. That was uncomfortable. but I need to stay across the street from the hospital.
The staff are wonderful; I really appreciated their care. The Essex is warm and inviting and has a good breakfast.
Stayed in November 2024
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Reviewed: November 13, 2024
Andrea
Barbados2 Reviews8.0“Have stayed here for the past 26 years when attending the Mayo Clinic because of the convenience”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 8 nights
- • Submitted from a mobile device
Slow service in Lord Essex.
Lord Essex as always convenient and staff friendly but service slow
Stayed in November 2024
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Reviewed: October 7, 2024
Letourneau
United States1 review8.0“Convenient to the Mayo, comfortable place to stay making things easy for me.”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
Really could not control the temp in my room. I was hoping to lower the temp, too warm for my preferences.
Clean, newly remodeled, price was competitive.
Stayed in October 2024
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Reviewed: September 28, 2024
Patricia
United States36 Reviews3 helpful votes6.0“We have stayed in this hotel several times before, with better results most of the time.”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
Our bed was as hard as a rock as were the pillows. I'm afraid we had a very uncomfortable night with little sleep.
The people who work in the hotel were great. Our room was clean and attractive. Location of the room was good.
Stayed in September 2024
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Reviewed: August 10, 2024
Lori
United States1 review8.0“Perfect for a night when visiting Mayo Clinic.”- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Pillows were uncomfortable and no counter space in the bathroom.
Location and price - appearance seems more updated since I was last there three years ago.
Stayed in August 2024
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Reviewed: July 20, 2024
Peterson
United States1 review6.0“It was fine”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
A/c
Staff lication
Stayed in July 2024
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Reviewed: July 1, 2024
Mcleran
United States1 review7.0“Nice”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Bathroom counter to small. Hard to get ready with that small of a counter
Staff very friendly, rooms were nice and clean
Stayed in June 2024
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Reviewed: June 12, 2024
Cliff
United States2 Reviews8.0“Great place to stay for a visit to Mayo Clinic.”- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Lots of construction going on. Made it hard to load and unload your vehicle. That is just one of the inconveniences of construction though. The final product will make it worth it.
Great location to the Mayo Clinic. You can walk over without ever having to go outside if the weather is bad. Very clean. Friendly staff. Will definitely stay again.
Stayed in June 2024
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Reviewed: May 24, 2024
Nicole
United States9 Reviews6.0Pleasant- • Family with young children
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
The room was very old and compared to the rooms across the hallway. The bathroom was tiny with no space for any toiletries. I paid extra for a king room when my friend paid less for a double queen bed room and her room was much nicer. The parking situation for your hotel is ridiculous also and not clearly explained on the website. The way the website reads, there will be a parking spot available in your lot for a fee. When in reality that just is not the case. We had to park many blocks away because the hotel lot was always full.
On the skyway to the convention center
Stayed in April 2024
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Reviewed: May 16, 2024
Robert
United States1 review7.0Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Bathroom; lobby remodeling
Location to Mayo
Stayed in May 2024
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Reviewed: May 3, 2024
Andrews
United States1 review8.0Very Good- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
They were renovating and it was somewhat inconvenient
Handicap room
Stayed in May 2024
-
Reviewed: April 29, 2024
Pat
United States1 review8.0“na”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
size of the room
bed
Stayed in April 2024
-
Reviewed: April 29, 2024
Molly
United States2 Reviews6.0“Over all great hotel”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Small beds
Pool and clean rooms with large bathrooms
Stayed in April 2024
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