Skip to main content
  1. Hotel reviews homepage
  2. US hotel reviews
  3. Iowa hotel reviews
  4. Des Moines hotel reviews
  5. Reviews of Kasa Downtown Des Moines

Reviews of Kasa Downtown Des Moines This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Des Moines, IA 50309, United States

#16 of 54 hotels in Des Moines

Guests' Choice

Review Score

Based on 40 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.8

  • Facilities

    9.5

  • Staff

    8.7

  • Value for money

    9.3

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: July 24, 2025

    10
    Kasa was excellent choice, my family loved it.
    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking away from the apartment

    No congestion, quite and clean place,convenient parking place.

    Stayed in July 2025

  • Reviewed: April 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 1 night
    • Submitted from a mobile device

    No parking

    Stayed in March 2025

  • Reviewed: August 8, 2024

    9.0
    After all it is always a nice stay at Kasa
    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights

    Despite the fact that the room was left in order with no damages, I received an email of a misplaced key, which I do not recognise to have displaced, and I am sure and certain of leaving the two sets of keys in the room. I even took the time to scan the check out QR code, hoping that it will lead to a prompt housekeeping for inventory, but scanning the code QR on the check out led to nowhere, but instead asking me to check in.

    The cleaness and the location.

    Stayed in August 2024

  • Reviewed: July 15, 2024

    8.0
    Overall stay was really good - would have been 5 stars if the bedding was clean.
    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 5 nights
    • Submitted from a mobile device

    The bedding was not the cleanest ! Had some stains which disappeared when washed .

    It was very spacious and really appreciated the thought put into ensuring everything that would be needed was available ( including a toilet brush and plunger !). My girls loved the rec room!

    Stayed in July 2024

  • Reviewed: June 23, 2024

    10
    Comfortable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 4 nights
    • Submitted from a mobile device

    Location is good

    Stayed in June 2024

  • Reviewed: April 22, 2024

    8.0
    We would stay here again and recommend to anyone who wants a comfortable place to stay away from the normal crowded hote
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed wasn't the most comfortable but it wasn't the worst either. We heard the underground garage door opening and closing when the actual tenants were coming and going. Not bad during the day, but at night when trying to sleep not ideal.

    We love the feeling of being home. The on site extras are really nice, even though we didn't use them(game room, kitchen and group gathering area).

    Stayed in April 2024

  • Reviewed: January 7, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    I like that the place was like an apartment

    Stayed in December 2023

  • Reviewed: November 4, 2023

    10
    Excellent experience
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in November 2023

  • Reviewed: October 11, 2023

    10
    Very nice place, had everything we needed, clean. . Would definitely stay again.
    • Business trip
    • Travelers with friends
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints.

    Great location, secure building, very clean.

    Stayed in October 2023

  • Reviewed: August 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 1 night
    • Submitted from a mobile device

    The directions to the trash were not clear so it was frustrating walking around with a trash bag looking for some door on the building next door which was hard to lacate. Other than that, the stay was perfect.

    The location was great, walking distance to bars and restaurants. The rooms were clean and kitchen had sufficient utensils. Check in and out instructions were very clear and went smoothly.

    Stayed in August 2023

  • Reviewed: July 27, 2023

    10
    Overall stay good. Check on coffee creamers because they were chunky
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 1 night
    • Submitted from a mobile device

    My coffee creamer was chunky

    I liked the game room

    Stayed in July 2023

  • Reviewed: July 24, 2023

    8.0
    Great value and a quiet and restful stay.
    • Business trip
    • Solo traveler
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 4 nights
    • Submitted from a mobile device

    Distance to the heart of Des Moines.

    Kitchen allowed for breakfast and coffee in the room.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    10
    Great comfortable stay will come back
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 4 nights
    • Submitted from a mobile device

    I don’t think there was anything

    I liked the full kitchen and laundry option the bed was also very comfortable. We also enjoyed the smart TV with all the apps already ready to access and view.

    Stayed in June 2023

  • Reviewed: June 11, 2023

    9.0
    Great family getaway
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    It was by a busy road and very loud at night.

    It was very comfortable, I liked that it had a kitchen and washing machine.

    Stayed in June 2023

  • Reviewed: May 8, 2023

    9.0
    A very nice option for people looking for a lot of space
    • Business trip
    • Group
    • Family Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights

    Very clean and quiet, however there were not many people during our stay; our room was on the first floor so I would expect more noise when there are more occupants upstairs as all the floors are hard; we had one upstairs neighbor and we could hear the walking very well... The appliances were excellent and everything worked fine. We had separate bathrooms and bedrooms, and everything was comfortable. The apartment is very spacious overall. The location is OK and well within walking distance to many restaurants (about 10'). Parking is available on the next block for $10/day. The virtual desk option worked extremely well when it comes to information and preparing for the stay,

    Stayed in May 2023

  • Reviewed: March 20, 2023

    9.0
    Wonderful
    • Business trip
    • Group
    • Family Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    Booking.com cancellation policy. It’s terrible.

    Location is great for events at the Wells Fargo arena.

    Stayed in March 2023

  • Reviewed: February 20, 2023

    10
    Perfect location
    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location from which to explore downtown Des Moines. Impeccably clean, plenty of space to relax. Secure building, easy check in and check out.

    Stayed in February 2023

  • Reviewed: December 11, 2022

    8.0
    location was convinient but street traffic noise was loud
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights
    • Submitted from a mobile device

    traffic noise

    location

    Stayed in December 2022

  • Reviewed: November 25, 2022

    9.0
    excellent location to all and so clean, roomy & well stocked
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 5 nights
    • Submitted from a mobile device

    loved the space and quiet —option of parking garage around the corner should be advertised

    Stayed in October 2022

  • Reviewed: November 22, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • One-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights

    Garage door below room was loud, operated often, vibrated enough to feel it. Tub drained very slowly.

    Stayed in November 2022

  • Reviewed: November 20, 2022

    9.0
    Wonderful
    • Business trip
    • Group
    • Two-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 4 nights
    • Submitted from a mobile device

    only complaint is that internet was very slow, so made it hard to work online, either than that it’s was great living space.

    Stayed in November 2022

  • Reviewed: March 1, 2025

    7.0
    Amazing room and bed with thin walls! Good value overall!
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 2 nights

    The walls are nearly paper thin. I was in Rm 112 on the first floor and I think it might be the room they use to show potential tenants for the apartments in the building. It's right next to the entrance, office, game room, and conference room. I was woken up by someone vacuuming outside my door at 6:30am one morning. I also got woken up at almost 11:30pm by someone playing air hockey in the game room next door. The entrance doors are pretty loud, so it usually woke me briefly when someone came or went. I'm a fairly deep sleeper, but this bothered me quite a bit. Also, I needed a pen at one point, but didn't find one in the room.

    The room I was in was huge and very well-stocked. It was like a normal apartment with a dishwasher, washer, and dryer! The fridge was huge and the bathroom is very nice as well. It was very clean and had great aesthetics. The bed was almost comfier than my own at home. Check-In was easy and convenient. Although there isn't on-site parking, the parking garage nearby wasn't a far walk at all and only charged me $20 to park for two nights. The location is great! Only a 20-25 minute walk to the Capitol building across the river.

    Stayed in February 2025

  • Reviewed: May 7, 2024

    1.0
    They only compensated us $40 back to our credit card for all the trouble we had and we had to watch tv in public places
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights
    • Submitted from a mobile device

    Extra fees, extra steps for them to take your data at check in, take your data for deposit, take your data if you want to watch tv, garbage under the bed, first floor apartment was unlocked to the outside patio on the side walk and key was missing, shower was broke and sprayed all over the wall and your face. See other reviews about this as well.

    Location

    Stayed in May 2024

  • Reviewed: February 1, 2024

    7.0
    Good
    • Business trip
    • Couple
    • One-Bedroom Apartment (Self Check-in with Virtual Front Desk)
    • Stayed 3 nights
    • Submitted from a mobile device

    The noise level was horrible

    Very nice unit. Spacious and well arranged. Very close to my business meetings

    Stayed in February 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!