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Reviews of Kennewick Inn & Suites Tri Cities 3 stars

321 North Johnson Street, Kennewick, WA 99336, United States

#17 of 17 hotels in Kennewick

Guests' Choice

Review score

Based on 125 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.2

  • Location

    6.8

  • Facilities

    5.7

  • Staff

    7.5

  • Value for money

    6.4

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 22 July 2025

    5.0
    Sketchy but clean???
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    The room and hotel itself was like domestic violence special. Our room door was halfway off the door frame, the bathroom door looked like someone had punched or kicked their way into it. The room was clean but the beds were super hard and covered in plastic wrap. Housekeeping never showed up. The room had a full kitchen but 0 way to use it no pots pans utensils cleaning supplies plates nothing. Couldnt get more bath towels nonstaff available after 11pm and before 9am at all. We were woken up at 1am by someone yelling armed police open up. Like ok??? What? Not actual police just peoole staying there being jerks. And then people above us having a party 2 nights in a row sounding like they were bowling. Ih and some dude selling stuff out if his car in the corner of thebparking lot and staff was like ih he's fine.

    The staff was great.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    4.0
    Deception
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Toilet dirty We arrive from a family party at 1:30 am and our key dont work and Anybody was ther for helping us.

    Good location

    Stayed in July 2025

  • Reviewed: 30 June 2025

    5.0
    OK. A place to sleep.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Old. Needs major updates. No TV remote. When I got a remote, I had to program the TV to work. Door was HARD to open to the room. Latch was stiff.

    It was the least expensive motel close to where I needed to be

    Stayed in June 2025

  • Reviewed: 28 June 2025

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    No hair dryer, sink was held up by 2x4, cockroach in bathroom. Toilet ran all the time. Main areas were dirty.

    They tried. No bed bugs that I could find.

    Stayed in June 2025

  • Reviewed: 14 May 2025

    4.0
    We only stayed one night and moved on
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed was ok - the room was big but very outdated It was worth maybe $70 a night

    Not a great part of town No amenities inside the room The pool was closed

    Stayed in April 2025

  • Reviewed: 18 April 2025

    4.0
    It wasn’t bad the tweakers above me killed it
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 7 nights
    • Submitted via mobile

    I had some Tweakers above me they were walking around till 3::30 in the morning and I had to get up at 4:30 and there is no one to call to get them to stop

    Stayed in February 2025

  • Reviewed: 6 April 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room smelled of cleaner. It would be better if it didn’t have a smell. The fixtures are pretty aged and at the end of their useful life.

    Stayed in April 2025

  • Reviewed: 24 March 2025

    5.0
    It was ok won’t stay again
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted via mobile

    The internet not working, people fighting and yelling at 2 am people throwing rocks at windows. No soap or toilet paper one set of towels and very sketchy people outside when arriving late from work

    The size of the room

    Stayed in March 2025

  • Reviewed: 1 March 2025

    5.0
    Passable
    • Business trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    No handicapped availability

    Don't have handicapped availability

    Stayed in February 2025

  • Reviewed: 8 December 2024

    6.0
    I’m angry with booking.com
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The front desk lady, Abby was wonderful. My booking hadn’t come through from Booking.com and she spent over an hour trying to get it fixed for us to stay.

    Stayed in December 2024

  • Reviewed: 15 November 2024

    5.0
    Passable
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Much noise and we have to wait a lot becouse no Brady at the front desk, we ringing the bell many times and looking for someone.

    Stayed in November 2024

  • Reviewed: 20 September 2024

    6.0
    Could be quite a bit better with minimal outlay.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Basic items Missing from the room. Two plastic cups; no silverware, plates, or glasses in the kitchen. Missing was a Chair to watch the TV or for reading. No phone or method to communicate with the office. No rack for placing a suitcase or luggage. Was told that other furniture was on order, but makes me wonder if that is their standard line to all the customers.

    Location, the quiet (except for dog two doors down doing a lot of barking). Also liked the wonderful bed and pillows. Evening checking lady (forgot her name) was helpful. Tried to find some cups for the lack in the room.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Loud guests

    Comfortable bed and big bathtub. Abby at front desk was very personable and friendly.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Bad location, the entire place stunk of cigarettes, loud neighbors, missing toilet paper roll holder..

    Big room for the price, the AC worked

    Stayed in September 2024

  • Reviewed: 10 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It had a musty smell and room was noticeably dusty in corners, etc.

    Large room with kitchenette.

    Stayed in July 2024

  • Reviewed: 2 July 2024

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Coffee available either in room or lobby. It needs to be cleaner if they are charging regular hotel prices..

    There was no breakfast or coffee and the office was locked in the morning. I had to leave by 7:45 and had no access to coffee. The downstairs smells like dog pee and it just needs some TLC. The staff was very friendly. It was just a lot of money to sleep a few hours without coffee in the morning. There was not a trash receptacle in my room either.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    5.0
    A little weird place with bad reviews, insufficient A/C, and a fetid odor hovering outside.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    The air conditioner ran, but the fan didn't blow except on medium and barely at that. There is a 2-burner stove top, but no pans or pots to cook with. Like, who travels with pots and pans? The front office is kinda odd, resembling something I would expect to see in Alice in Wonderland. There was a fetid odor outside, in the parking lot.

    The room was quite spacious and I liked the layout.

    Stayed in June 2024

  • Reviewed: 12 May 2024

    4.0
    Not worth $150 a night
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    My room was musty and had a weird smell. There was a big air machine in there that was on when I arrived. Seemingly to dry a wet problem from the previous tenant. The bed was too soft, like sagging soft. The other tenants on my floor were up all night slamming doors and had a barking puppy. Terrible sleep. It’s unfathomable to me that they charge $150 a night for this place.

    The location and the staff were terrific. AC worked.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Dirty,old, noisy. ,83 year old woman had to climb 3 floors. Should have offered better accomodations. No glasses, limited towels. Staff did bring some glasses and a few towels.

    Stayed in May 2024

  • Reviewed: 4 April 2024

    5.0
    It was a comfy stay . Very specious
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    The outlets didn’t really work , microwave didn’t heat up the food right . Besides that someone knocked I called the office and they didn’t pick up but after that no one else knocked .

    It was a comfy place .

    Stayed in April 2024

  • Reviewed: 13 March 2024

    4.0
    When does the sunrise?
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Looks like the slums

    Nothing

    Stayed in March 2024

  • Reviewed: 31 August 2025

    10
    It’s was good I think I’ll stay forever
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Sometimes me and the morning staff would bump heads because I would t renew the room rite on time

    The pool

    Stayed in August 2025

  • Reviewed: 13 July 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No

    Stayed in July 2025

  • Reviewed: 9 July 2025

    3.0
    Poor
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    No silverware or hardly anything in the so called kitchen. No even a towel. Tv not hooked up , did not have cable cord. Big bug in bathroom . The stove had no burner rings or pans, and Did Not Work At All. There was an ironing board holder, but no iron board or iron. The toilet was old and like sitting on the floor. It was like the room was half ready for rent, definitely not ready. Going to see if there is water in the shower and get out of here asap.

    Nice bed.

    Stayed in July 2025

Showing 1 – 25

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