Reviews of Kent State University Hotel and Conference Center 4 stars
215 South Depeyster Street, Kent, OH 44240, United States
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewIn the middle of downtown. Walking distance to business/entertainment/food.
You hear every step of the person above you. Makes you think if people below can hear your steps.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in June 2025
Verified reviewGreat location.
Thank you for your kind words! We're glad you enjoyed the location. We hope to welcome you back soon!
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewClose to any where we wanted to visit or shop.
We liked everything!
Thank you so much for your wonderful 10 out of 10 review! We're so glad to hear that you enjoyed everything about your stay and that our location made it easy for you to visit and shop wherever you wanted. It was a pleasure having you with us, and we hope to welcome you back again soon for another great experience!
Thank you so much for your wonderful 10 out of 10 review! We're so glad to hear that you enjoyed everything about your stay and that our location made it easy for you to visit and shop wherever you wanted. It was a pleasure having you … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewLocation was great to attend graduation. Walkable. Restaurant 1910 was wonderful. Staff very friendly. Many restaurants around also
Thank you for your kind review! We're so glad our location was convenient for attending graduation and that you enjoyed the walkability and nearby dining options. It's great to hear you had a wonderful experience at Restaurant 1910 and found our staff to be friendly. We hope to welcome you back again soon!
Thank you for your kind review! We're so glad our location was convenient for attending graduation and that you enjoyed the walkability and nearby dining options. It's great to hear you had a wonderful experience at Restaurant 1910 … Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewWe had a very good room, a nice comfy bed, and a very easy time with check in, check out, and all of our booking! The room was exactly what we needed for one night in Kent!
The room could have been a touch cleaner, and it would be super cool if there was a simple included breakfast, rather than the only option for breakfast at the hotel being additional money.
Thank you so much for your thoughtful review! We're glad to hear you had a smooth check-in and check-out experience, and that your room was just what you needed for your stay in Kent. It's great to know the bed was comfy and the booking process went well! We also appreciate your honest feedback regarding cleanliness and breakfast options. We're always looking for ways to improve, and your comments help us do just that. We'll be sure to pass your suggestions along to the appropriate teams. We hope to welcome you back again soon—whether for a short stay or a longer visit!
Thank you so much for your thoughtful review! We're glad to hear you had a smooth check-in and check-out experience, and that your room was just what you needed for your stay in Kent. It's great to know the bed was comfy and the boo… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewEveryone was friendly and it was very clean.
The pool was freezing cold and the whole reason I even booked the hotel as it was my autistic daughter's bday. We cant swim at normal places sadly. So her birthday plans were ruined. She just wanted to swim.
Thank you for sharing your feedback. We're truly glad to hear that you found our team friendly and the hotel clean—that means a lot to us. However, we are sincerely sorry to learn that the pool temperature impacted your daughter's birthday plans. We can only imagine how disappointing that must have been, especially given how meaningful this occasion was for both of you. Please know that we take this to heart, and we understand how important it is to provide an inclusive and comfortable experience for all our guests. Your comments have been shared with our management and maintenance teams so we can evaluate and improve where possible. We'd truly appreciate the opportunity to make this right and offer your family the experience you were hoping for.
Thank you for sharing your feedback. We're truly glad to hear that you found our team friendly and the hotel clean—that means a lot to us. However, we are sincerely sorry to learn that the pool temperature impacted your daughter's … Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewModern clean accommodations. Room are very large, clean and comfortable. Staff was great.
We were on the 3rd floor. Walls/cielings are paper thin and you could hear the people above simply walking around. A bit strange for such a modern structure.
Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed our modern, clean accommodations and found the rooms spacious and comfortable. It's also wonderful to know that our team made a positive impression on you! We appreciate your feedback regarding the noise from above. We understand how important a restful environment is, and we’re sorry for any disturbance this caused. While our building is newer, we recognize there’s always room for improvement and will share your comments with our team as we continue to enhance the guest experience. We hope to welcome you back again soon!
Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed our modern, clean accommodations and found the rooms spacious and comfortable. It's also wonderful to know that our team made a positive … Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewLoved the location, walkable to all of downtown. Great restaurant/bar. Clean, comfortable rooms. Very friendly and helpful staff
Nothing!
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed our location, restaurant, and comfortable rooms. It’s especially great to know our team made a positive impression — we’ll be sure to pass along your kind words. We hope to welcome you back again soon! Thank you for the fantastic review! We're so glad you loved the location, our restaurant and bar, and that your room was clean and comfortable. It's especially rewarding to hear that our staff made your stay even better. We truly appreciate your kind words and hope to see you again soon!
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed our location, restaurant, and comfortable rooms. It’s especially great to know our team made a positive impression — we’ll be sure to pass along your kind w… Show more
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewIt comfortable and well laid out and good location
It was expensive and didn’t include parking or breakfast to help with the cost
Thank you for your feedback! We're glad to hear you found the space comfortable, well laid out, and enjoyed the location. We understand your concerns about the cost and the additional charges for parking and breakfast. Your comments are valuable, and we’ll take them into consideration as we look for ways to enhance the value of our guest experience. We appreciate you staying with us and hope to welcome you again in the future.
Thank you for your feedback! We're glad to hear you found the space comfortable, well laid out, and enjoyed the location. We understand your concerns about the cost and the additional charges for parking and breakfast. Your comments are… Show more
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewFriendly staff and great atmosphere.
Parking could be explained a bit more in-depth. Was told about parking but was not expecting the charge was applied upon receiving the pass not per use of the parking pass
Thank you so much for your kind words about our staff and atmosphere — we’re thrilled to hear you had a great experience overall! We appreciate your feedback regarding parking. To clarify for future guests: parking is $13.50 per night, per vehicle, and includes unlimited in-and-out access during your stay. The charge is applied when the parking pass is issued, not per use. We’ll work on making this clearer at check-in to avoid any confusion. Thanks again for taking the time to share your thoughts, and we hope to welcome you back soon!
Thank you so much for your kind words about our staff and atmosphere — we’re thrilled to hear you had a great experience overall! We appreciate your feedback regarding parking. To clarify for future guests: parking is $13.50 per night, per… Show more
Reviewed: 4 July 2025 · Stayed in April 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewThe hotel was spotless, sleek, modern design and everything seemed brand new. The room was very spacious and the AC was in good working order. There was free coffee and hot water 24/7 in the lobby.
Mattress was a bit too soft. The pool was out of order. The hotel charges a temporary $50 hold on your credit card at check out. I have still not been refunded this money over 12 hours later. I find this relatively new practice unnecessary and quite annoying.
Thanks for your review! We're thrilled you enjoyed our spotless, modern design, spacious room, and the 24/7 complimentary coffee. We apologize for the soft mattress and the out-of-order pool. We're working to get the pool back in service as soon as possible. Regarding the $50 credit card hold, this is a standard incidental charge that your bank typically releases within a few business days. We understand your frustration and apologize for any inconvenience. We appreciate your feedback and hope to welcome you back in the future.
Thanks for your review! We're thrilled you enjoyed our spotless, modern design, spacious room, and the 24/7 complimentary coffee. We apologize for the soft mattress and the out-of-order pool. We're working to get the pool back i… Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewRooms were very clean. Friendly staff
Laundry machine didn’t work but ended up not needing them so it was ok.
We're so glad to hear you found your room very clean and our staff friendly! That's wonderful to know. We apologize for the inconvenience with the laundry machine. We appreciate your feedback and hope to welcome you back again soon!
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewBeautiful ave good location
You could hear everything there was a kid rubbing the hall all night i could hear every foot step he ran all night long
Thank you for your kind words about our beautiful property and great location — we truly appreciate it! We're very sorry to hear about the noise disturbance during your stay. We understand how important a good night's rest is, and we’re looking into ways to better manage noise levels in the hallways. Your feedback is valuable, and we hope to have the chance to provide you with a more peaceful experience in the future.
Thank you for your kind words about our beautiful property and great location — we truly appreciate it! We're very sorry to hear about the noise disturbance during your stay. We understand how important a good night's rest is, and w… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewLocation, cleanliness, friendliness
Bed was bit slumped
Thank you for your feedback! We're glad you appreciated the location, cleanliness, and friendliness of our team. We’re sorry to hear that the bed wasn’t as comfortable as expected — we’ll certainly look into it to ensure better rest for future guests. Your input helps us improve, and we hope to welcome you again soon!
Thank you for your feedback! We're glad you appreciated the location, cleanliness, and friendliness of our team. We’re sorry to hear that the bed wasn’t as comfortable as expected — we’ll certainly look into it to ensure better rest for… Show more