Reviews of Kihei Kai Nani Resort
2495 South Kihei Road , Kihei, HI 96753, United States
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Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe accommodations were not as promised.
This person canceled after I collected his payment 60 days ahead. I have copies of bookings showing he had cancelled. Then a few days before his arrival. Booking ,com showed me with a double booking. I did the best I could to find him a booking. He booked unit 112 and stayed there. His review and rating of 3 was not of my unit. I feel this is very unfair of Booking.com to post this review when it was not my unit.
This person canceled after I collected his payment 60 days ahead. I have copies of bookings showing he had cancelled. Then a few days before his arrival. Booking ,com showed me with a double booking. I did the best I could to find him a … Show more
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewVery large main living space. The kitchen had everything, even spices and sauces There was even beach stuff, chairs etc
Air con was loud
Reviewed: 7 December 2024 · Stayed in December 2024
Verified reviewAir conditioning unit in bedroom was loud. No place to put luggage in bedroom.
Reviewed: 5 October 2024 · Stayed in October 2024
Verified reviewLocation and facilities were great
Not very good air conditioning
Reviewed: 20 July 2024 · Stayed in July 2024
Verified reviewThe apartment was well equipped, generally clean and spacious. It was well located in a quiet area and close to the beach.
The air-conditioning was very noisy and ineffective. The weather was quite hot, and to make matters worse, the balcony door could not be opened to allow ventilation (this had been reported as an issue way back in May 23 in feedback). Also, the windows were difficult to open fully, or the opening mechanism was broken. We tried to contact the owner by phone and through booking.com messaging. The office also sent her an email. There was no response. We could not access or use the balcony. I generally do not leave negative feedback, but in view of no response from the owner and the fact that we paid close to USD 300 per night, this is not acceptable.
Aloha, Iam so sorry this happened. The day you left the message, I was flying from the east coast Back to Maui. From the time I left Florida till I was home on Maui was 27 hours. I called the front desk and they said you had checked out. They said you Hadn't told them until you were leaving. I had our handy man look at it immediately. The wheels had come off the runner. It is now being fixed. I am not sure who told you it was broken in May . I know it wasn't broken in May as I had back to back bookings in May with no complains. the house keeper's clean the condo & balcony after each guest. It was working then. I wish you would have gone to the office as soon as it happened, they could have got someone in to fix it. If you did tell the office was it on your 1st or second day? I am sorry this happed & am looking forward to hearing from you. Sherry, Owner I was in it myself.
Aloha, Iam so sorry this happened. The day you left the message, I was flying from the east coast Back to Maui. From the time I left Florida till I was home on Maui was 27 hours. I called the front desk and they said you had checked out… Show more
Reviewed: 9 June 2024 · Stayed in June 2024
Verified reviewThis is an excellent location, the unit is spacious, and the furniture was comfortable. We especially liked the high quality of the appliances and the upgraded bathroom. The balcony was enjoyable to use. The owner was very responsive when we asked questions.
The unit does not have central air conditioning, although there is an air conditioner serving the living room/kitchen. The bedroom has an air handler that helped cool it off, but it is not an air conditioner and is very noisy. The lack of written instructions for the unit in the bedroom made it a challenge. Similarly, there were instructions for the TV remote for the cable, but the subscription had lapsed.
Reviewed: 14 April 2024 · Stayed in March 2024
Verified reviewReviewed: 16 February 2024 · Stayed in February 2024
Verified reviewReviewed: 7 February 2024 · Stayed in February 2024
Verified reviewReviewed: 12 December 2023 · Stayed in December 2023
Verified reviewReviewed: 28 September 2023 · Stayed in September 2023
Verified reviewn/a
I did not stay @ this place...cancelled my trip/ unable to cancel reservation/ called owner to advise wished to cancel, but didn't work...what more can I say...very disappointed, will know better next time.
Reviewed: 25 September 2023 · Stayed in September 2023
Verified reviewConvenient to beach, restaurants and shops.
It wasn’t clean when we arrived but the owner had nothing to do with the miscommunication with the cleaning company. Please do not hold the owner responsible.
Reviewed: 17 September 2023 · Stayed in September 2023
Verified reviewReviewed: 8 September 2023 · Stayed in September 2023
Verified reviewGreat location, large enough for a couple to live in, well appointed / furnished / equipped- every thing you may need was provided. Good internet speed. Handy to a variety of shops & restaurants. Outlook orientation was great for the sun & breeze. Balcony overlooked leafy courtyard & shade areas. Far enough back from the road to minimise traffic noise. Two minutes walk to the beach.
Nothing.
Reviewed: 12 May 2023 · Stayed in May 2023
Verified reviewThe location was ideal walking distance to beach. It’s equipped with beach stuff. The grounds are well maintained they have a security guard.
I did not like that the condo was dusty and needed a deep cleaning. The back sliding door to the patio was a nightmare we couldn’t get it to open or shut with out making a big ruckus. The tea pot on the stove had tea in it from the guest before us.
Reviewed: 29 March 2023 · Stayed in March 2023
Verified reviewbeach access
nothing
Aloha, Thank you for your review. I am always working on it. Sherry
Reviewed: 13 March 2023 · Stayed in March 2023
Verified reviewGreat location
2nd floor. We are handicapped
Reviewed: 27 February 2023 · Stayed in February 2023
Verified reviewGreat location, clean, comfortable unit.
.
Reviewed: 27 February 2023 · Stayed in January 2023
Verified reviewReviewed: 25 February 2023 · Stayed in February 2023
Verified reviewlocation
Reviewed: 5 February 2023 · Stayed in January 2023
Verified reviewThere are so many seasonings, so it's convenient to cook
shampoo and soap are not enough
Reviewed: 8 October 2022 · Stayed in October 2022
Verified reviewThe location of the resort is great!.....beaches, restaurants and shops nearby.....the condo itself is well equipped and very comfortable and clean.....
The ladies in the office were not excessively friendly and helpful, some space for improvement.....too bad that baggage storage is not possible on the day of departure.....
Reviewed: 27 September 2022 · Stayed in August 2022
Verified reviewThe location, free parking friendly sraff. The washer and dryer were a plus. It was value for money.
Not enough power outlets in the unit. The air conditioning was not in the best position in both rooms and the one in the bedroom didn't cool at first but eventually got cool. Unit could use some modernization.