Reviews of Kimpton - Harper Hotel by IHG 4 stars
714 Main Street, Downtown Ft. Worth - Sundance Square, Fort Worth, TX 76102, United States
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Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewReviewed: 8 September 2025 · Stayed in September 2025
Verified reviewReviewed: 5 September 2025 · Stayed in August 2025
Verified reviewLovely room! Bed was super comfy and really good walking distance to Sundance Square and way to get to Stockyards!
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewIt’s very beautiful
The staff members
Dear Mildred, We're thrilled to hear that you had a wonderful stay with us at Kimpton Harper Hotel. It's amazing that you found our beautiful atmosphere peaceful and relaxing. Regarding our team members, please feel free to reach out to us offline to further discuss your concerns. It was a pleasure having you, and we hope to welcome you back soon. Warm Regards, Rana Papson General Manager
Dear Mildred, We're thrilled to hear that you had a wonderful stay with us at Kimpton Harper Hotel. It's amazing that you found our beautiful atmosphere peaceful and relaxing. Regarding our team members, please feel free to reach out to us … Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewExcellent location, amazing room , 100% worth it
The hotel charged $400 extra deposit for a 2-nights stay , I wish they put this information at Booking.com I still haven’t received it back , but hope I will
Dear Daria, Having you as our guest was such a pleasure. It is wonderful to know that you enjoyed our excellent location and found our accommodations both comfortable and worthwhile. At the same time, we regret the frustration caused by the deposit process. Please know deposits can take up to ten business days to appear in your account, depending on your bank. We'll be sure to share your comments with our team to ensure the correct information is available online moving forward. Thank you for your review, and we hope to welcome you back for another stay where the convenience and quality of the experience shine without distraction. Warm Regards, Rana Papson General Manager
Dear Daria, Having you as our guest was such a pleasure. It is wonderful to know that you enjoyed our excellent location and found our accommodations both comfortable and worthwhile. At the same time, we regret the frustration caused by the… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in May 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe beds were comfortable and the hotel was very pretty.
Our AC was shut off. Super hot. Took forever to cool down. Rude staff.
Dear Mason, We appreciate your feedback regarding your recent stay with us. Please accept our sincere apology for your unsatisfactory visit. Our maintenance team will promptly address your A/C issue, and we regret that our hospitality didn't reflect our high standards. However, we're glad our comfortable blend of rich history and modern style was an asset. Your thoughtful input is welcome, and we hope for a chance to make your next visit even better. Warm Regards, Rana Papson General Manager
Dear Mason, We appreciate your feedback regarding your recent stay with us. Please accept our sincere apology for your unsatisfactory visit. Our maintenance team will promptly address your A/C issue, and we regret that our hospitality didn'… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThis historic building ...now a fun-luxury hotel...was amazing. Details details details!! We were recommended to stay at the Kimpton-Harper by good friends and they sure steered us right! Stephan (sp?) concierge I think, really helped us have the best experience possible. This was for my boyfriend's birthday....and my sister had delivered florals and sweet treats and balloons to go into the room before we arrive. Stephan called my phone and double checked the details as well as added a couple of awesome effects himself. The corner room with views that were spectacular really worked for us! At one point we could stand looking out from the 23rd floor, and seeing 2-3 firework displays going off in the distance. We ordered room service coffee and it came up quickly....pressed coffee. We WILL look at availability for the KH anytime we are in Ft. Worth again. We are also looking over the other "sister properties" to know as we travel this globe.
Let me begin....this is Texas. The land of BIG men. In the morning, these 2 fantastic robes were hanging in the closet. My boyfriend is tall and lean and the robe looked fantastic on him. I am 5'10" and about 275. The robe could no way wrap around a Texan like this. Even the robe rope would reach. I do own 4 robes in my home and they fit great at a 2XL. It was comical. Not comfortable...comical. Perhaps, to continue your reputation of customer care/service, when someone books the room inquire as to robe size preferred. We probably would stay more than one night. BTW- we were at the Lowes hotel the night before and their robes fit great and no problem.
Dear David, Thank you for taking the time to leave us your feedback. We're so happy to know that you had a great time with us overall and that our team's amazing service left a positive impression on you! Your other feedback will be kept in mind for the future, and we hope to see you again soon. Warm Regards, Rana Papson General Manager
Dear David, Thank you for taking the time to leave us your feedback. We're so happy to know that you had a great time with us overall and that our team's amazing service left a positive impression on you! Your other feedback will be kept in… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewWONDERFUL
The staff checking in and out were not friendly. The valet staff were also not friendly. Not that they were unfriendly, but seemed disinterested. Not warm
Dear Laura, Thank you for your review. While we're glad you found aspects of your stay wonderful, we're genuinely sorry that the level of service from our front desk and valet teams didn’t meet your expectations. Rest assured, we will address this with our team to ensure every guest is met with the friendly and attentive service they deserve. We appreciate your feedback, and we hope to have the opportunity to welcome you back for a better experience next time. Warm Regards, Rana Papson General Manager
Dear Laura, Thank you for your review. While we're glad you found aspects of your stay wonderful, we're genuinely sorry that the level of service from our front desk and valet teams didn’t meet your expectations. Rest assured, we will addre… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in March 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewThe room inside was somewhat modern and stylish.
I booked through booking.com . There were four problems. I made a reservation to stay with my son. 1. I booked 2 double beds, but when I checked in and saw the room, there was only one king bed, so I went back up and told them, and the staff member ( she ) was rude and said there were no rooms, and that they would install a bed that could be handled next to bed it for the same price. 2.The staff came to set up the bed. He just delivered the bed and bedding and was about to leave. so I asked him to install it, and he set it up and left. 3.The payment was not made with the card I asked to use when checking out, and the final payment was made with a different card. I checked it twice before. 4. They should told me the wifi password when checking in, but called and found out .
Dear Tiffany, We appreciate you taking the time to share your review with us. We’re sorry that your stay did not meet your expectations or the high standards of comfort we aim to provide our guests. Please know that your insights matter to us, especially regarding our service and amenities, and will be addressed promptly with the respective teams as we continuously strive to improve and refine our guest experience. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future. Warm Regards, Rana Papson General Manager
Dear Tiffany, We appreciate you taking the time to share your review with us. We’re sorry that your stay did not meet your expectations or the high standards of comfort we aim to provide our guests. Please know that your insights matter to … Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in April 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewNice renovation of historical building, good central downtown location, surprisingly quiet
Odd that check-in is on 24th floor, $100/night hold on credit card for “amenities” seems excessive
Dear Heidi, Your kind recommendation truly means a lot to us! We're so glad you enjoyed our beautiful property, relaxing vibe, and unbeatable location. Also, we’ve shared your note about the hold with our leadership team, as your opinion is important to us. It was a joy having you stay with us at The Kimpton Harper Hotel, and we’re already looking forward to next time! Warm Regards, Rana Papson General Manager
Dear Heidi, Your kind recommendation truly means a lot to us! We're so glad you enjoyed our beautiful property, relaxing vibe, and unbeatable location. Also, we’ve shared your note about the hold with our leadership team, as your opinion is… Show more