Pools did not open until 10 am. No towels available at pools. No snack/ food options

Lots of room. Clean and well maintained. Kitchen was well stocked. Lots of activities

Stayed in August 2025

The lack of cleanliness of our units was a huge disappointment! We had to wash all of the linens and towels and the floors were dirty and some spots sticky. There were different hairs from previous tenants on towels and the sheets under the duvet, it was very gross and unsettling.

The size and location of the property was great, exactly what we needed. Very close to all of the attractions and shopping, and we were even able to see some skunks and bunnies!

Stayed in August 2025

Nothing to complain about

The place was beautiful staff really nice over all excellent stay. I will be returning soon.

Stayed in July 2025

Nice

Nice

Stayed in July 2025

NA

The community was beautiful. The staff were friendly. They had lots of activities to choose from on a rainy day. Convenient location.

Stayed in July 2025

The mattress is in need of an upgrade. Was a little uncomfortable for my liking.

It was quiet and very well maintained

Stayed in July 2025

The only complaint was the front desk people were not helpful when we got there they didn’t tell us what we were supposed to do when we were leaving they couldn’t find my reservation and they were no help to us. They said there was nothing they could do to help us. We ended up finding it on our own and it was a gentleman and two or three other workers just sitting around talking and swearing with each other not very professional

Cleanliness of the actually grounds and how spacious the townhouse was.

Stayed in June 2025

One hot tub was not working properly. The other two were barely warm. There were also babies and 3 and 4 year olds in the hot tubs, some unattended.

The house was private.

Stayed in May 2025

Nothing it waa great

Clean quiet

Stayed in September 2024

I appreciate the clean amenities, including the bedrooms. The staff was very helpful. Pool was great. It was in a great location- close to everything

Stayed in August 2024

Didn't enjoy the experience with the "Rat Snake"; some addresses can be a little confusing. The comforter on the beds isn't heavyweight.

Very clean 4 bdrm home & spacious, working appliances, huge sauna bathtub.

Stayed in July 2024

This was a great location and the staff was outstanding. Check-in was speedy and efficient, good experience with campus. The unit was clean and comfortable.

Stayed in June 2024

Dryer didn't work well and the 2 rm tvs didn't get the cable service... I didn't want to waste time having to wait for maintenance to fix it with a family of five we're on the move.

The pools, location, and employees

Stayed in July 2024

We had a problem with the pool towels. Also, they wanted us to keep them for our entire stay and wash them ourselves.

The house we were in had 2 kitchens, 2 living rooms, 3 bedrooms, 3.5 bathrooms. It was like having 2 condos with the same entrance. Close to Busch Gardens and downtown.

Stayed in July 2024

Room was nice , but family above us was very noisy, didn't get the peice and quiet that we wanted but I know that the resort has no control of that

Did not eat breakfast there

Stayed in July 2024

Housekeeping could use improvement. We waited a full day for linen for our let out sofa. They didn’t seem too concerned with getting them to us. I understand that it was a holiday weekend, but at least keep your guest informed of delays. I know the office staff paged them numerous times.

Friendly staff. Easy check in

Stayed in July 2024

Everything

Stayed in April 2024

When we checked in the hot water wasn't getting hot but it was fixed within two hours.

Our resort agent Tara did an excellent job with our accomadations pre-check in. She answered every call, gave us peace of mind and even checked in with us on check-in day. We also loved the location, and resort set-up.

Stayed in December 2023

Indoor pool was closed

Spacious, clean.

Stayed in July 2023

Location and sense of community

Stayed in July 2023

The pool was clean and extremely warm! The staff was friendly and the room was cleaned to a perfection!

Stayed in June 2023

The parking at the hotel was not good. You are not guaranteed a space near your rooms. Our room's phones didn't work.

The location of the hotel was great to get to Bush Gardens and Williamsburg.

Stayed in December 2024

See above

King Creek has the perfect location for all the needs of your vacation. I am taking about traveling in the area. One thing I didn’t like was there needs to be more lights to guide you thought out the complex.

Stayed in August 2024

Wasn’t what was in the description. Noise from units above loud and constant. You could hear pins drop. Mattress’s were hard.

Location

Stayed in July 2024