N/A

The staff was great

Stayed in July 2025

Dirty windows with tons is spider webs inside the windows

Close to downtown attractions

Stayed in May 2025

I had a lot of work equipment I needed to bring in and had to use a cart. Could have used some help getting it through small hallway. Everything else was great

Very moody and cool.

Stayed in February 2025

No bathtub

Very friendly and clean

Stayed in November 2024

Tyler and Timmothy are hospitable and informative and added to the enjoyable time we had. The hotel is beautiful, stylish, and a friendly/welcoming place to be.

Stayed in October 2024

the downtown area is a little boring at night, but the hotel was fine.

Nice hotel downtown. nice rooms and attentive staff. room was very comfy - really nice bed and the bar area was fun after a long day of work.

Stayed in June 2024

It was in a perfect location, close to everything and still quiet at night. The bourbon and burgers place was really good and the people that worked there were super friendly.

Stayed in June 2024

Nothing, I would definitely stay again!

Very clean, staff were welcoming and accommodating. Room was exactly as described.

Stayed in April 2024

I think the room was a bit pricey not to include breakfast. And the restaurant was not open when I arrived on December 17, 2023 to Kinley Hotel. I was told there was no chef. And The following day on December 18, 2023 the restaurant wasn't opened. Well, with the closed restaurant at Kinley hotel I was able to explore Cincinnati Fountain and surrounding blocks. So it wasn't that bad. I'm not a alcohol drinker so I wasn't interested in the bar. When I went to add another Hotel day due to delay with my return transportation to Detroit, the clerk mentioned a possible discount, but I didn't receive it. If I was thinking I should have made a separate reservation to get the discounted price for the Monday booking.

I like that when I arrived I was able to go to my room. And the map provided with nearby stores, restaurants and museums was stellar. I loved the hotel's decor. I also like the fact you needed your room key to activate the elevator which provided me with a sense of security as a single woman traveling alone.

Stayed in December 2023

My only complaint is we had to pay for valet and I was not aware there was no actual parking for guests.

Staff was very helpful and friendly. The room was clean and very nice.

Stayed in December 2023

If I had to put a negative, is the lack of parking. This is to be expected for a downtown setting, so be prepared for 20+ for parking. Again, not really a complaint as more of a be prepared.

From the get, the staff was amazing. They were very quick to greet us, welcome us into the hotel and get us checked in. They did a quick tour of the lobby, and we were shown the elevators. When we got to the room is was everything as perfectly described. It was very clean, the downtown view was great overall an excellent location. Close to a handful of good bars, and restaurants. Walking distance from both Great American Ballpark and Paycor Stadium. Along with the Andrew J Brady Music Center. If you’re looking for a beautiful , unique and perfectly crafted hotel; look no further. Enjoy!

Stayed in October 2023

Location was a little seedy but still ok to walk around.

The best pet-friendly and family-friendly room I’ve ever stayed in. We were offered an upgrade to a bunk-style room which was a very cool, amazing concept room. The staff was fantastic!

Stayed in July 2023

The staff and and valet people was great

Stayed in July 2023

Valet staff was very rude upon arrival. There were two. One was a supervisor. He was very rude. Water glass in room had lipstick.

Location was good.

Stayed in July 2023

Small beds... very comfortable, but I am just tall. No parking lot

Everyone was friendly and helpful. Definitely greeted us with smiles. Hotel was within walking distance to plenty.

Stayed in July 2023

Air conditioning did not cool room below 75

Nice staff

Stayed in July 2023

Check in was a little delayed, also couldn’t figure out how to use the in room phone to call front desk. Never given a Wi-Fi password either.

Location and cleanliness

Stayed in July 2023

It’s a small thing I think but the toiletries smelled like they were stale

All of the staff I came into contact with were polite and friendly and wanted to ensure my stay was going well

Stayed in June 2023

I wish the hotel would provide more services for eating or getting a quick meal. Breakfast was not good and needs improvement.

I loved the rooms and the ambiance of the hotel. Customer service was great.

Stayed in April 2023

everyone was great.

Very modern upscale

Stayed in March 2023

There's no microwave.

I like it that it is close to the ACDA conference rehearsal's location.

Stayed in February 2023

I didn't like the size of the rooms ....I get the building is older but the size is too small for a queen size beds. Rollaway beds are not available, if needed. But provided xtra linen, etc

The bed was very comfortable, rooms clean, cute fridge valet attendants, and desk staff were very helpful and friendly.

Stayed in January 2023

The hotel is in a very sketchy part of town and I definitely did not feel safe walking my dog around the hotel. The valet guy was less than helpful with my bags. The room smelled terrible. The bed was really uncomfortable. I was charged for a pet fee that was not disclosed when I booked the room. I pad nearly $400 dollars for a 2 star hotel.

Nothing

Stayed in April 2025

The bed was really hard and the sheets made me and my husband itch all night. We also found dried boogers on our wall. At first we were afraid it was a bed bug that was dried up. We did inspect the room, but did not see any signs of bugs.

The staff were friendly.

Stayed in December 2024