Reviews of Americas Best Value Inn Franklin 3 stars
1320 E Main Street, Franklin, 28734, United States
#15 of 31 hotels in Franklin
Guests' ChoiceReview score
Based on 131 hotel reviews
7.7Score breakdown
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Cleanliness
8.5
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Comfort
8.4
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Location
8.9
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Facilities
8.2
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Staff
8.9
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Value for money
8.5
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Free WiFi
6.7
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Reviewed: 28 July 2025
Debra
United States4 reviews8.0“What was the garden cooking all about?”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Mountain View - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
There needs to be some touchups to the paint on the walls and windows. It looks a little rough. Towels are paper thin and very rough. The "continental breakfast" consisted of a machine that dispensed fruitloops and tiny cups of coffee. There should have been a coffee pot and supplies in the room. Especially since the office was far away. Im not sure what the pool garden was all about or the cooking activity going on there. It was weird.
The staff was very nice, especially the lady in the office. The air conditioner worked really well. The hot water was good as well as the water pressure. The room was fairly clean, and the bed was comfortable.
Stayed in July 2025
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Reviewed: 13 July 2025
Anders
Denmark46 reviews4 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
No breakfast.
Convenient, nice basic rooms.
Stayed in July 2025
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Reviewed: 27 October 2024
Russell
United States6 reviews7.0“Just a place to sleet!”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
No Breakfast and the hot water was barely warm!
There was no breakfast or even coffee provided!
Stayed in October 2024
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Reviewed: 21 October 2024
Schmid
United States1 review7.0“Inn was OK, and could stay there again.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
There was no coffee in the room or the Inn Lobby.
Rooms were clean but dated.
Stayed in October 2024
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Reviewed: 18 October 2024
Linda
United States1 review8.0Very good- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Missing tissues in tissue box. Unable to get receipt for stay and didn't get one from booking.com. could one be emailed to me?
Heater and grab bars in bathroom.
Stayed in October 2024
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Reviewed: 14 October 2024
Aubrey
United States1 review7.0“good”- • Leisure trip
- • Solo traveller
- • King Room - Non-Smoking
- • Stayed 4 nights
hot water in sink was a hit or miss situation
Stayed in October 2024
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Reviewed: 30 September 2024
Thomas
United States20 reviews2 helpful votes8.0“I loved the view out the window. You're in the country, enjoy it!”- • Leisure trip
- • Solo traveller
- • King Room - Non-Smoking
- • Stayed 1 night
There were a few repairs that could have been done a little better.
I like budget motels when I travel. I only sleep in the rooms, I don't really spend much time in them. With that said, clean and comfortable are pretty much my standards. Whereas this is an older style motel it does have it's bumps and bruises, the owners kept it very clean and it was comfortable. I wouldn't hesitate to stay there again in future visits to Franklin. Thanks!
Stayed in September 2024
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Reviewed: 7 September 2024
Brian
United States59 reviews8.0“A great place near the Blue Ridge Pkwy”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Couldn't stay longer ... we've stayed here before and love it There isn't a breakfast or anything like it.
Everything ... the owner is onsite and was very accommodating to us; The location is almost adjacent to a main artery making the Blue Ridge Parkway very accessible
Stayed in September 2024
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Reviewed: 5 August 2024
Messick
United States2 reviews9.0“Couple 2 night stay”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Only problem was water did not drain in the shower. Just used a cup to rinse feet off when getting out.
Staff was friendly and helpful. AC and everything worked as it should. Great TV selections. Gave us extra pillows when requested. Affordable and well worth the stay. Will be staying here again when visiting family.
Stayed in August 2024
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Reviewed: 30 July 2024
David
United States4 reviews8.0“Fair enough but could use some improvement!”- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Beds are uncomfortable
Location
Stayed in July 2024
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Reviewed: 27 July 2024
Nowell
United States7 reviews9.0Superb- • Business trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Large clean room Great location Friendly staff
Stayed in July 2024
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Reviewed: 27 November 2023
Christie
United States18 reviews3 helpful votes9.0“We had a great time”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
It would be nice to have a coffee maker but luckily I bring my own anyway
The location is convenient
Stayed in November 2023
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Reviewed: 19 November 2023
Diane
United States4 reviews9.0“Great price and value for a clean , safe motel toom”- • Leisure trip
- • Solo traveller
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
This is not luxury lodging, but you don’t pay the high prices.
Very positive , kind, friendly owner!! Bed was very comfortable. Tv stations and nice tv. For the low price a perfect motel stay.
Stayed in November 2023
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Reviewed: 25 October 2023
Stephen
Ireland22 reviews2 helpful votes8.0Very good- • Solo traveller
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
location, helpful staff, easy quick check in
Stayed in October 2023
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Reviewed: 9 October 2023
Gary
United States1 review9.0“Will stay there again next year when we come back to the High Country.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
Nothing was wrong.
Room was large, beds were very nice. Very clean and quiet. This inn is not fancy and that was reflected in the price, but was comfortable and well taken care of. Excellent value for the price.
Stayed in September 2023
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Reviewed: 5 October 2023
Wurth
United States2 reviews9.0“Great place to stay at a good price !!”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
the problem with any place is you can't pick your neighbors, and some people are just noisy
The location was great, reasonable rates, clean room , the staff were great to work with on parking my 12' trailer, I'd stay here again !!
Stayed in September 2023
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Reviewed: 14 September 2023
Pati
United States4 reviews8.0Very good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Husband says his side of the bed was lumpy and he got poked. Air conditioner was struggling. No coffee in the morning.
Quiet, clean, convenient.
Stayed in September 2023
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Reviewed: 8 July 2023
Sorrenti
United States1 review7.0Good- • Leisure trip
- • Solo traveller
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Prompt assistance with tv and door
Stayed in July 2023
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Reviewed: 19 June 2023
Roy
United States4 reviews8.0“it was a last minute booking and the value was good”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The actual room could use an update The beds were not that great and for a king bed a couple of extra pillows would have been great
the value was good the room were dated but they looked like they might be in the process of updating. The bathroom in the room we were on had recently been updated
Stayed in June 2023
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Reviewed: 5 June 2023
Steve
United States39 reviews1 helpful vote7.0“It was clean, quiet, staid there two different times.”- • Leisure trip
- • Solo traveller
- • King Room - Non-Smoking
- • Stayed 1 night
Old ranch style motel, could park in front of the room.
Stayed in May 2023
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Reviewed: 30 May 2023
Candler
United States4 reviews8.0“loved it”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
no breakfast location was great
Stayed in May 2023
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Reviewed: 19 May 2023
Rick
United States51 reviews5 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • King Room - Accessible/Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
the hot water in the shower was barely more than room temp. and the ac operation took a minute to figure out. could use some brighter lights.
the room was huge. and in the back, was very private. vaulted ceilings!
Stayed in May 2023
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Reviewed: 27 April 2023
Donald
United States1 review8.0Very good- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Bed and pillows not very comfortable
Close to our destination
Stayed in April 2023
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Reviewed: 27 February 2023
Kimberly
United States2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Even though the room said it was a non-smoking room it smelled like someone had been smoking inside the room. The ice machine did not seem to be working properly. The bed was a little stiff but otherwise comfortable. The pillows were on the flimsy side and could have used a couple more.
The room was clean. The outlets worked. Although we did not use any of the appliances, they seemed to be in good working condition. The lobby was clean and customer service was great.
Stayed in February 2023
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