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  5. Reviews of Red Roof Inn Franklin, KY

Reviews of Red Roof Inn Franklin, KY 2 stars

2805 Scottsville Road, Franklin, KY 42134, United States

#5 of 10 hotels in Franklin

Guests' Choice

Review score

Based on 131 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.5

  • Location

    8.3

  • Facilities

    7.5

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 30 December 2024

    8.0
    Quiet and clean hotel stay
    • With a pet
    • Leisure trip
    • Solo traveller
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Room was very clean and staff was friendly. Hotel was quiet on the night I was there. The hotel is older, but well taken care of.

    Stayed in December 2024

  • Reviewed: 29 December 2024

    8.0
    Ok, would stay here again
    • Business trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dog friendly, provided pick up bags for doggie clean up. Room clean. Floor bubbling in a couple places. Staff friendly and efficient.

    Stayed in December 2024

  • Reviewed: 22 December 2024

    7.0
    Decent place if you just need a quick shower and to lay your head for a few hours.
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The tv didn’t work and tried calling the front desk for assistance but none was provided.

    Stayed in December 2024

  • Reviewed: 30 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rooms were very humid, and although non smoking was stated they did smell of stale smoke.

    Very clean rooms

    Stayed in September 2024

  • Reviewed: 21 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with One Queen Bed Disability Access Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The staff

    Stayed in September 2024

  • Reviewed: 16 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bars in the shower. No bar in shower

    Good

    Stayed in August 2024

  • Reviewed: 23 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The lights outside right over the windows. I understand security but I think they could be place between rooms not directly over windows

    Got breakfast. Showers where nice.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    7.0
    Reasonable cost with some negatives.
    • Leisure trip
    • Couple
    • Deluxe Room with One Queen Bed Non-Smoking
    • Stayed 1 night

    No coffee in the lobby after a long day of travel. No coffee available for departure. Poor breakfast selection. Reflectance to provide a receipt for my records..

    Room cleanliness. The cost was very reasonable. The help was very pleasant and helpful. Room was very quiet and close to the interstate.

    Stayed in December 2023

  • Reviewed: 1 November 2023

    7.0
    Good price for what I needed
    • With a pet
    • Leisure trip
    • Solo traveller
    • Deluxe Room with One Queen Bed Non-Smoking
    • Stayed 1 night

    It was off a busy road which made it a little challenging to walk my dog, but I expected this knowing that the property was right off the highway. There was quite a bit of green grass fields around the property that we were able to walk through and make due though. The free breakfast also isn't anything to write home about.

    This was exactly what I needed right off the highway for a one night stay with my dog. As always, I appreciate the dog stays free policy at Red Roof Inns. I liked that the rooms didn't open up directly to outside and that there were hallways that you walked through to get to room (makes it feel safer). The rooms had been updated with plank flooring and overall felt clean. The room was a good size, the king bed was comfy, and the price couldn't be beat for what I got!

    Stayed in October 2023

  • Reviewed: 14 October 2023

    7.0
    Clean and quiet but smelly
    • Leisure trip
    • Family with young children
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It smelled really bad. To me it smelled like smoke, but also couldn't really catch what the smell is. Tried to tell this at the front desk and the first response was "no it doesn't smell" and "our cleaners do a wonderful job". After a while I finally asked if we could have another room. The lady came to smell our room and still were convinced that it doesn't smell and were a bit laughing at us. We got to chech another room which didn't smell and wanted that one. It was a different kind of room, so we changed it again while doing new keys for the same kind of room we already had (by their request). Unfortunately that room smelled worse than our current room, so at the end we stayed in our original room. Didn't like the way it was handled (by not believing us and thinking we are ridiculous), otherwise a good experiense. You got used to the smell after being in the room for several hours (still smelled it though). Got a little bit of odour to our pyjamas but none other clothes.

    The room and the bathroom were clean. It was really quiet, you couldn't really hear anything from the other rooms or from the corridor. The bed was okay to sleep in.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    Would stop again
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was a bit musty smelling Pillows are small

    Pets stay free!! Property was clean with lots of grass to walk on. Rooms are large and seem updated Nice park 5 min away. Food options close. Staff very nice

    Stayed in October 2023

  • Reviewed: 23 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The toilet was loose in the bathroom on the floor, so it rock back-and-forth

    Staff is real friendly and eager to help!

    Stayed in September 2023

  • Reviewed: 19 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Beds weren't comfortable No elevator for this facility, made it difficult to get belongings up and down stairs safely.

    Convenient location

    Stayed in July 2023

  • Reviewed: 17 August 2023

    7.0
    Red flag
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I always pay with my bank card and the gentleman at the desk demanded I pay $60 in cash since I didn't use my CC. Normally they just put a hold on the card and it comes back a few days later but he told me I needed to go to the gas station ATM to get cash.

    Our room was clean and comfortable.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    8.0
    Good Alternative at a reasonable price for a short stay! :)
    • With a pet
    • Leisure trip
    • Couple
    • Deluxe Room with One Queen Bed Non-Smoking
    • Stayed 1 night

    The lack of counter space was an issue. Also locating a toilet with no lid below storage cubbies was not a good idea! Not having coffee available 24/7 after a day of 8 hours of driving was not appreciated. This is pretty much an industry standard! Breakfast was WAY too spartan; milk and juice were not replenished. A venue with more offerings would be appreciated.

    The location away from Nashville was great. We felt safe! The room was very clean! We have stayed here several times and the price was consistent and reasonable. No pet fee charge was appreciated! A good area for our pet to walk in! The lady who was the front desk clerk who checked us in was very personable! :)

    Stayed in August 2023

  • Reviewed: 8 August 2023

    8.0
    Great place to stay for the cost
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No coffee maker in the room & $60 damage deposit required. Have never encountered this request, but was refunded that amount at checkout (Luckily had enough cash on me.) Should have a note on website & at location warming customers about this.

    Quiet location, friendly staff, nice shower & breakfast

    Stayed in July 2023

  • Reviewed: 8 July 2023

    8.0
    Clean Facility at a Reasonable Price
    • Leisure trip
    • Couple
    • Deluxe Room with One Queen Bed Non-Smoking
    • Stayed 1 night

    Coffee was available for the 1st time in the evening! Twice before coffee WAS NOT available. For someone who has been on the road for eight hours this is unacceptable.

    Breakfast is okay. Waffle, small pin wheels and cereal available. Also milk and juice. Very simple. Coffee is available for brekfast.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room with One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not enough towels

    Stayed in July 2023

  • Reviewed: 5 July 2023

    8.0
    First Time In Franklin
    • Leisure trip
    • People with friends
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    It rained heavily one day while we were there, and the rain leaked through the AC unit onto the floor.

    It was a very nice olace to stay, and the staff were very accomodating to our small group.

    Stayed in May 2023

  • Reviewed: 29 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Weird smell in the room. Bedding could’ve been cleaner

    Location Rooms don’t have carpet

    Stayed in June 2023

  • Reviewed: 29 April 2023

    7.0
    Very clean, comfortable, nice breakfast
    • Leisure trip
    • Couple
    • Deluxe Room with One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The first room we were assigned had been smoked in. We mentioned it to the desk just so we didn’t get charged for smoking. She immediately changed our room.

    Stayed in April 2023

  • Reviewed: 26 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    we were in rm 123… we parked as directed right outside, but I noticed 2 nails and a washer on parking lot pavement right by us…. not good! also, wish there was a coffee maker in the room.

    fairly pleasant. clean bedding. one wash cloth was ‘stained’

    Stayed in February 2023

  • Reviewed: 27 November 2022

    8.0
    Good value with clean comfortable accommodation and friendly staff.
    • Leisure trip
    • Couple
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night

    It was all fine for the price.

    Breakfast was simple but adequate and the breakfast area was spotless.

    Stayed in November 2022

  • Reviewed: 30 October 2022

    6.0
    • Leisure trip
    • Family with young children
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

Showing 1 – 25

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