1871 East Grand Avenue, Hot Springs, AR 71901, United States of America
#119 of 119 hotels in Hot Springs
Guests' ChoiceBased on 144 hotel reviews
6.2Cleanliness
6.7
Comfort
6.9
Location
7.6
Facilities
6.6
Staff
7.4
Value for money
6.9
Free Wifi
6.4
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End of dialog contentReviewed: May 24, 2024
Conway
United States of AmericaThe rooms needed to be redone the baseboard in the bathroom was stained from the bathroom being flooded the desk in the room was broken refused to give us enough towels wasent no where to find the dumpster for us to take out our trash vending machine was broken cleaning lady was rude
I liked that the property was affordable and somewhat quiet
Stayed in May 2024
Reviewed: April 14, 2024
Greg
United States of AmericaThis is an older facility, keeping that in mind. The room walls were very thin. I could hear the conversation between the people next door. The dead bolt did not work. The bathtub appeared to have patched holes. The door jam to the bathroom was rotted out. A dozen little other things that could be mentioned.
The location was excellent.
Stayed in April 2024
Reviewed: January 14, 2024
Airrein
United States of AmericaNeeds updating
Cheap
Stayed in January 2024
Reviewed: January 14, 2024
Airrein
United States of AmericaRooms need updating.
I like that it’s close to town but not in the city. Great prices
Stayed in January 2024
Reviewed: July 19, 2023
Rebekah
United States of AmericaThe fact that I had to clean and sanitize entire room before I sat down is a def negative in my book. The balcony door did not lock properly and in turn I had no sense of secut
Not really much we liked.
Stayed in July 2023
Reviewed: May 16, 2023
Cherry
United States of AmericaThe guy did try to get the pool open but I'll never really understand why you wouldn't have it ready by a Friday night in May. My friends momma fell and got bruised pretty good wasn't much care about it definitely not a safe design of the concrete and the rooms.
Clean room, lots of TV channels, great location, air worked very good
Stayed in May 2023
Reviewed: April 10, 2023
Marcella
United States of AmericaRooms could use updating sink and bath tub faucets didn't work properly also found syringe in bathroom light fixture
Good staff members and clean
Stayed in April 2023
Reviewed: March 23, 2023
Karen
United States of AmericaI saw roaches in my room but didn’t tell the other family. Room was in need of some repairs.
Wasn’t told about breakfast so didn’t eat breakfast there
Stayed in March 2023
Reviewed: September 11, 2022
April
United States of Americathe room was hot even with the ac on the coolest setting.the hot tub had black stains in the hot tub
i love the hot tub in the room.
Stayed in September 2022
Reviewed: August 2, 2022
Crutcher
United States of AmericaNo breakfast being served
I like that its right next to the Waterpark an very convenient far as restaurants and stores
Stayed in August 2022
Reviewed: July 22, 2022
Graci
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: March 20, 2022
Sheila
United States of AmericaNo closet, had to hang our clothes on the doorknob, no continental breakfast.
Clean room big bed.
Stayed in March 2022
Reviewed: September 27, 2021
Seeton
United States of AmericaBroken tiles & mold in shower, hair dryer broken with 1 of the wires cut in half & it was plugged in, no switch plate on light switch. Ottoman cover was nearly ripped off. Was in room 222 Hot Springs Arkansas.
Stayed in September 2021
Reviewed: September 13, 2021
'veronica
United States of AmericaThere were roaches in the bathroom. Not many plugs.
Good value and comfy beds.
Stayed in September 2021
Reviewed: August 28, 2021
Christine
United States of AmericaOur room was nice but my daughters room was terrible. Sink was falling off the wall, fan cover missing, writing on the walls, rust in the sink, etc. She had to transfer to another room that was not falling apart. Needed some paint and touches that would have been an easy fix to make it presentable.
Location
Stayed in August 2021
Reviewed: July 19, 2021
Brittney
United States of AmericaNeed some work done to the walls, tubs, and better cleaning
The room wasn't like I thought they would be need some work done to them
Stayed in July 2021
Reviewed: May 24, 2024
Jacelyn
United States of AmericaThe room was disgusting. Thank god I always carry my own cleaning supplies. I don’t think it’s been wiped down in months. We had to shower with our shoes on, and without shutting the shower curtain for fear of it touching us with its mysterious red stains. Shower curtains can be purchased for a dollar… The chair had fabric draped over it and then stapled. All the walls had something all over them, to the point we kept our dogs on their leashes so they wouldn’t lick anything. If we could have been refunded, I wouldn’t have even stayed there. Much better options in this town for nearly the same price. I wish I would have done my research.
There were shockingly no bugs.
Stayed in May 2024
Reviewed: April 30, 2024
Dean
United States of AmericaThe bathtub spigot constantly leaking Airconditioner did not allow me to change the temperature the floor moulding rotting away
no breakfast
Stayed in April 2024
Reviewed: April 16, 2024
Rodricus
United States of AmericaThe owner was down to earth and very polite and understanding.. The staff are friendly and very efficient in there everyday duties..The room are spacious and very well maintained..
Stayed in April 2024
Reviewed: April 14, 2024
Jennifer
United States of AmericaNothing. No problems.
Really nice for the price! Staff was friendly
Stayed in April 2024
Reviewed: March 25, 2024
Huggins
United States of AmericaNa
Good value
Stayed in March 2024
Reviewed: March 20, 2024
Ramona
United States of AmericaBed smells of urine, no shower grab bars, old dirty broken furniture, no coffee. Nothing to hang clothes up or towels on.
I was there for a funeral. The hotel was close to the church.
Stayed in March 2024
Reviewed: March 19, 2024
Darin
United States of Americacigarette burns piece of tile missing toilet lid loose
Convenient
Stayed in March 2024
Reviewed: March 11, 2024
Jessica
United States of AmericaN/A
Our room was VERY clean. Beds were soft. We arrived around 4 am and the man at the reception desk was so sweet as well as the rest of the staff this morning. We would most definitely recommend this motel!
Stayed in March 2024
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