The pillows and bed could be a little more comfortable. The price is just too high for what it is.

The atmosphere and upkeep of the outdoors is just beautiful.

Stayed in August 2025

Our room lacked a bath, so if you want a bath tub make sure you enquire before booking. Breakfast was great, although we quite enjoy a buffet style breakfast and find it works better for families. I was disappointed to see birds flying on tables and eating food from the tables at the breakfast restaurant. The hotel needs to put a net cover over the outside seating area to keep birds out. We sat inside a lot to avoid this and such a shame to miss the views and sunshine. The showers could have been more powerful in the rooms for a more luxurious stay.

Beautiful resort, spacious grounds you can walk and beautiful gardens and flowers. Great facilities for children and plenty of pools on offer. Also the gym and the arcade were enjoyed by our family.

Stayed in August 2025

Rooms were humid and musty. Room by the golf course had ZERO towel hooks and carpet was moist all the time. Yuck.

Staff and things to do for kids. Golf course first class. Food was great.

Stayed in July 2025

Breakfast room did not have enough staff to cook and serve the food.

Beautiful resort

Stayed in April 2025

The room wasnt clean as it should be. One of a glass had lipstick marks on, toilet bowl had stains that was just disgusting. Trash was on the walk way to our room The staff at the front desk was not friendly at all. With the amount money we paid, i thought we deserved some like of good customer service. Staff at the front seems to be too busy for us to ask questions. Staff at the pools was super friendly though which made our stay better.

I liked the decorations . It looks very pretty

Stayed in August 2024

Breakfast from room service... it was not warm enough.

Would like to see more choices on the menus for breakfast, as well as dinner. Loved the lunch at the spa cafe Enjoyed the garden pools. They were very clean and the water was warm! Loved our massages at the spa.

Stayed in July 2024

well….. honestly, it lost its family values. feels a lot less built for families than previous years. hotel room smelled, phone didn’t work, called front desk, spa, concierge etc and no lines worked went to busy signal, internet never worked so we couldn’t get work done while we were there, hotel room booking was extremely confusing on what type of room we are reserving online which ended up not being the type of room i asked for, ridiculous rate for what the room had, old outdated key cards that didn’t work every other time, feels like it’s all about money money money. when i walked over to front and told staff about the issues of the room they only said sorry about that, we will look into it…. really? might be the last time we come. totally lost tue feel we loved so much

we were surprised buffet wasn’t there anymore. breakfast we did get was great. location yes. lots of options to do at the hotel. beautiful exterior.

Stayed in September 2023

Construction and a lot of kids

Staff

Stayed in August 2023

I’m not sure the value is there in the room. I wanted more for almost $500.

Spa

Stayed in June 2023

not for every budget

the layout and all amenities. pools are awesome for the kids

Stayed in April 2023

We loved that it wasn't too crowded, the beds were so comfy and my son loved the pool. Wish we could have stayed a little longer.

Stayed in April 2023

Rooms are so outdated and dark. Lighting is horrible, noisy fridge. Sad on the inside.

The staff were what makes the hotel. The grounds are beautiful. Loved the fireplace

Stayed in March 2023

Staying at a resort I had hoped the sheets would have been nicer and not so itchy. The room seemed to need some upgrades such as paint, scrubbing the hard water residue off the shower doors, there was old hair in the coffee pot and the toilet paper holder was broken. My husband didn't care for the ringing bell every hour. It kept waking him up all night. We also didn't care for the bathroom doors that didn't provide any privacy at all. We ordered pizzas from the marketplace and the pizzas were undercooked and missing several toppings. Also wished those could have been delivered instead of having to walk out in the rain to get them. Disappointed that they charged for wifi. Haven't seen that at a resort before in my experience. Would have loved if they provided a couple bottles of water. Could have used those in the morning.

The grounds are beautiful and so beautifully decorated for the holidays. Great selections of restaurants and amenities. The lobby shop was incredible with so many options of everything you need right there. We absolutely loved the tub in our bathroom. So relaxing. The valet gentlemen were so nice and helpful as well as housekeeping. The gym was amazing! We loved the touch of providing umbrellas. We needed them.

Stayed in January 2023

The room needed upgrading. The hotel is in fair condition, but for the price, not a 4 star hotel.

The staff were great. They were very courteous and professional. They were friendly and very helpful.

Stayed in December 2022

Room service.

Such a beautiful resort! The rooms, architecture and peacefulness.

Stayed in October 2022

I was charged 400$ in my credit card for the check-in. That was supposed to be returned after my stay. 1 month has passed and it was not yet returned. I messaged the hotel and they said it would be returned... but so far...

Stayed in August 2025

Nothing

The beautiful flowers everywhere were gorgeous!!!

Stayed in August 2025

I enjoyed this place and I am looking forward to coming back.

Omni is a beautiful resort. The landscape and property is gorgeous. It is def a getaway spot. The spa was enjoyable. The room was a nice size and it was clean. You definitely get your steps in, parking is a distance away from the hotel rooms.

Stayed in June 2025

Absolutely abysmal experience at Omni La Costa Resort & Spa, a complete rip-off! For nearly $4000 for three nights, we expected a luxurious family suite for seven, but what we got was a nightmare. The first 'suite' was two open, interconnected rooms – no kitchen, incredibly dirty, and I found two spiders, a serious concern with a baby present. I have pictures to prove the deplorable conditions. After complaining, we were moved to a 'better' suite, yet shockingly, they charged us extra despite the initial unacceptable conditions. This second suite, while larger, reeked of a foul odor. To make matters worse, incessant noise from the room above, even after calls to the front desk and assurances of security intervention, continued unabated throughout our stay. This hotel is a disgrace and a monumental waste of money. Avoid at all costs.

Nothing

Stayed in June 2025

Old, could hear people above, staff was awesome, but facilities were decrepit.

Stayed in April 2025

The junior suite building was very old, outdated, industrial trash bins were visible, no elevator

The grounds were beautiful and lush!

Stayed in September 2024

Food choices were limited in Market facility.

Beautiful clean grounds. Well laid out pools for Children.

Stayed in August 2024

I was awoken to two cockroaches on the bed sheet and pillow. So I decided to just get up and leave in the middle of the night. Front desk did not accommodate my stay.

Ambiance

Stayed in July 2024

No bad reviews

All

Stayed in July 2024