809 Truman Avenue, Downtown Key West, Key West, FL 33040, United States
#17 of 52 hotels in Key West
Guests' ChoiceBased on 378 hotel reviews
8.7Cleanliness
9.4
Comfort
9.3
Location
9.2
Facilities
9.0
Staff
9.3
Value for money
8.2
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 August 2025
Gerda
United KingdomA bit outdated and had some smell in the hallway
Great location.
Stayed in June 2025
Reviewed: 18 August 2025
Walter
United Statessome street noise; navigating TV stations; saw reviews critical that you don't check in at the building....this is not an issue; it's across the street and very convenient.
great staff; very clean; charming; nice room; comfortable; convenient location; onsite parking; breakfast included
Stayed in August 2025
Reviewed: 9 August 2025
Rodríguez
United StatesIt took me by surprise that the check in was in the resort across the street , however, no bit deal
The location was perfect, break fast was good , the room and pool where clean and nice, it was exactly what i was looking for
Stayed in August 2025
Reviewed: 8 August 2025
Marlene
United StatesI loved the house vs hotel crowds. We had a private entrance from the outside. Beautiful and quiet.
Stayed in August 2025
Reviewed: 19 July 2025
Santiago
United StatesLocation good, maybe could some more options
Stayed in July 2025
Reviewed: 14 July 2025
Katrina
United StatesThe continental breakfast across the street was lacking. We decided to eat at local cafes every morning after checking it out. Just not a lot of options at all. Something to keep in mind because there weren’t any breakfast options that were close by. There was also some construction being done to the house during our stay and I don’t remember seeing any notice about that but it wasn’t very disruptive.
Centrally located, clean, beautiful architecture, and friendly staff. It was the perfect weekend getaway.
Stayed in July 2025
Reviewed: 8 July 2025
Kimberly
United StatesNothing
This property was quiet and in the perfect location. We will definitely stay here again.
Stayed in July 2025
Reviewed: 8 July 2025
Stephanie
United StatesIt is next to a house under construction, so I woke up at 7:30 AM because of the noise.
It is spacious, clean, and good quality-price relationship.
Stayed in July 2025
Reviewed: 28 June 2025
Gary
United StatesThe only drawback and it is minor. No elevator for 2 nd floor!
We loved the room, the porch was a bonus as was the pool!
Stayed in June 2025
Reviewed: 12 June 2025
Delvis
United Statesnothing
Nice facility
Stayed in June 2025
Reviewed: 9 June 2025
Elisabeth
GermanyBeautiful historic building with stylish decor and a lovely atmosphere. Very clean and comfortable. There’s a small but very inviting pool, perfect for a refreshing dip after a day of exploring Key West. Check-in and breakfast take place across the street at Silver Palms Inn. Breakfast was nothing special though. The location is excellent: central yet quiet at night. Just a 10-minute walk to Duval Street and about 30 minutes to Mallory Square. We truly enjoyed our stay and would happily come back anytime.
Stayed in May 2025
Reviewed: 4 June 2025
Julianne
United StatesThe only issue, and it was terrible was the air in the room. The room never got really cool. We had it on 61 and it never timed off. The ceiling are 12 ft and it is an old house they’ve redone so I’m sure that is why the room never felt really cool like other hotel rooms will get. This wasn’t enough of a problem to make us not stay again though!
Very nice property. The pool area was great. Our room opened right out to the pool. Loved it and would stay again.
Stayed in June 2025
Reviewed: 2 June 2025
Rick
United StatesNothing
Continental breakfast was more than adequated
Stayed in June 2025
Reviewed: 31 May 2025
Tristin
United StatesThe place was nice and comfortable. The reception at check-in explained what to do in the city, how to get there and all the points. Very attentive. At checkout we got a bottle of water.
Stayed in May 2025
Reviewed: 22 May 2025
Keith
Irelandno complaints
Peter the front desk manager was very pleasant and helpful as were the younger front desk staff. The pool and pool area were pleasant and perfect for cooling down. The inn gave residents a bottle of water in the morning which was a nice touch. The breakfast was good and included a cooked omelette. My room was a good size and a good shower.
Stayed in May 2025
Reviewed: 17 May 2025
Bonnie
United StatesN/A
Really cute old house turned into Inn. Very nice staff. The omelette poolside was great! It was also close enough to walk to everything, but not so close that you were kept awake by noise from Duval. It was great.
Stayed in May 2025
Reviewed: 16 May 2025
Klaus
MexicoRooms had no phone and I was not able To early check-in, other than that customer Service was very good
Great balance of price, location and acomodación
Stayed in May 2025
Reviewed: 15 May 2025
Jano
SlovakiaMy room was facing the busy Truman Av and was realy noisy. All the time
Nice place, comfortable, stylish, very friendly staff at the reception desk
Stayed in April 2025
Reviewed: 11 May 2025
Bonnie
United StatesThe room was a perfect size, and the bathroom was very nice. The location on Truman made it perfect for walking everywhere. We didn't get into our car until we left! It was a $6 Lyft ride to Malorey Square for a nice dinner. The pool and grounds are kept very clean. Being on Truman, you'll hear the fire engines. However, at night, it didn't bother us. Enjoyed sitting on the balcony after a long day of walking. Definitely recommend!!! Will be back.
Stayed in May 2025
Reviewed: 7 May 2025
Zellers
United StatesN/A
Clean , quiet and close but not too close to Duval street
Stayed in April 2025
Reviewed: 6 May 2025
Glenda
United StatesWas satisfied with our stay. Room was clean, bed was comfortable, and staff was friendly and helpful.
Did not participate in the breakfasts.
Stayed in May 2025
Reviewed: 3 May 2025
Ron
United StatesA bit pricey
Stayed in April 2025
Reviewed: 26 April 2025
Theodore
United StatesWater pressure in shower could've been stronger.
The bed was amazingly comfortable. I slept very well.
Stayed in April 2025
Reviewed: 19 April 2025
Karen
United States. Big room!! 👍 big bed, good breakfast Free parking.
Stayed in April 2025
Nijmegen, Netherlands
San Donato, Italy
Seoul, South Korea
Modena, Italy
Telford, UK
Åkirkeby, Denmark
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content