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  5. Reviews of Sonesta Essential North Houston

Reviews of Sonesta Essential North Houston 2 stars

415 Fm 1960 Road, Houston, TX 77073, United States

#428 of 442 hotels in Houston

Guests' Choice

Review score

Based on 140 hotel reviews

4.0

Score breakdown

  • Cleanliness

    4.9

  • Comfort

    5.2

  • Location

    5.5

  • Facilities

    4.5

  • Staff

    5.8

  • Value for money

    5.2

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 24 June 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There is a smell when you first walk in there. The hall floor is dirty. The bathroom towels looked dirty also the sheets. I can say I didn't see any bugs. If someone is looking for comfortable. This is not the place.

    The price.

    Stayed in June 2024

  • Reviewed: 8 April 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The pet smell & the amount of drug activity was a factor for me.

    The room was decently clean.

    Stayed in April 2024

  • Reviewed: 23 March 2024

    4.0
    This Motel 6 would have been better if the room service was better. Not happy.
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 2 nights

    Room service or the lack thereof. We didn't get clean towels and we had to purchase them out of pocket. Very disappointing.

    Stayed in February 2024

  • Reviewed: 23 March 2024

    3.0
    Not staying here again
    • Business trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Shaky elevator and a lingering odor in the building

    The fact that my husband and I had to go buy towels because none were clean and no one cleaned our room was a horrible look.

    Stayed in February 2024

  • Reviewed: 17 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    It has a smell, they don’t give you toilet paper you have to ask for it. They also had roaches

    Stayed in August 2023

  • Reviewed: 6 July 2023

    5.0
    The place is going down from the first time I stayed there.
    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    No pool are breakfast

    Stayed in July 2023

  • Reviewed: 26 June 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 2 nights

    The female desk clerk ignored my wife for 5 to 7 minutes when we got locked out of our room and needed a new key. She was the only customer in the lobby.

    There wasnt an ice machine that we could find ànywhere on the property. Nore was there any paperwork or brochures for the area or property. A basic basic motel.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    4.0
    it was not a good place to be during renovations
    • Business trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    dirty

    close to the highway

    Stayed in June 2023

  • Reviewed: 12 May 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I was there three days and couldn't get a remote to the TV and it literally smells like dogs.

    Stayed in May 2023

  • Reviewed: 24 April 2023

    4.0
    the morning lady was very sweet.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    1. i didn’t get the room i booked 2. the room he gave me the first time was dirty 3. the guy was very rude about getting me into another room

    Stayed in April 2023

  • Reviewed: 19 April 2023

    3.0
    Poor
    • Solo traveller
    • Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    filthy

    nothing

    Stayed in March 2023

  • Reviewed: 16 April 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    the staff were rude

    pool and the big space

    Stayed in April 2023

  • Reviewed: 5 March 2023

    4.0
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 18 February 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    nasty smell and poor housekeeping... also sighted small roaches in the hotel

    location and price

    Stayed in February 2023

  • Reviewed: 5 January 2023

    3.0
    None
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Cockroaches in the bathroom. Blankets not well cleaned. Microwave didn't work. Staff was not available at reception in the early mornings. No drinking water facility in the entire hotel.

    Cost

    Stayed in January 2023

  • Reviewed: 2 January 2023

    3.0
    it was close to where I needed to be but I will never stayed there again
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    it had a smell and my room had dead roaches people hanging outside in the parking lot…drug dealers

    it was close

    Stayed in January 2023

  • Reviewed: 10 December 2022

    3.0
    Poor
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access - Roll In Shower
    • Stayed 2 nights
    • Submitted via mobile

    The beds were way to hard and there were people yelling and dogs barking the whole time

    Nothing really

    Stayed in December 2022

  • Reviewed: 15 October 2022

    4.0
    Hard to do in a "short sentence"
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The fact that there's roaches, mold, some showers need to be fixed along with AC. There's no Ice machine, no coffee, exercise room unavailable, prostitutes, addicts and dealers hang around on property, they charge for soap, shampoo and conditioner, soda machine always keeping your money and the Manager's girlfriend is rude and acts and parks like she owns the property.

    I like the pet policy

    Stayed in September 2022

  • Reviewed: 5 September 2022

    3.0
    Disgusting place - Skip it!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The swimming pool looked like a swamp. Looks like it had not been taken care of or maintained in several months. There was no toilet paper, facial tissue, or basic toiletries provided in the bathroom. The towels were tiny and very thin. The beds were old and worn. The sheets didn’t look clean. There were dead and living bugs in the rooms. The elevator and third floor smelled like marijuana the entire three days we were there. The front desk lady who assisted with check in was rude. She only said one word to me. Never greeted me nor smiled. I will never stay at this place again and I don’t recommend it to anyone.

    Stayed in September 2022

  • Reviewed: 3 September 2022

    5.0
    it was alright but the area and temp in the room all and all wasn’t worth the price
    • Business trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    the a/c barley worked and the room was hot

    bed was comfortable

    Stayed in September 2022

  • Reviewed: 20 June 2025

    2.0
    I personally would not recommend someone book a stay here
    • Leisure trip
    • Solo traveller
    • King Studio
    • Stayed 1 night

    The cleanliness of the facility from the onset threw me for a loop: there was a particular smell that hit me as soon as I entered the building. I encountered that same smell in the room as well, particularly coming from the air conditioning unit. The beddings had some stains too. The place needs plenty work

    The stafff were friendly, I cannot say anything bad with regards to that.

    Stayed in June 2025

  • Reviewed: 29 May 2025

    10
    Exceptional
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Great hotel great customer service and very comfortable and quiet

    Stayed in May 2025

  • Reviewed: 11 July 2024

    2.0
    Burned this place it sucks
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    This place was so nasty. It smells like a crack and smoke house. The carpet is peeling off the elevator are so disgusting. The new management are even scared of the guest there. Even the bed we got was so nasty it had cigarettes burns and their covers were stained with pee. The room smell is of dogs, almost smell rotten. One last thing the floor to room had dog piss. I went back and requested another room they weren’t budging. I hate how I spend $500 in a horrible spot!!! NEVER AGAIN!!!! Please don’t go.

    This place was so nasty. It smells like a crack and smoke house. The carpet is peeling off the elevator are so disgusting. The new management are even scared of the guest there. Even the bed we got was so nasty it had cigarettes burns and their covers were stained with pee. The room smell is of dogs, almost smell rotten. One last thing the floor to room had dog piss. I went back and requested another room they weren’t budging. I hate how I spend $500 in a horrible spot!!! NEVER AGAIN!!!! Please don’t go.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    2.0
    It was horrible
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The price was more than what I booked for on the site... The hotel was not as clean as advertised...and the hallways reek the smell of wet dogs..

    The location was okay

    Stayed in July 2024

Showing 1 – 25

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