350 Meijer Drive, Florence, KY 41042, United States of America
#15 of 31 hotels in Florence
Guests' ChoiceBased on 1215 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.3
Staff
8.8
Value for money
8.4
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Jeff
United States of AmericaPillows were terrible. Pillows were so soft that when I laid my head on it my head went all the way to the bed. In contrast the bed was way too firm for me. When I got out of bed in the morning I felt as if I slept on a floor. We had false alarm fire alarm go off during the night but I believe it was because of a power outage so it really was out of anyone’s control. Just a big frustration.
Breakfast was good. Good location. Enough room for everyone to sit.
Stayed in May 2024
Reviewed: May 8, 2024
John
United States of AmericaBarking dogs left by owners with "do not disturb" sign in door. Free breakfast was the same every day, nothing to look forward to.
Stayed in May 2024
Reviewed: May 6, 2024
William
United States of AmericaI arrived at check in time but the room was not ready.
Rooms are rarely ready on time, by check in.
Stayed in May 2024
Reviewed: April 30, 2024
Timothy
United States of AmericaBreakfast was ok, but just ok. They didn't have enough regular coffee in the dispenser, and I couldn't wait around for them to brew a new pot. The breakfast choices were ok, although the waffle iron was gummed up with the last rounds of waffles that hadn't been cleaned out. We ended up checking out and going to another restaurant to have breakfast. Elevator had issues - very jittery as it arrived at floors.
Location is very good. Room was clean, and the overall state of the facility was great. They had a decent number of pillows, and the ice maker was right around the corner down the hall. Fridge and microwave in the room was a plus.
Stayed in April 2024
Reviewed: April 29, 2024
Debra
United States of AmericaThe pool was cold
The location was great, bed comfy, staff was friendly.
Stayed in April 2024
Reviewed: April 27, 2024
Debbie
United States of AmericaThe 2nd room was very noisy at night due to it being next to the interstate. No one else was bothered by the noise though. Hot tub bleached our swimsuits.
Room was clean and had everything we needed. Each bed had separate rooms, which was nice. Breakfast was good.
Stayed in April 2024
Reviewed: April 23, 2024
Hill
CanadaEverything was great with our stay and the staff (Nathan) couldn't help us enough.
Stayed in April 2024
Reviewed: April 23, 2024
Graham
United States of AmericaNo complaints
Good facilities and nice rooms
Stayed in February 2024
Reviewed: April 22, 2024
Gloria
United States of AmericaClean, friendly staff, nice breakfast
Stayed in April 2024
Reviewed: April 14, 2024
Stephanie
United States of AmericaThis was a good one. I was pleased it was still nice. Near good restaurants and a mall
Stayed in April 2024
Reviewed: April 13, 2024
Michael
United States of AmericaToilet wasn't flushing right. Took a couple of flushes to get it to flush. Hot Tub wasn't working. Timer was broke. Also a suggestion of ADULT ONLY HOURS AFTER 10PM in the pool hot tub area.
As always. The staff is very friendly. Breakfast was great. And the bed is always VERY Comfortable. Always VERY CLEAN!
Stayed in March 2024
Reviewed: April 9, 2024
Sergio
United States of AmericaNot having issues with the keys
Location was great to visit places
Stayed in April 2024
Reviewed: April 3, 2024
Robert
United States of Americathe pool was very slippery the breakfast eggs were watery the orange juice was not available the first morning of out stay
Stayed in March 2024
Reviewed: March 30, 2024
Jim
CanadaNothing to be dis liked
Excellent- hot and plenty. May need more tables
Stayed in March 2024
Reviewed: March 30, 2024
Kimberly
United States of AmericaPet friendly, clean and good location.
Stayed in March 2024
Reviewed: March 24, 2024
Mary
United States of AmericaThey didn't have any more waffles lol
The room was beautiful It was very clean, It was comfortable and we enjoyed our stay.
Stayed in March 2024
Reviewed: March 21, 2024
Janet
United States of AmericaI arrived at check-in and there was already a lady at the front desk waiting for housekeeping to give new towels. When it was my turn, I was told my room was not ready and I had to wait in the lobby. After me, the line of families waiting for a clean room continued to grow. The front desk person was apologetic that no rooms were ready and he said he was "yelling at housekeeping". A second staff was rushing around with a clipboard trying to find rooms for us. I and the other families had to wait in the lobby for awhile. Once we got our rooms, I walked past a crowd of housekeepers laughing and talking together with their cleaning carts in the hallway!! There were still people waiting behind me in the lobby! These maids weren't scrambling around getting rooms ready; they were relaxed and joking together without a thought to all the families suffering in the lobby.
The location near-ish to the airport was what I was looking for.
Stayed in March 2024
Reviewed: March 11, 2024
Tiffany
United States of AmericaNot enough parking spots.
It was in a nice location.
Stayed in March 2024
Reviewed: March 8, 2024
Kayla
United States of AmericaWe were a little disappointed that the hot tub in the pool room wasn’t working properly.
Room was wonderful, bed was comfortable and breakfast was great as well. Pool was fun.
Stayed in March 2024
Reviewed: March 1, 2024
Mayme
United States of AmericaNo complaints
Clean
Stayed in January 2024
Reviewed: March 1, 2024
Alex
United KingdomThe noise from the road and airport is very loud - the windows provide no protection from the outdoor sound.
Proximity to airport, decent free breakfast and free taxi to airport. Staff were all friendly. Pool was good. Main bed was comfy. Shower was good.
Stayed in February 2024
Reviewed: February 29, 2024
Monica
United States of AmericaStaff was super helpful when I requested they freeze my gel pack.
Stayed in February 2024
Reviewed: February 26, 2024
Rebecca
United States of AmericaWe arrived to check in at 3pm and both my rooms were not ready had to wait another hour. Children should be supervised at the pool.
Very clean. Room was a great size staff was great.
Stayed in February 2024
Reviewed: February 26, 2024
Rebecca
United States of AmericaTv remote didn’t work half the time. Kids in the pool and was not supervised by an adult. The bed was hard and not comfortable.
It was clean and in a nice area
Stayed in February 2024
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