Location and the loud people all night long outside

Price and staff was great the room was great

Stayed in April 2024

My room had a roach in it. The breakfast area needs more cleaning. It wasn't cleaned from. Breakfast.

Brittany was great !!! Very courteous and funny. Great personality.

Stayed in April 2024

The location was a bit rough and security was not amazing. A homeless man wandered into breakfast and started taking food before being removed by staff, and I was a bit worried by multiple signs telling you to deadlock the doors at night and be careful about your safety. Nothing bad happened, but it was a bit unsettling. We arrived to a police officer chasing a man down the carriageway outside the motel. Not nearly as good as other La Quinta stays (other locations) for the same price.

It was very affordable and reasonably well located (right off the Interstate) for access to San Antonio. Breakfast was a good addition and included, which was a nice touch.

Stayed in April 2024

Room could have been cleaned better. Floors filthy. Someone else's loose meds found. Sink stopped up. Great price and location however we expected more. Lots of homeless on property and most outside of the room.

Breakfast

Stayed in April 2024

Cost

Stayed in March 2024

Bedroom quilt, mattress and bathroom walls in the shower had what looking like blood stains and/or splattered and quilt was also has cigarette/cigar burns.

N/A

Stayed in March 2024

Restroom light broken Microwave broken Asked ' them fix they never did

Double beds

Stayed in April 2024

Found 5 roaches in my room

Breakfast

Stayed in April 2024

The room smelled incredibly powerfully like gym socks. It was amazing. How?? Did someone die in there? The other guests looked pretty rough, so maybe. I got nose-blind quickly, but that window I mentioned? So glad it could open. The lighting was okay but not great. It is on a busy street with no charm or character whatsoever - you could be in any city in America, they all have a street by the freeway like this - and it was close enough to the railroad tracks that you could hear the train's lonesome HONK HONK periodically.

The breakfast was modest, but fine. You get to make yourself some Texas-shaped waffles! The coffee was drinkable. The pool was open and looked clean. The room was clean and the beds were comfortable - I slept great. The shower was hot and the towels were clean. The toilet worked. There were no amenities in the room like a mini-fridge or coffee maker, but the property did have ice. The A/C worked well and was quiet; also, the window opened and had a screen. The people who worked there were friendly. The lobby was welcoming. It wasn't a luxury place by any means, but it was okay for catching some zzz's and the price was right. It looked like there were laundry facilities. It was so cheap that you could live there long-term, and I suspect that was the case for many of the residents.

Stayed in April 2024

Nothing

Everything

Stayed in March 2024

They could do more cleaning but it was an awesome stay

The front desk was awesome 😎

Stayed in March 2024

It’s outdated. Old carpets , old furniture, old curtains. Smells very odd. Roaches throughout. Peeling paint and rusted areas. People hanging around outside, wasn’t sure if they were guests or just people lingering.

The staff was very welcoming and helpful. Pretty convenient location for what I needed. I did have a smart Tv so that was cool.

Stayed in April 2024

The carpet was old.

Staff were friendly and helpful. Breakfast and Beverages were good.

Stayed in March 2024

Clogged sink drain Broken washroom door Non functional TV No cofee or tea/ drinking water arrangement in room which was not expected from a 3* rated accommodation.

Ok for the price I paid Room was clean Staff was friendly and welcoming and was apologetic for my complaints with commitment to have their issues fixed.

Stayed in March 2024

It needs a lot of repairs done and upgrades rooms and to the furniture and rugs.

Check in staff were very friendly and understanding of our request for why we were not able to stay there.

Stayed in March 2024

The rooms are okay they need to be updated bad the comforters had stains on them the pillows were not comfortable, overall I probably wouldn't stay again.

Staff was really nice

Stayed in March 2024

Homeless

Location

Stayed in March 2024

Train during the early hours of the night and then again not sure of times.

I didn't do the breakfast

Stayed in March 2024

The room smelled and the floor was very dirty.

Stayed in February 2024

The majority of the lights in the room did not work the toilet was so to flush and drain the bathroom sink was slow to drain Friday night and come Saturday morning wouldn’t drain at all

The staff was very friendly

Stayed in February 2024

Cleanliness

The staff are very nice and approachable.

Stayed in February 2024

Room had a bad smell. Bathroom door was broken and wouldn’t close.

Good location

Stayed in February 2024

The location and the fact that they were remodeling when we stayed there.

The rooms were clean

Stayed in November 2023

It’s very run down and not very appealing at all.

Nothing

Stayed in January 2024