7502 NW Loop 410 , San Antonio, 78245, United States of America
#31 of 320 hotels in San Antonio
Guests' ChoiceBased on 652 hotel reviews
8.8Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.9
Staff
8.8
Value for money
8.6
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Paula
United States of AmericaThe air conditioning worked....sort of. The unit would freeze us out then shut off and we would sweat to death. We fiddled with it but there was nothing we could do. Made for a restless sleep.
The breakfast was very nice. The remodel was wonderful. We didn't use the pool, but it was very inviting.
Stayed in May 2024
Reviewed: May 18, 2024
Susan
United States of AmericaVery clean, professional staff, everything we needed was either there or at the desk
Stayed in May 2024
Reviewed: May 11, 2024
Karla
United States of AmericaN/A
The property was very nice and everyone was so friendly!
Stayed in May 2024
Reviewed: May 8, 2024
Isaiah
United States of AmericaNot a huge issue but I got room 101 bottom floor right next to the outside door. So I just heard people going in and out all the time.
Clean, spacious, friendly.
Stayed in May 2024
Reviewed: April 29, 2024
Brandy
United States of AmericaToo many kids running around the breakfast and pool area.
Location was perfect.
Stayed in April 2024
Reviewed: April 22, 2024
Max
United States of AmericaBeds were a little too firm for our liking.
Good location and breakfast.
Stayed in April 2024
Reviewed: April 21, 2024
Shawnta
United States of AmericaN/a
Smooth check in and clean room.
Stayed in April 2024
Reviewed: April 18, 2024
Marc
United States of AmericaNo complaints on the property wish I would’ve taken pictures
The property was conveniently located, the staff was very polite and accommodating. The room was very clean and the beds were comfortable I had no complaints with my entire stay in addition to that the parking lot layout was well lit with a security truck nearby. Staying here with such a great stay meant a lot due to being in town for a funeral, but will definitely stay here again whenever I’m in town.
Stayed in April 2024
Reviewed: April 15, 2024
Miller
United States of AmericaGreat location. Close to all the restaurants.
Stayed in April 2024
Reviewed: April 15, 2024
Onur
TurkeyThey were not selling beer
Location
Stayed in April 2024
Reviewed: April 12, 2024
Elena
United States of AmericaWe will stay there again if we visit our grandson on the base. Nice accommodations, only we will ask for a room on the backside due to the traffic noise was a bit much from the road in the front.
Breakfast was OK, but if you didn't get there early, they didn't replenish the food, so if they were out of eggs, you didn't get any. When asking the staff if they were going to bring more out, we were told, no -
Stayed in March 2024
Reviewed: April 5, 2024
Tiffani
United States of AmericaN/A
The breakfast was good. Location was perfect 10 miles from airport and 6 miles from Lackland AFB. I would highly recommend this hotel!
Stayed in April 2024
Reviewed: April 1, 2024
Linga
United States of Americawould like to have chicken items but not available
Stayed in March 2024
Reviewed: March 23, 2024
Chandra
United States of AmericaI was looking for cooked oatmeal, not instant oatmeal packets. The water wasn't hot enough to cook the oatmeal in a timely manner. Add some separate waffle irons that will make large size waffles. Around 9:00am, the ladies are looking from the back kitchen area, like they are ready for everyone to leave. By 9:30am , they closed the door close to the elevators. This makes me feel rushed and unwelcome. If the ladies presented a welcoming atmoshere towards the guest, that would be wonderful. There aren't enough parking spaces.
The hotel have staff to prepare waffles in advance, this helps to keep the breakfast area flowing.
Stayed in March 2024
Reviewed: March 18, 2024
Alicia
United States of AmericaThe hotel was very nice and clean.. no complaints
Stayed in March 2024
Reviewed: March 15, 2024
Elizabeth
United States of AmericaHaving to wait to check out since we had to leave on the fly. But like above the lady was super sweet she just had to run alot of items to other rooms for housekeeping which kept her from her station.
The room was very comfortable and the hotel was easy to find and get in and out of. My only comment would be that the front desk may need some more help. The sweet lady that roomed my daughter and I in and out (we had to leave early to due a family emergency) she waws running ragged trying to get items to other rooms. She always had a smile on her face and she was super polite.
Stayed in March 2024
Reviewed: March 15, 2024
Eleasar
United States of AmericaThat my truck got broken into, security needs to do a better job
Stayed in March 2024
Reviewed: March 14, 2024
Juan
United States of AmericaNothing
Good
Stayed in March 2024
Reviewed: March 6, 2024
Laura
United States of AmericaBreakfast was good. The hotel was clean & in a safe location. The air conditioning worked . The sheets were clean.
Stayed in March 2024
Reviewed: March 2, 2024
Young
United States of AmericaN/A
Close to food, freeway, groceries
Stayed in March 2024
Reviewed: February 29, 2024
Danielle
United States of AmericaThere was a strand of hair on the faucet in the bathroom sink.
Loved how good my room smelled when I first walked in. Also loved how clean my room & the facility was.
Stayed in February 2024
Reviewed: February 28, 2024
Cindy
United States of AmericaI liked everything
The clean rooms, lots of options for breakfast and nice staff
Stayed in February 2024
Reviewed: February 25, 2024
Jesmesha
United States of AmericaEvery thing was nice staff so welcoming breakfast was good to
Stayed in February 2024
Reviewed: February 19, 2024
Rosa
United States of AmericaComfortable Clean Breakfast Safe
This is my favorite place to stay all the time went I’m visiting San Antonio no matter the distance from the Alamo or even San Marcos river
Stayed in February 2024
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