5.7

Reviews of La Quinta Inn by Wyndham Tyler 3 stars

1601 West Southwest Loop 323, Tyler, TX 75701, United States

  • 7.0 Good
    Emily

    Reviewed: 3 September 2025 · Stayed in September 2025

    Verified review
  • Lindsey

    Reviewed: 2 September 2025 · Stayed in July 2025

    Verified review
  • Deante

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
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  • Allen

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Knowlton

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Good and decent

  • Rutledge

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    AVOID AT ALL COSTS!! Absolutely NOTHING.

    Mold, bugs, broken door, did I mention mold? EVERYWHERE. Dirty sheets. Bed bug galore. Urine on the floor. Hair in the tub. Not to mention I was given a refund.. just to be emailed a week later that I didn’t show up for my reservation and I’m now being charged?! lol crazy. Worst hotel I’ve EVER been to.

    Property response:

    Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Tyler. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.

    Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Tyler. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we… Show more

    La Quinta Inn by Wyndham Tyler
    3 September 2025
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  • Rojer

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Ramos

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    The hair dryer in our room was completely broken. The heating element was broken and the cord was broke off. I really needed a hair dryer, I hadn't brought my own because I was told our room had one. My Hurley the front office know if we could have a replacement hair dryer.. We waited on the maintenance that never came.

    Property response:

    Dear Ramos, Thank you for bringing this to our attention. We understand how important it is to have reliable amenities, and we regret that the hair dryer issue was not resolved during your stay. Your feedback is very valuable and will be shared with our team to ensure quicker responses and better follow-through in the future. Providing dependable service is a priority, and your comments help us focus on improving both our maintenance and guest support. Sincerely, Hotel Manager

    Dear Ramos, Thank you for bringing this to our attention. We understand how important it is to have reliable amenities, and we regret that the hair dryer issue was not resolved during your stay. Your feedback is very valuable and will be s… Show more

    La Quinta Inn by Wyndham Tyler
    25 August 2025
  • Viola

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    The lobby was the best part of the experience. It was clean and very inviting when you first walked in.

    The room tub had peeled paint and looked very outdated. The tile was new, but everything else was old. The door was cracked a little bit, and there were a couple of cheap finishings.

    Property response:

    Dear Viola, Thank you for sharing your experience. We are pleased to hear that you enjoyed the breakfast and found the lobby clean and welcoming, creating a positive first impression. At the same time, we appreciate your comments regarding the condition of the tub, door, and room finishes. Your feedback is very helpful as it highlights areas where updates are needed to improve overall comfort. We value your input and look forward to providing a more refreshed experience on your next stay. Sincerely, Hotel Manager

    Dear Viola, Thank you for sharing your experience. We are pleased to hear that you enjoyed the breakfast and found the lobby clean and welcoming, creating a positive first impression. At the same time, we appreciate your comments regardin… Show more

    La Quinta Inn by Wyndham Tyler
    25 August 2025
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  • Bobby

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Lareesea

    Reviewed: 24 August 2025 · Stayed in July 2025

    Verified review
  • Kay

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
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  • Linda

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Steven

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Cheap toilet paper! The “breakfast” really isn’t

    Property response:

    Dear Steven, We understand your concerns about the quality of the toilet paper and the breakfast selection. Your comments are important and will be shared with our team as we review ways to improve both comfort and dining options for our guests. We want every stay to feel welcoming and well-prepared, and your input helps us identify where changes can make a real difference in the overall guest experience. Sincerely, Hotel Manager

    Dear Steven, We understand your concerns about the quality of the toilet paper and the breakfast selection. Your comments are important and will be shared with our team as we review ways to improve both comfort and dining options for our … Show more

    La Quinta Inn by Wyndham Tyler
    25 August 2025
  • Michael

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Bugs in room and a beeping sound went off every 20 minutes

    Property response:

    Dear Michael, We have taken note of your remark about the room bugs issue during your stay which is very unusual. We are regularly taking pest control measures on our property but will check it further. Anyhow, our apologies for the inconvenience. The issue will be perfectly resolved. You will have a pleasant stay next time. Looking forward to seeing you back. Sincerely, Hotel Manager

    Dear Michael, We have taken note of your remark about the room bugs issue during your stay which is very unusual. We are regularly taking pest control measures on our property but will check it further. Anyhow, our apologies for the incon… Show more

    La Quinta Inn by Wyndham Tyler
    25 August 2025
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  • Tiffany

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    It's quiet

    My refrigerator is not working sometimes also we're having problems with the water draining down

    Property response:

    Dear Tiffany, Thank you for sharing your experience. We are glad you enjoyed the quiet atmosphere and appreciated the service from Miss Kimberly. We also value your feedback about the refrigerator and drainage issues in the room. These details are important and will be reviewed with our team so that improvements can be made. Your comments help us focus on providing better service and comfort, and we look forward to welcoming you again for an even smoother stay. Sincerely, Hotel Manager

    Dear Tiffany, Thank you for sharing your experience. We are glad you enjoyed the quiet atmosphere and appreciated the service from Miss Kimberly. We also value your feedback about the refrigerator and drainage issues in the room. These de… Show more

    La Quinta Inn by Wyndham Tyler
    25 August 2025
  • Joshkrieger2243

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    The bed was nice

    Smelt bad n pool was closed

    Property response:

    Dear Joshkrieger, Thank you for sharing your feedback. We are glad you found the bed comfortable. Your comments regarding the odor and the pool being closed are noted and will help us improve the overall guest experience. We hope to provide a more enjoyable stay for you in the future. Sincerely, Hotel Manager

    Dear Joshkrieger, Thank you for sharing your feedback. We are glad you found the bed comfortable. Your comments regarding the odor and the pool being closed are noted and will help us improve the overall guest experience. We hope to provid… Show more

    La Quinta Inn by Wyndham Tyler
    21 August 2025
  • Bobby

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    The front desk is always good

    Property response:

    Dear Bobby, Thank you for your feedback! We’re glad to hear that the front desk staff consistently provided good service. It's always our goal to make sure our guests feel welcomed and well taken care of from the moment they arrive. Your positive comments are much appreciated, and we’ll continue to prioritize excellent service to ensure every guest has a smooth and enjoyable stay. We look forward to welcoming you again and providing another great experience. Sincerely, Hotel Manager

    Dear Bobby, Thank you for your feedback! We’re glad to hear that the front desk staff consistently provided good service. It's always our goal to make sure our guests feel welcomed and well taken care of from the moment they arrive. Y… Show more

    La Quinta Inn by Wyndham Tyler
    19 August 2025
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  • 7.0 Good
    Tiffany

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Quite

    Roaches

    Property response:

    Dear Tiffany, We took note of your remark about roaches during your stay, which is very unusual. We take pest control measures regularly on our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. You'll have a great time the next time you visit. I hope to see you again soon. Sincerely, Hotel Manager

    Dear Tiffany, We took note of your remark about roaches during your stay, which is very unusual. We take pest control measures regularly on our property, but we will investigate further. Anyway, please accept our apologies for the inconven… Show more

    La Quinta Inn by Wyndham Tyler
    16 August 2025
  • Lamas

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Joyce

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Nice pool & great breakfast.Room was clean

    Room had a dull cigarette smell & coffee pot was broken

    Property response:

    Dear Joyce, Thank you for your feedback. We're glad to hear that you enjoyed the pool, breakfast, and found the room clean. However, we apologize for the dull cigarette smell in the room and the broken coffee pot. These issues do not meet our standards, and we will address them with our team to ensure improvements are made. We appreciate your input and hope to provide a better experience during your next stay. Sincerely, Hotel Manager

    Dear Joyce, Thank you for your feedback. We're glad to hear that you enjoyed the pool, breakfast, and found the room clean. However, we apologize for the dull cigarette smell in the room and the broken coffee pot. These issues do not m… Show more

    La Quinta Inn by Wyndham Tyler
    14 August 2025
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  • Sabrina

    Reviewed: 9 August 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    Cujko

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    The room was clean and the staff was friendly.

    The furniture in the room was very worn and there was a large gap under the entry door which allowed the cigarette smoke from other guests to enter the room as well as the noise from the roadway and the other guests. We specifically picked this motel because there was a pool but it was "closed for the season." There was no notice beforehand that the pool was closed.

    Property response:

    Dear Cujko, Thank you for your feedback. We’re glad to hear that the room was clean and our staff was friendly. We sincerely apologize for the discomfort caused by the worn furniture, noise, and cigarette smoke entering the room. Additionally, we regret the inconvenience of the pool being closed without prior notice. We’ll address these concerns to ensure better communication and comfort for future guests. We appreciate your input and hope to welcome you back for a more enjoyable experience. Sincerely, Hotel Manager

    Dear Cujko, Thank you for your feedback. We’re glad to hear that the room was clean and our staff was friendly. We sincerely apologize for the discomfort caused by the worn furniture, noise, and cigarette smoke entering the room. Addition… Show more

    La Quinta Inn by Wyndham Tyler
    14 August 2025
  • Santo

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
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  • Jamillah

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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