31 West 71st Street, Upper West Side, New York, NY 10023, United States of America
#397 of 418 hotels in New York
Guests' ChoiceBased on 2528 hotel reviews
6.6Cleanliness
6.9
Comfort
6.9
Location
9.0
Facilities
6.4
Staff
7.9
Value for money
6.7
Free Wifi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 4, 2023
Angela
United States of AmericaHeat/ac window unit was pretty much constantly on, and blew directly on the bed and couldn’t be moved/redirected. The space was ok for the price.
Good location
Stayed in November 2023
Reviewed: December 3, 2023
Kayla
United States of AmericaI was prepared for a smaller scale than most hotels I’m used to. But little things were a bit about getting like there wasn’t any shampoo (just two conditioners), the bed was ancient but still pretty comfortable. It wasn’t the cleanest of rooms but it also had nothing atrocious (no bad smells, no black mold).
The location really is exceptional! Safe, close to everything but on a quiet street. I am a light sleeper but I slept like a babe.
Stayed in December 2023
Reviewed: December 2, 2023
Jane
United KingdomRoom a Bit to small.
Breakfast was adequate.
Stayed in December 2023
Reviewed: December 2, 2023
Frank
United States of AmericaA little run down
Close to where we needed to be
Stayed in November 2023
Reviewed: December 1, 2023
Niall
IrelandRoom is nice, but could be quite cold. Noise from street such as garbage trucks was very loud and woke us up around 4am - but not the properties fault.
Location is amazing, so close to subway and the park. Breakfast is ideal for tourists who want to get up early, grab a quick bite and go sight-seeing. Room was a nice size for our requirements with adequate storage in closet. Safe was excellent and felt my belongings were safe at all times. Staff were lovely and very helpful.
Stayed in November 2023
Reviewed: November 29, 2023
Sophie
United States of AmericaThe key card door lock was not operational. This significantly impacted our going and coming to our room.
Location was great and convenient.
Stayed in September 2023
Reviewed: November 23, 2023
Ann
United States of AmericaNot hot water after 11 pm, broken dead bolt
Location
Stayed in November 2023
Reviewed: November 20, 2023
Selena
United States of AmericaThere were things out of my control but that I had a choice about ie I could have chosen somewhere else but everything right now is $$$$$. Still $250 for one night in half of a windowless closet on a residential street near the Park but in a food desert immediately outside the hotel was problematic. The window unit only worked if it was cranked up to 80, the carpet was so unpleasantly dirty as was the little stool that served as a luggage rack and a towel among the ones artfully arranged on my bed. The bed was hard and the pillows flat.
Noemí-the front desk staff was amazing. She made the problems with the place bearable.
Stayed in November 2023
Reviewed: November 19, 2023
Alan
United States of AmericaNice location, friendly staff, breakfast was included
Stayed in November 2023
Reviewed: November 17, 2023
Paige
United States of AmericaIt’s small and a little damaged but great property
Some weird stuff going on but it’s a nice little hotel near central park, me and bf stayed here, staff was friendly but one was flirting with my man which was wild but I ignored it other then that great stay I guess the First Lady staff member was really helpful when asking for directions,morning staff wasn’t as friendly.
Stayed in November 2023
Reviewed: November 14, 2023
Jessica
United States of AmericaVery tight spaces. 1 elevator that ran very slow. Hallways and breakfast area very tight for space.
Location and it was clean.
Stayed in November 2023
Reviewed: November 11, 2023
Johnnie
United States of AmericaBathroom tiny. Elevator too slow and only one.
The breakfast was okay.
Stayed in November 2023
Reviewed: November 9, 2023
Cyndi
United States of AmericaThe hallway and room carpets definitely need to be deep cleaned. The room windows need to be cleaned.
Great location next to Central Park and the subway. The shower head was great. The king bed was huge. The staff were kind. The breakfast was helpful. It’s on a beautiful street.
Stayed in November 2023
Reviewed: November 8, 2023
Marine
GermanyThe insulation of the room is very poor, I was freezing. It felt like being outside. I can't imagine the situation in the middle of winter (I stayed there at the end of October). The room is not clean and very small. Finally the price is so high for that kind of facility but I guess that's expected in NYC..
The hotel is in a very nice location, very close to Central Park. The breakfast is good, there are a few options of hot food, waffle maker, Yaourt, banana/orange, bread, bagel.
Stayed in November 2023
Reviewed: November 7, 2023
Steve
United States of AmericaRooms were old, small and had no rfg. or microwave. Breakfast was basic. Only one very small elevator for 14 floors. Small cramped lobby area. Given those type things, the price was extraordinarily high.
Location was great - by Central Park and a lot of eateries - all very walkable. Rooms were simple and adequate. Breakfast and Wi-Fi were included. Staff was friendly.
Stayed in November 2023
Reviewed: November 5, 2023
Inbar
FranceThe room and beds were smaller than expected, especially from the pictures.
Nice american breakfast (bagels, eggs,...) and amazing location near to the museum at the corner of central park. The room was quite.
Stayed in November 2023
Reviewed: November 4, 2023
Lisa
United KingdomBreakfast room was overcrowded and we couldn't get a seat. Little to nothing left at breakfast. No fresh fruit and no scrambled egg left at 9.30am. Other receptionist was quite unhelpful. Very small room and lumpy mattress.
Location is very central. Lots of restaurants around and close to central park. Receptionist, Stephanie, was friendly.
Stayed in November 2023
Reviewed: November 3, 2023
Yuliia
GermanyBreakfast was unfortunately not to my taste but I guess, it's just a personal preference.
The room was quite small (very clean though) but the hotel's location made up for it.
Stayed in November 2023
Reviewed: October 29, 2023
Alex
United KingdomLocation was excellent- breakfast was good -staff were so friendly and helpful- would definitely recommend and stay there again
Stayed in October 2023
Reviewed: October 21, 2023
Gelu-stefan
RomaniaThe room’s dimensions
Location is almost perfect
Stayed in October 2023
Reviewed: October 20, 2023
Mary
IrelandLocation
Stayed in October 2023
Reviewed: October 19, 2023
Cecile
United States of AmericaSmall room and bathroom Not good value for money Only one elevator for all Breakfast room crowded
Great location Good breakfast
Stayed in October 2023
Reviewed: October 18, 2023
Kristina
United States of AmericaYes the rooms are small but manageable. The tiny bathroom could use some ventilation. The elevator does get backed up in the mornings with everyone going up and down for breakfast, other than that though it was fine.
You can’t beat the location. A block from Central Park and a subway station. Easy to navigate to tourist attractions. The hotel is on quiet residential side street close to several restaurants. Breakfast was good, nice variety.
Stayed in October 2023
Reviewed: October 17, 2023
Thomas
United States of AmericaLocation
Stayed in October 2023
Reviewed: October 15, 2023
Chris
United States of AmericaGreat location, very friendly staff, comfortable and quiet room, very convenient.
Stayed in October 2023
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