165 Highway 105 Extension, Boone, NC 28607, United States of America
#10 of 31 hotels in Boone
Guests' ChoiceBased on 1239 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.8
Staff
9.2
Value for money
8.4
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 16, 2024
Lisa
United States of AmericaNothing.
Super friendly staff, very clean room and very nice complimentary breakfast.
Stayed in May 2024
Reviewed: May 14, 2024
Jennifer
United States of AmericaPerfect location in Boone! Hotel was very clean & met my expectations. Bed was comfy. Breakfast had a variety of food to choose from. Staff was friendly.
Stayed in May 2024
Reviewed: May 14, 2024
Lucia
United States of AmericaEven though the reception desk staff was courteous, with the exception of a lady in the afternoon of Saturday May 11, 2024., none of them could give any directions to easy and known places in Boone. Their excuse " I don't live here" . But they didn't even make the effort to seek someone else to help. On Sunday May 12, we couldn't find any one at the reception desk ,and we found a gentleman moping floors in the hallway near the lobby. We asked him and off course he gave exactly the same excuse. "sorry I don't know, I don't 'live here". At least he tried looking for some one that could help and he couldn't find any one, not in the reception area, the office. or anywhere else for that matter. If you work in a reception area at least familiarize yourself with points of interest in town, or main Highways or roads and be able to give even if it's simple directions to the guest that come from out of town. At least they should know how to guide you to the hospital, university or other important points of interest and well known in Boone. Know where you are located and how to get to different points!!! that was our only DISAPPOINTMENT and a BIG ONE AT THAT!!! That should be a requirement for people working in the reception area.
Room and room equipment excellent . Wish though that small refrigerator would also feature a small freezer area . Breakfast very good and complete. Bathroom was very clean and wish though, it would feature at least one grab bar, We don't need disabled bathroom or tub but it would help to have at least one grab bar. Loved the fact that they had good coffee bar and juice available all the time in the lobby. Excellent "little food/snack store" in the lobby including some frozen meals that you could fix in the room's microwave oven if needed or wanted. Most of the staff were very helpful, and courteous specially the ladies that mind the breakfast area and also the housekeepers .
Stayed in May 2024
Reviewed: May 13, 2024
Debbie
United States of AmericaN/A
Always a great stay. Friendly staff, clean, nice amenities, nice property. Walking distance to App State.
Stayed in May 2024
Reviewed: May 11, 2024
Kim
United States of AmericaBathroom sink was very slow/clogged.
Location, breakfast, and staff.
Stayed in April 2024
Reviewed: May 11, 2024
Wendy
United States of AmericaThe shower pressure was weak.
The decor and landscaping was so lovely. I love the wood and stone accents everywhere. We especially enjoyed the outdoor sitting area.
Stayed in May 2024
Reviewed: May 7, 2024
Vitas
United States of AmericaInternet
Room, bed, cleanliness
Stayed in April 2024
Reviewed: May 5, 2024
Debra
United States of AmericaStains on the tub , Everything else was wonderful!!
Everything , but the tub was stained but everything was great beside that. Great breakfast !!!! We loved the decor of the building!!! We would come again !!
Stayed in May 2024
Reviewed: May 5, 2024
Carrie
United States of AmericaNo shelves in bathroom for makeup and lotions ane etc.
The cleaning staff were great
Stayed in May 2024
Reviewed: May 5, 2024
Stacey
New CaledoniaThe entrance and exit from the roads.
Clean, comfortable, everything we needed was there
Stayed in May 2024
Reviewed: May 4, 2024
Patrizio
United States of AmericaThe hot tub was out of order.
Room was clean and comfortable.
Stayed in April 2024
Reviewed: May 1, 2024
Victoria
United States of AmericaWhen we first walked in our room all you smelled was dog pee.
The size of the room, and how the bedroom part is separate from the living room area. The staff is amazing!!
Stayed in April 2024
Reviewed: April 30, 2024
Bullock
United States of AmericaNothing. Everything was wonderful.
Everything was wonderful. Staff at the front desk was outstanding. Housekeeping was exceptional. Location was perfect. Breakfast was very good and staff was helpful. Very clean and well maintained. There was nothing that we did not like.
Stayed in April 2024
Reviewed: April 25, 2024
Dmarie
United States of AmericaThe only bad was that the mattress on the pullout needs replaced. My kids had bruises from the springs.
The staff was great, very friendly. The hotel was clean. Breakfast was good. Location was perfect.
Stayed in April 2024
Reviewed: April 24, 2024
Howard
United States of AmericaAlthough I may have overlooked but wasn’t expecting to see so many pets and became leary but was happy to find our room fresh and clean.
It was a great getaway and very enjoyable. Nothing is perfect and there are always issues but only small ones are good to know.
Stayed in April 2024
Reviewed: April 22, 2024
Ginny
United States of AmericaEverything was great no cons.
The staff was wonderful and welcoming!
Stayed in April 2024
Reviewed: April 20, 2024
Michael
United States of AmericaI’ve probably stayed here 70 nights over the last 6 months. In Boone, probably the best hotel of their class. Beats the Quality Inn, Hampton Inn etc. Great breakfast and good staff. Highly recommended
Stayed in January 2024
Reviewed: April 15, 2024
Jacquelyn
United States of AmericaThe hairdryer is like all hotel hair dryers: barely useful.
The hotel is beautiful and blends well with the lovely mountain setting. The room was roomy and comfortable. The beds are comfortable. There is a little market where you can get snacks and drinks and OTC meds.
Stayed in April 2024
Reviewed: April 12, 2024
Shana
United States of AmericaShowers squeak when you're in it.
Stayed in March 2024
Reviewed: April 11, 2024
James
United States of AmericaN/a
Neat
Stayed in April 2024
Reviewed: April 10, 2024
Christine
United States of AmericaBreakfast just okay, and limited seating. Would have appreciated a little bit better and more hot breakfast options, on a hotel breakfast buffet, I like to see an egg option (this wasn't kept filled), a breakfast meat option, a potato option, and a sweet option like pancakes or French toast as opposed to dry waffles. The food was okay at best and not kept up with Saturday morning demand. Half and half is better offered in a carafe versus the tiny individual cups.
Great location to visit ASU, SUPER clean (thank you!), daughter and friend enjoyed indoor pool. The several varieties of coffee served were all EXCELLENT.
Stayed in April 2024
Reviewed: April 10, 2024
Meghan
United States of AmericaTv was a little difficult to use, out of date technology
Breakfast & balcony for lobby
Stayed in April 2024
Reviewed: April 10, 2024
Angie
United States of AmericaNot to nice guy at check in Maybe just a bad day
Love everything about this hotel
Stayed in April 2024
Reviewed: April 10, 2024
Angie
United States of AmericaFront desk worker could be a little nicer maybe he was just having a bad day
Everything. I love it here from check in to check out
Stayed in April 2024
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