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  5. Reviews of TownePlace Suites by Marriott Lake Jackson Clute

Reviews of TownePlace Suites by Marriott Lake Jackson Clute This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1003 Highway 332, Clute, TX 77531, United States

#5 of 9 hotels in Clute

Guests' Choice

Review Score

Based on 55 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    7.9

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 25, 2025

    7.0
    Had a good time but spent a lot for just a weekend
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The location. The local chemical plant was directly across the road

    It was nice amd clean. Small but comfortable. Not a great location scenery is of the chemical plant. Kind of expensive for what and where it was.

    Stayed in February 2025

  • Reviewed: July 19, 2024

    7.0
    It was peaceful
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    We paid for a party of five and only got one bed

    The breakfast was good A good variety

    Stayed in June 2024

  • Reviewed: April 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    only problem the light had a shortage in the restroom they offered to switch but we was already comfortable

    Stayed in April 2024

  • Reviewed: May 30, 2023

    8.0
    Okay for the price
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff was loud and there was one employee (while apparently off, but hanging out at the hotel’s patio) who would curse while talking to other employees, be loud, and was telling this other employee to tell us to get the f out of the pool cause it was already 10:00 pm. There is absolutely no need for language nor an attitude like this, especially if she is a hotel employee and we are guests with young children. Employees gather outside or in lobby making it loud and really obnoxious. Breakfast wouldn’t be refilled sometimes even if it wasn’t closing time, and coffee options would be limited some mornings. The room did not get cleaned once during out stay either.

    the room size

    Stayed in May 2023

  • Reviewed: March 31, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Sofa Bed
    • Stayed 2 nights

    The room was not so clean and the breakfast was gone before 8 am. We went to the front desk and asked if there would be any more food coming, someone came with very little with several guests still waiting to eat.

    Stayed in March 2023

  • Reviewed: March 20, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • One-Bedroom Suite with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast

    Overall it's good

    Stayed in March 2023

  • Reviewed: July 21, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean facility and professionally operated.

    Night receptionist was great very helpful and went above and beyond to satisfy customer

    Stayed in July 2025

  • Reviewed: June 4, 2025

    10
    The quality of place for the location was a well established temporary comfort. Perfect for leisure!
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    There was nothing I found to my disappointment.

    The rooms was very spacious. Everything about our stay was fantastic. The bathroom was extremely clean, best part that I found surprising to my interest that we were provided a tub mat. It’s such a great and safe gesture for a shower. I was able to give our toddler a bath without concerning my self with a slip and fall incident. Something that can become a sudden concern while on a trip with children. I would like to commend the facility for the exceptional service.

    Stayed in May 2025

  • Reviewed: December 16, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was awesome

    Stayed in December 2024

  • Reviewed: July 27, 2024

    1.0
    A wast of money
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    No amenities

    Nothing now my family come every year and the staff makes it not worth coming back always no pool I’m

    Stayed in July 2024

  • Reviewed: July 26, 2024

    1.0
    Scam
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I come Herr all the time but this stay was different the employees stole money from a lot of people bank account

    Stayed in July 2024

  • Reviewed: July 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathroom sink didn't drain very well, and there were six of us brushing our teeth so 😬 but I just grabbed tp and wiped it out, no biggie. Last hotel up the road we stayed at a few months back did it too, so I figured maybe something else bigger than the owners🤷‍♀️

    Very accommodating & friendly staff, they made it feel safe and at home. Clean facilities. Overall, it was a great little place for the cost.

    Stayed in July 2024

  • Reviewed: July 1, 2024

    9.0
    Wells
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower curtains were too small.Water got everywhere toilet was too short for taller people.

    Easy to get into.

    Stayed in June 2024

  • Reviewed: May 19, 2024

    1.0
    Run don't stay
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk canceled our stay because the over booked. I will never recommend this place to anyone. Took almost a half hour for a front desk person..

    NA

    Stayed in May 2024

  • Reviewed: April 29, 2024

    10
    Nice!
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet needs to be cleaned throughout the first floor. There was hair left in one of the showers from the previous guest but Jori immediately sent housekeeping to clean the bathroom again.

    Jori had the best customer service!

    Stayed in April 2024

  • Reviewed: November 30, 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Sewer smell in bathroom

    Nice room

    Stayed in November 2023

  • Reviewed: October 8, 2023

    1.0
    Disappeared with the whole experience. Wont recommend
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Ride when I called the front desk the day after.

    Wouldn't know. Tried to change reservation and no one ever got back with me so they charged my card anyway, though I never stayed there.

    Stayed in October 2023

  • Reviewed: September 27, 2023

    1.0
    Worst vacation ever
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The staffs attitude was horrible

    It was the worst experience I ever had at a hotel

    Stayed in September 2023

  • Reviewed: August 15, 2023

    4.0
    Disappointing
    • Couple
    • One-Bedroom Suite with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    I didn't get the room that was pictured when I booked the room it was much smaller and the layout wasn't the same... The staff couldn't explain the extra $300.00 charges that were add to the bill when I checked in and I finally figured out it was a security deposit but that wasn't the way it was explained. If I could have gotten a refund on the room I would have left and went somewhere else....

    The only good thing I can say is it was a suites which is what I was after.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness and the staff was super sweet

    Stayed in August 2023

  • Reviewed: July 20, 2023

    10
    I will be Back!
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Sofa Bed
    • Stayed 2 nights

    Everything was nice, clean and beautiful. I will be coming back soon with my family. the distance was great, the Staff was Excellent. the pool area was clean the cooking area was clean, all around. everything all good.

    Everything was nice, clean and beautiful. I will be coming back soon with my family. the distance was great, the Staff was Excellent. the pool area was clean the cooking area was clean, all around. everything all good.

    Stayed in July 2023

  • Reviewed: July 20, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    At checki- in the hotel was very hot when entering and my room was extremely warm. Staff members where cranky because of heat but later on the technicians arrived and saved the evening. Turned out to be agreat trip after all.

    The hotel was very family oriented, the staff was extremely friendly, the breakfast was very nice. Very exceptional service and location was perfect for family vacation.

    Stayed in July 2023

  • Reviewed: July 12, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    the bathroom was dirty and i found 5 cockroaches i had to go to walmart to buy a roachproof boric acid very bad experience i will never stay in this hotel again

    The staff

    Stayed in July 2023

  • Reviewed: July 11, 2023

    4.0
    Disappointed
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    There were cockroaches in our room, very gross!!

    Swimming pool and size of room was perfect.

    Stayed in July 2023

Showing 1 - 25

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