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  5. Reviews of Candlewood Suites East Lansing by IHG

Reviews of Candlewood Suites East Lansing by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3545 Forest Road, Lansing, MI 48910, United States

#12 of 34 hotels in Lansing

Guests' Choice

Review Score

Based on 149 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    7.9

  • Free Wifi

    9.0

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Showing 1 - 25

  • Reviewed: August 11, 2025

    9.0
    Probably would stay again if in the area
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    A little on the noisy side with air conditioner and refrigerator shutting on and off also water running from upstairs room

    Loved the quiet location surrounded by golf course

    Stayed in August 2025

  • Reviewed: August 4, 2025

    7.0
    Good.
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 2 nights

    I mistakenly made a reservation for an incorrect date and prepaid. You would not give me a credit for the mistake.

    Staff was great.

    Stayed in July 2025

  • Reviewed: August 1, 2025

    9.0
    It was a good place to spend the night due to car trouble which delayed our vacation.
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    It didn’t serve a continental breakfast and did not have a restaurant in it. Plus, we had to buy a plug for $10 to recharge our phones.

    It was clean and comfortable.

    Stayed in July 2025

  • Reviewed: May 20, 2025

    9.0
    Fit our needs. If we were to return to the area, we would stay there again
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast served.

    The room was clean, the bed comfortable, the shower hot with great pressure. Pretty setting on a quiet road. The desk was large enough for both my husband and I to have a place for our laptops: an unexpected bonus!

    Stayed in May 2025

  • Reviewed: May 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 2 nights

    no breakfast

    Stayed in May 2025

  • Reviewed: May 10, 2025

    8.0
    Will be back.
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Would have liked the extra towels we requested.

    Didn’t get a breakfast but asked for extra towels. Didn’t get the extra towels but we made due.

    Stayed in April 2025

  • Reviewed: January 30, 2025

    7.0
    It was cool
    • Leisure trip
    • Solo traveler
    • Studio Suite
    • Stayed 1 night

    I didn't like that circle turn thing right when you leave the parking lot, makes it complicated. Your either going straight or turning left into the motel or right out of it

    I like how you can drive out of the parking lot and be in farmland (hence the street name). Its a cool area to be in

    Stayed in January 2025

  • Reviewed: November 16, 2024

    9.0
    Quick overnight to visit friends.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Need 2 beds or a king bed. Did not sleep well.

    Having the kitchen facilities

    Stayed in November 2024

  • Reviewed: September 30, 2024

    7.0
    Nice place to stay, close to the MSU campus.
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Heavily scented common areas and room... While I am not normally sensitive to fragrances, both my wife and I had reactions to what ever they use to mask normal odors...

    Staff was extremely pleasant, friendly and knowledgeable. They were the highlight of our stay.

    Stayed in September 2024

  • Reviewed: September 29, 2024

    7.0
    Good location, clean, needs updating
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed - sagged in middle and creaked. Worst hotel bed I have ever slept in

    Location , nice staff

    Stayed in September 2024

  • Reviewed: September 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Saw a millipede in the hallway as we were going to our room. Our room was clean but seemed dated.

    It was a good location for our needs, nice view of golf course.

    Stayed in September 2024

  • Reviewed: August 1, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Studio Suite
    • Stayed 2 nights

    location was perfect facility was clean and staff very friendly

    Stayed in July 2024

  • Reviewed: April 15, 2024

    9.0
    Great location, safe neighborhood , convenient for McLaren Hospital
    • Solo traveler
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms a little dated

    Location & Staff Friendliness

    Stayed in April 2024

  • Reviewed: October 16, 2023

    8.0
    Great, clean, stocked room and service was amazing that we will be returning.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    We did have to switch rooms because of the toilet having an issue but they hotel did get us into another room quickly and close to the one we had to move from.

    The room was fully stocked and the employees were amazing.

    Stayed in October 2023

  • Reviewed: August 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 9 nights
    • Submitted from a mobile device

    Dated appliances. The tv is so old we couldn’t manage it.

    Quiet location. Felt secure.

    Stayed in August 2023

  • Reviewed: August 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 23 nights
    • Submitted from a mobile device

    We had a 23-day stay. Housekeeping service was provided every 11th day and we got ours on the 12th day. Eleven days is much too long especially for a 23-day stay. It was time to pack up and go so we declined the last cleaning. A more customized cleaning should be offered for long stays. There was only one small hook on the wall for towels in the bathroom. No enough for two people. Two or more hooks on the wall and or door should be installed.

    The staff members were very friendly. The laundry facility was excellent, top of the line large washers. We enjoyed the gym too. Parking was good and the general area was quiet and felt safe.

    Stayed in August 2023

  • Reviewed: June 23, 2023

    8.0
    Would stay here again.
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    That there wasn’t a continental breakfast or at minimum fresh fruit for guest and no free water.

    The location was great.

    Stayed in June 2023

  • Reviewed: June 23, 2023

    8.0
    Mostly pretty great, better for 1 person. Just bring your own pillows and an extra $100.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    They require an additional $100 deposit upon check-in, which was not noted in the email I was sent with my room total. Yes you eventually get it back if you don’t damage the room (5 days later for me), but a lot of people don’t have an extra $100 just laying around. Thankfully I did but not much more, it cut into my other plans. I would have been ok with it if it was listed in my room total and I could plan for it. The pillows went flat quickly. Even after folding two of them in half was barely enough. Autumn said the same thing about them. Neither of us slept very well as a result. Also the room is for 2 adults, but one side of the bed is only 10 inches from the wall, and likewise no nightstand for the other person. Made things difficult for me. Worlds of room on the other side, it could be moved over. Some minor things. The window opened for fresh air, but good size hole in the screen so I didn’t. Sign in the room said you could borrow board games and lots of stuff. They don’t do that anymore, but they had a book of DVDs. However the old DVD/VHS player wouldn’t play them properly. 2nd night someone snuck in a dog on our floor where they weren’t allowed, but Autumn addressed this.

    Easy access and plenty of parking space. I was here for a car show so that was important. Front desk attendant Autumn was extremely nice. Hallways and room were clean and no bad smells or bugs, and all the appliances and hot water worked well. Everything included as described in the booking, dishes, utensils, appliances.

    Stayed in June 2023

  • Reviewed: June 22, 2023

    9.0
    Clean and well maintained with helpful staff.
    • Business trip
    • Solo traveler
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I had to extend stay a few times due to illness. The staff were very helpful. I will certainly return if visiting Lansing.

    Stayed in June 2023

  • Reviewed: June 19, 2023

    9.0
    Wonderful
    • Business trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    kitchenette, pillows, food store, staff were awesome!

    Stayed in June 2023

  • Reviewed: June 16, 2023

    9.0
    Good
    • Business trip
    • Solo traveler
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    You should think about offering a free light breakfast and snacks, coffee, and pop.

    My stay was good!

    Stayed in June 2023

  • Reviewed: June 4, 2023

    7.0
    Nice staff! Nice room layout! Could use some improvements.
    • Business trip
    • Couple
    • Queen Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    Room 118 has hole in bathtub/shower with a peculiar odor. This was addressed by odor ban, but the room never smelled any better.

    The location, peacefully atmosphere, and price point is fair for this property.

    Stayed in June 2023

  • Reviewed: May 13, 2023

    7.0
    Staff was friendly and so helpful
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The roll away beds were bad

    The proximy to the MSU campus and the cleanliness. More rooms with two beds would be nice. Roll away beds were awful.

    Stayed in April 2023

  • Reviewed: April 24, 2023

    8.0
    Great for what we needed.
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    No pool.

    Room was big, bed was good, location great.

    Stayed in April 2023

Showing 1 - 25

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