Reviews of Clarion Hotel & Conference Center Lansing West 2 stars

Coffee

Rude as I checked in !

Breakfast wasn't bad. Eggs dry. No yogurt in the frig. Home fries were tasty. Slow to keep up with breakfast traffic. Eating space tight.

The major complaint is that on the outside of the building the old Ramada sign remained and we could not find it. The was only a banner at the check in desk. It had recently changed ownership. In the middle of a huge renovation. Rooms and pool area were great but the rest of the building was terrible. I understand staying open while under construction, but the customer should nade aware of what to expect before getting there. Especially explaining ihe hotel was the old Ramada.

Staff was very friendly and accommodating room was extremely nice!

The roof needs fixed there was a slight leak while we were there and I thought there would have been coffee all day

just the location, they don’t complain much about being loud

the pool dirty, green shit all on the wall , there stains on the sheets, the hallways smell like shit, all the doors be unlocked no security at all.

At face value it looked ok. Obviously under renovation but that's ok.

Room dirty, obvious deferred maintenance in the bathroom.. water damage beside the tub noted wet mushy wall. The tub had a broken corner that had been silicone back on but still leaking. Black looking mold in the corners. If we hadn't been so tired from traveling and had already brought luggage in it we may have asked for another room. I addressed it with the supervisor who was very understanding. She couldn't adjust anything because I booked through booking. Com

The beds are really comfortable and the location is perfect for me

The pool ems to have to many chemicals and needs and new paint job and it would be nice to have the hot tub working

The room was big and location is terrific.

Dirty sheets, run down hotel, dirty hallway, smells like feet in the hallway.

The location

A lot of under renovations. Rooms nice but very dated. Staff not too friendly.

Mom couldn't breathe in the rooms had to leave no refund and paid insurance

Nothing

The staff and lack of amenities

I liked all the different amenities they had like the gym the pool the sauna and the all the extra play equipment for the kids

It was a little rough looking because they are in the middle of construction and the pool needs to be better cleaned but other than that it was pretty good

Big and beautiful