Reviews of Staybridge Suites Laredo by IHG 3 stars
7010 Bob Bullock Loop, Laredo, TX 78041, United States
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Reviewed: 23 April 2025 · Stayed in February 2025
Verified reviewIt was spacious
Room was not clean
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Cynthia Villarreal General Manager
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be loo… Show more
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 27 December 2024 · Stayed in December 2024
Verified reviewThe room and bed were extremely small to have been a king size suit. It was definitely the wrong room or they are overcharging for the small room. You can get a cheaper price n bigger room in other hotels. This is not worth the price
Thank you for your candid review. We apologize that your recent stay and the room size did not meet expectations. The room you stayed in was a standard king, which accounts for the size. We do have larger rooms that would have been more accommodating to your personal preference at a different price. If you are ever back in Laredo, Texas, give us the opportunity to accommodate you in one of our larger king rooms. Please feel free to contact me at gm@sslaredo.com so I can provide additional assistance. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Cynthia Villarreal General Manager
Thank you for your candid review. We apologize that your recent stay and the room size did not meet expectations. The room you stayed in was a standard king, which accounts for the size. We do have larger rooms that would have been more acc… Show more
Reviewed: 29 November 2024 · Stayed in November 2024
Verified reviewReviewed: 5 November 2024 · Stayed in November 2024
Verified reviewReviewed: 26 October 2024 · Stayed in October 2024
Verified reviewReviewed: 22 September 2024 · Stayed in September 2024
Verified reviewReviewed: 2 September 2024 · Stayed in September 2024
Verified reviewVery clean and professional staff
NA
Reviewed: 9 March 2024 · Stayed in February 2024
Verified reviewReviewed: 13 January 2024 · Stayed in January 2024
Verified reviewProximity to the airport with convenient shuttle service. Room was large with small kitchen corner.
Furnitures really need to be updated. Air conditioning and fridge are very noisy at night. Too expensive for what it is
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Cynthia Villarreal General Manager
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportuni… Show more
Reviewed: 30 December 2023 · Stayed in December 2023
Verified reviewReviewed: 3 October 2023 · Stayed in September 2023
Verified reviewReviewed: 28 August 2023 · Stayed in August 2023
Verified reviewEverything was great
Reviewed: 12 April 2023 · Stayed in April 2023
Verified reviewGreat location close to TAMIU and for exploring Laredo area. Nice evening stack and brekky simple but o.k
That the noise of tv’s from other rooms at 11.30pm were very loud.
Good afternoon, Thank you very much for choosing Staybridge Suites Laredo, for your recent stay. I hope you had a wonderful time visiting Laredo and your if I am not mistake you were her to visit your son. I assume he is attending TAMIU. I am sorry that your neighbors had the tv on loud. We have a large group of national guards men that have there hours all mixed up. They are in and out at all times of the day. I do apologize for any discomfort you may have had. Thank you for choosing Staybridge Suites and look forward to meeting you on your next visit. Cynthia Villarreal General Manager
Good afternoon, Thank you very much for choosing Staybridge Suites Laredo, for your recent stay. I hope you had a wonderful time visiting Laredo and your if I am not mistake you were her to visit your son. I assume he is attending TAMIU. … Show more
Reviewed: 4 January 2023 · Stayed in October 2022
Verified reviewReviewed: 31 December 2022 · Stayed in December 2022
Verified reviewReviewed: 28 December 2022 · Stayed in December 2022
Verified reviewReviewed: 26 December 2022 · Stayed in December 2022
Verified reviewReviewed: 15 November 2022 · Stayed in October 2022
Verified reviewReviewed: 22 October 2022 · Stayed in September 2022
Verified reviewReviewed: 19 October 2022 · Stayed in October 2022
Verified reviewWe were only here a couple of days to visit the college but it was a good experience. The staff was great. The main TV was not working when we arrived to the room. I ask the front desk to look at it while we were out and it was fixed by the time we returned. The room was large comfortable and clean. The breakfast was a full hot breakfast and really good. I would definitely recommend Staybridge for your next stay in Laredo!
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"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Cynthia Villarreal General Manager
"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Cynthia V… Show more
Reviewed: 2 October 2022 · Stayed in October 2022
Verified reviewLocation. Close to the airport and where I needed to be.
The building smelled funny. The fridge in my room made loud noises at night. The pillows were terrible.
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Cynthia Villarreal General Manager
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportuni… Show more