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  5. Reviews of Staybridge Suites Las Cruces, an IHG Hotel

Reviews of Staybridge Suites Las Cruces, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2651 Northrise Drive, Las Cruces, NM 88011, United States of America

#12 of 38 hotels in Las Cruces

Guests' Choice

Review Score

Based on 226 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 11, 2024

    8.0
    UT was a pleasant stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Bath Tub - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    The beds

    Stayed in April 2024

  • Reviewed: March 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Bathtub - Hearing Accessible
    • Stayed 4 nights
    • Submitted from a mobile device

    That the pool was not available for use. This should be noted on booking sites when amenities are not available.

    Stayed in March 2024

  • Reviewed: February 24, 2024

    9.0
    Was a short trip, but the hotel runs very smoothly and it’s clean, rooms are spacious and it’s a great location. I’ll st
    • Leisure trip
    • Solo traveler
    • Two-Bedroom Suite with Bath Tub - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool and gym were under remodeling.

    Clean and friendly staff. Great location.

    Stayed in February 2024

  • Reviewed: December 23, 2023

    7.0
    More modern alternatives available
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Design and decor woefully out of date. No AC plug by bed. Light in shower very dim.

    Ease of check in and check out.

    Stayed in December 2023

  • Reviewed: September 12, 2023

    9.0
    Restful Stop
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    They need to put out more information for places to eat nearby. I don't think everyone is a huge fan of Peter Piper Pizza unless you are traveling with kids.

    Spacious rooms with kitchen to fix a meal if we needed to. We had a King suite. Highly recommend it to spread out and not feel crowded. Nice breakfast and early 6 a.m.

    Stayed in September 2023

  • Reviewed: August 18, 2023

    8.0
    An Easy, comfortable, spacious place to stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Our suite was a little loud from the freeway.

    We loved the spacious 2 bedroom suite. We had a lot of room for our family of 5.

    Stayed in August 2023

  • Reviewed: August 3, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Two-Bedroom Suite with Bath Tub - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Our carpet was wet. Almost fell a couple times walking from carpet to hard floor. Musky smell due to wet floors. No remotes for tvs.

    Room size was great.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The curtains did not close completely/ I like my bedroom dark

    Clean

    Stayed in July 2023

  • Reviewed: May 20, 2023

    7.0
    The kitchen staff was accedes for us very kind and helpful.
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 12 nights
    • Submitted from a mobile device

    we didn’t have that great service by our maids a few were very rude and weren’t friendly and acted irritated when we would ask for anything to be brought too our room.

    The property was very nice and clean.

    Stayed in May 2023

  • Reviewed: May 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Hearing Mobility Access with Tub - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    size of the room and the breakfast in the morning

    Stayed in April 2023

  • Reviewed: May 10, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Hearing Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom too small. Too few safety bars in tub and bottom was slippery for shower use.

    Good breakfast, tho eggs were not warm. Location was good for our events.

    Stayed in May 2023

  • Reviewed: April 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite
    • Stayed 1 night

    The bathroom fan was horribly loud.

    The staff were all so nice! They were accommodating and helpful. Wish I had more time to swim in the pool. It looked great.

    Stayed in April 2023

  • Reviewed: April 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Studio - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The coffee in the room did not taste good. The breakfast quality is much lower than pre-COVID. There used to be much more variety and my favorite was waffles with strawberries and whipped cream. I had to settle for scrambled eggs, a sausage patty, and a potatoes. So I had very small portions. Cereals, muffins, breads, and cheap yogurt don't interest me. There was no fruit. It wasn't as bad as Hampton Inn , canned fruit and other prefab, inedible sides, but it could be much better.

    I like the location; it is away from I-10 , the trains, and the seedy side of Las Cruces. The front desk clerk, Hayden, was very friendly and helpful . My room was exceptionally clean. I seldom see that at a hotel. The bedding was very comfortable, with a clean fresh smell. Shampoo, conditioner, and body wash were all in dispensers on the wall inside the shower, which is so much more convenient that tiny bottles. They were all Dove products, which leave my hair and skin clean and healthy. I like the full size refrigerator and freezer.

    Stayed in April 2023

  • Reviewed: March 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Well being that it's close to Peter Piper pizza parking during the day is horrible

    That the location is convenient to Las Cruces

    Stayed in March 2023

  • Reviewed: February 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My wife and I have used this facility many times and always find it pleasant, clean and at a reasonable price. Thank you

    Stayed in February 2023

  • Reviewed: January 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One King and Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Everything

    Stayed in January 2023

  • Reviewed: December 28, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Studio - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    great suite layout, TV, and good breakfast!

    Stayed in December 2022

  • Reviewed: December 20, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water after two showers for a two bedroom king suit it should last longer then two showers

    Love the location and the big room cooking for the family was awesome

    Stayed in December 2022

  • Reviewed: November 22, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One King and Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Sofabed was dirty but once i let them know they took care of the issue. Employees are very courteous and helpful. Highly recommended.

    Stayed in November 2022

  • Reviewed: October 25, 2022

    9.0
    Excellent choice for a GOOD rest, a real home away from home.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    I have nothing bad to say about this hotel.

    I had a king suite, and for an extended stay the full kitchen and separate 'living room' was wonderful. Bed was so comfortable. Even though next to highway, it was totally quiet. And i had a gorgeous view of the Organ Mountains out of my window.

    Stayed in October 2022

  • Reviewed: September 7, 2022

    7.0
    Used for nearby wedding but should have stayed in another that had a bar and restaurant.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 3 nights

    Room 219 needs some repair. Bathroom door hinges need to be tightened so it will not get stuck in the jam. Bathroom ceiling light comes on only when it is ready not when you want it. Bathroom sink is WITHOUT a sink stopper period. Drawer next to refrigerator could not be opened. Could not find a glass until I opened the washer. Security lock on door does not work!! Two tv remotes but only one worked. Suitcase stand would have been helpful.

    Okay

    Stayed in September 2022

  • Reviewed: August 8, 2022

    9.0
    All the employees including cleaning ladies - are all awesome and friendly.
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 1 night

    Again, water pressure was low or none at all during morning hours.

    I was really surprised that the hotel (from entry to the hallways and into the room, also the Eating area and food area) were clean and sanitized. No nasty smell as you walk in. Room (under kitchen sink - plumbing needs work; and Water pressure for bathing needs to be updated to benefit 3rd and 4th floor throughout the entire day, especially when laundry is in progress).

    Stayed in August 2022

  • Reviewed: July 16, 2022

    7.0
    enjoyed my stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One King and Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    it’s time to replace your carpets. they are old, dirty and I stepped in multiple sticky patches both inside and outside my room.

    the property is beautiful outside, the staff is friendly, the breakfast was good.

    Stayed in July 2022

  • Reviewed: June 29, 2022

    9.0
    Very comfortable place to stay after a long days drive. I would highly recommend.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night

    Only complaint is that the facility is starting to show it's age a little. Bathroom showers need attention with replacement of parts, etc.

    2 bedroom Suite is perfect for a family. 2 Bathrooms is a huge plus. Breakfast was very convenient and breakfast staff was very attentive. Rooms were very comfortable and small kitchen made it very convenient.

    Stayed in June 2022

Showing 1 - 25

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